Travel Industry key words

Question 0

What is Ancillary service

Answer 0

Services that the tour operator travel agents offer such as car hire, excursions

Question 1

What is all inclusive

Answer 1

When you get food and drinks that are included in the price

Question 2

What do these mean 
APD
DST
CAA
GMT
IATA

Answer 2

Air passenger duty 
Day saving time
Civil aviation authorities
Greenwich mean time 
International air transport association

Question 3

What is après ski

Answer 3

All activities but not skiing

Question 4

What is
Budget airline
Charter aircraft
Scheduled flight

Answer 4

1) Cheap airlines such as easy jet
2) Fights that take place out of schedule
3) flights that take place on a particular time and date each week

Question 5

What is half board
Full board
B and B

Answer 5

1) only get one of the three meal but no snacks
2) get all meals but no snacks
3) only get breakfast and accommodation

Question 6

What is a long haul and a short haul

Answer 6

1) when you fly for more than 5 hours eg America

2) fly for less than 5 hours eg Spain

Question 7

What is a Tour operator

Travel agents

Answer 7

1) it is when they create the brochure and make the package holidays
2) who sell the package holidays and give away the brochures

Question 8

What is a visa

Answer 8

Endorsement on the passport and to get in to particular country’s like Australia

Question 9

What is perishable

Answer 9

When it is gone it is gone such as a seat on a plane you can not get that seat you will have to get another seat

Question 10

What is intangible

Answer 10

You can not touch eg accommodation only way to look at is by brochures

Question 11

What is intrinsic and extrinsic

Answer 11

1) Provided by someone else

2) own motivation to travel

Question 12

What is a multiplier effect and supply chain and a niche market

Answer 12

1) . Money coming in from tourists and it has an effect on businesses
2) a product gets to that place such as a brochure the tour operator makes the brochure then it can get on he market
3) something specific such as a specific holiday like a golf holiday

Question 13

What is vertical integration?

Answer 13

A supply company that is owned by a different company

Question 14

What is horizontal integration

Answer 14

2 company’s merge or when one takes over the other

Question 15

What is private and a public sector

Answer 15

1) companies that have a for trade of profits and have got multiple outlets like Thomas Cook
2) who do not make a profit and promote businesses like visit Britain

Question 16

What is Mail shot
Ombudsman
Office of fair trade
Mcdonalisation

Answer 16

1) a leaflet or any sort of marketing product sent in the post to large organisations
2) an independent company that deal with complaints
3) independent company that buys and sells products
4) when a large company go to other small companies and take over the city and create a tourism environment eg Starbucks

Question 17

What is interdependence

Answer 17

When companies work together to create a holiday for the customer eg accommodation providers and airlines

Question 18

What is inter-relationship

Answer 18

When companies owe with other companies to help get successful eg the British museum work with cafés to help get the company’s successful