Training And Development

Question 1

What is the systematic acquisition of attitudes, concepts, knowledge, roles, or skills that results in improved performance at work?

Answer 1

Training and Development

This process is essential for enhancing employee efficiency and effectiveness.

Question 2

How is an organization’s revenues and profits correlated to employee training?

Answer 2

Positively correlated

Research indicates that higher training investments lead to better financial performance.

Question 3

What organizational challenges did the global pandemic bring about regarding employee training?

Answer 3

Forced companies to reimagine training and connect digitally

Organizations had to leverage technology to maintain productivity.

Question 4

What is the primary focus of training compared to development?

Answer 4

Training is more narrowly focused on short-term performance concerns, while development broadens skills for future responsibilities

This distinction highlights the different objectives of training and development activities.

Question 5

What are the four phases of a strategic and systematic approach to training and development?

Answer 5

• Needs assessment
• Program design
• Implementation
• Evaluation

These phases help ensure maximum impact of training investments.

Question 6

What is the first phase of the training and development process?

Answer 6

Needs assessment

This phase identifies what training is truly needed based on the firm’s competitive objectives.

Question 7

What does the program design phase involve?

Answer 7

Structuring the training program based on identified needs

This phase ensures the training is relevant and effective.

Question 8

What is evaluated in the evaluation phase of training and development?

Answer 8

Effectiveness of the training program

This phase assesses if the training objectives were met and if the training was beneficial.

Question 9

What is organizational analysis in the needs assessment phase?

Answer 9

Examination of the environment, strategies, and resources of the organization

This helps determine where training emphasis should be placed.

Question 10

What are some evaluation criteria in the evaluation phase?

Answer 10

• Reactions
• Objectives
• Learning
• Trainee readiness
• Behavior
• Results

These criteria help assess the overall effectiveness of training.

Question 11

True or False: Implementation refers to how the training program is delivered.

Answer 11

True

This phase focuses on the methods used to deliver the training.