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DUTCH BROS > Training Quiz > Flashcards

Training Quiz Flashcards

1
Q

What town did Dutch Bros begin?

A

Grant Pass, Oregon

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2
Q

Who are the founders of Dutch Bros?

A

Dane Boersma, Travis Boersma

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3
Q

What year did Dutch Bros start serving up killer coffee?

A

1992

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4
Q

Dutch Bros serves coffee in how many states?

A

Seven states

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5
Q

Does Dutch Bros have over 250 locations?

A

Yess

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6
Q

T or F:

Dutch Bros is locally owned and operated by people living in and caring for their communities?

A

True.

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7
Q

Are you required to have your top layer of clothing to be Dutch Wear?

A

Yes

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8
Q

What are our core values ?

A
  • speed
  • quality
  • service
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9
Q

What are our 6 smoothie flavors?

A
  • strawberry
  • peach
  • mango
  • green apple
  • wild berry
  • blueberry pomegranate
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10
Q

What are non coffee options with caffeine?

A
  • Rebel
  • Chai
  • Tea
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11
Q

Where is all of DB coffee roasted?

A

Grant Pass, Oregon

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12
Q

Where is our 3-Bean Blend comprised from ?

A
  • Brazil
  • Columbia
  • El Salvador
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13
Q

What day honors co-founder Dane Boersma by donating proceeds from each sale to fun ALS research and provide services to those living with the disease?

A

Drink one for Dane !

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14
Q

Who is music in the stands played for?

A

The customers

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15
Q

Dutch Bros Broistas hand craft drinks and….

A

Experiences

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16
Q

What are two reasons to give someone a free drink?

A
  • Birthday
  • Remake wrong made drink
  • If they have a free drink coupon
17
Q

What is the discount on using a DB mug?

A

.25 off drink order

18
Q

Do we offer regular and sugar free flavors?

A

Yes.

19
Q

What is the cost for extra flavor?

A

Free

20
Q

When someone is ordering a Americano, what do we offer them?

A
  • cream
  • sugar
  • ice
21
Q

What drinks are doubled up ?

A

Drinks over 155 degreees

22
Q

What is your target shot window?

A

15 to 26 seconds

23
Q

What is the taste when a shot is too coarse?

A

Bitter and watery

24
Q

Grind that is too fine will taste…

A

Burnt

25
Q

When your shots are produced in less then 15 seconds is it too coarse or too fine?

A

Coarse

26
Q

Should you adjust your shot to be more coarse or fine, if your shots are running longer than 26 seconds?

A

Adjust to be more coarse.

27
Q

How many grams of coffee are dosed for a double shot of Private Reserve or Decaf Coffee ?

A

14- gram dose

28
Q

What is the shot window for White Coffee?

A

7 to 12 seconds

29
Q

Will a level tamp ensure uniform extraction?

A

Yes.

30
Q

What are the three parts of a shot of espresso?

A
  • crema
  • body
  • heart
31
Q

T or D:

You should always use a scoop to measure?

A

True.

32
Q

When a drink is ordered how many additional scoops will you add for every flavor extra?

A

1 scoop for every flavor extra.

33
Q

What are three dairy free milk options?

A
  • Soy
  • Almond
  • Coconut
34
Q

What is the proper order to build your drinks?

A

1st - Flavor
2nd - Shots
3rd - Milk

35
Q

What is the proper temperature range for a hot drink to be steamed to?

A

150 to 155 degrees

DUTCH BROS (1 decks)

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