trouble shooting Flashcards

1
Q

The clock on computer is off.

A

Something wrong with the CMOS battery.

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2
Q

After updating the bios firmware the computer will not start

A

The BIOS firmware update did not install correctly. Contact the motherboard manufacturer to obtain a new BIOS chip.

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3
Q

The computer shows incorrect cpu info when booting up

A

The CPU and BIOS arent working together properly, so update the BIOS.

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4
Q

Hard drive led won’t light up.

A

The Cable for the led is loose or something.

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5
Q

Built in NIC wont work.

A

The NIC hardware has failed. Install a new NIC into an open expansion slot.

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6
Q

The computer does not display any video after installing a new PCIe video card.

A

1.BIOS settings are set to use the built-in video
2. The monitor cable is still connected to the built-in video.
3. The new video card needs auxiliary power
4. The new video card is faulty.

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7
Q

The computer will not turn on.

A

Something wrong with the outlet or the power supply.

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8
Q

The computer will not boot up or it locks up.

A

Something wrong with cpu or the fan.

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9
Q

After upgrading to a dual core CPU, the computer runs more slowly and shows one CPU graph in the task manager

A

The BIOS does not recognize the dual core CPU.

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10
Q

After upgrading Windows the computer runs very slowly.

A

The computer does not have enough RAM or The video card does not have enough memory.

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11
Q

Display wont show anything.

A

Video cable is loose or computer isnt sending a video signal so use the Fn key to figure it out.

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12
Q

Images on a display are distorted.

A

Display settings have been changed or the GPU is overheating.

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13
Q

computer has an ipv4 adress of 169.254.x.x.

A

1 DHCP is not operational
2 NIC is damaged
3 Router is off or connection is faulty
4 Network cable is unplugged.

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14
Q

Access the local network but not the internet

A

Gateway address is incorrect or ISP is down.

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15
Q

Junk emails

A

spam

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16
Q

Systems files are being renamed, disapearing and changed.

A

Virus

17
Q

Your email contacts report spam coming from you.

A

Your email has been hijacked.

18
Q

adware

A

Displays popup windows.

19
Q

Ransomware

A

Encrypted your files until you pay the ransom.

20
Q

Spyware

A

Gathers and shares information from a user without consent.

21
Q

Worm

A

A worm is a self-replicating program that propagates automatically without user actions by exploiting vulnerabilities in legitimate software.

22
Q

Raid 0

A

Striping

23
Q

Raid 1

A

Mirroring

24
Q

Raid 5

A

Stirping + Parity

25
Q

Raid 6

A

Striping with double parity

26
Q

Raid 10

A

Striping and Mirroring

27
Q

802.11a backwards compatible?

A

None

28
Q

802.11g backwards compatible?

A

802.11b

29
Q

802.11b backwards compatible?

A
30
Q

802.11n backwards compatible?

A

802.11a/b/g

31
Q

802.11ac backwards compatible?

A

802.11a/n

32
Q

802.11ax backwards compatible?

A

802.11a/b/g/n/ac