training and development

Question 1

use of training staff

Answer 1

• Employees become more competent at their jobs therefore increasing the overall effectiveness of the organisation.
  Allows for a wider pool of skills to be available to the organisation.
• Employees become more motivated which improves the organisations productivity.
• The organisation’s image improves therefore making it easier to recruit highly skilled employees.
• Waste is reduced as employees don’t produce faulty products which saves the organisation money on stock.

Question 2

different ways of training staff

Answer 2

• apprenticeships
• graduate training schemes
• coporate trainig schemes
• work-based qualifications
• continuing professional development (CPD)

Question 3

apprenticeships

advantages

Answer 3

apprenticeships combine pratical in a job training with study

• Apprentices are able to gain qualifications while also working.
• Apprentices are able to gain valuable work experience.
• New skills and knowledge are being developed while working and studying.

Question 4

apprenticeships

disadvantages

Answer 4

• Not all careers offer apprenticeships as a route to employment.
• Job roles come with a workload and responsibilities.
• Often the salary/pay can be lower for apprentices.

Question 5

coporate training schemes

advantages

Answer 5

**Corporate training schemes are in-house programmes of training delivered by an organisation to their employees.
**
* Helps to gain an competitive advantage by producing more knowledgeable and skilled employees.
* Helps retain highly skilled employees and reduces employee turnover
* Helps to gain an competitive advantage by producing more knowledgeable and skilled employees.

Question 6

coporate training schemes

diadvantages

Answer 6

• Internal training schemes can sometimes be seen as of a lower standard.
• Some employees can be resistant to offers of training if mandatory or organisational wide.
• Can be time consuming to develop and deliver in-house.

Question 7

work based qualifications

advantages

Answer 7

**Work based qualifications allow employees to gain awards while doing their job. **
* Employees gain a recognised qualification.
* Employees can still work and contribute to the business while doing their qualification.

Question 8

work based qualifications

disadvantages

Answer 8

• Organisations often pay for the training and examination.
• Employees may desire promotion or enhanced terms after gaining their qualification.

Question 9

graduate training schemes

advantages

Answer 9

**A graduate training scheme is a work-based training programme that allows recent graduates to gain practical experience with a company. **
* Graduates often come with a willingness to learn and develop.
* Employers are able to attract highly skilled and motivated graduates.

Question 10

graduate training schemes

disadvantages

Answer 10

• Can be time consuming to create and develop such schemes.
• Graduates often have little work based experience and need time investment and mentoring.

Question 11

continuing professional development (CPD)

advantages

Answer 11

**The process of ongoing year round development of employees and often a mandatory aspect of their professional role. **
* Employees are able to maintain membership of professional bodies.
* Continual development of employees over time helps create employees with up-to-date skills and knowledge

Question 12

continuing professional development (CPD)

disadvantages

Answer 12

• Employees can become fatigued by continual training and lack engagement.
• Employers need to source and provide training throughout the whole year which can create extra workload for the business.

Question 13

different methods of appraisals

Answer 13

• one-to-one
• 360 degree
• peer-to-peer

Question 14

peer-to-peer

Answer 14

This type of appraisal excludes an employee’s line manager. Other workers in the same or similar position are asked to provide feedback on different aspects of an employee’s performance.

Question 15

360 degree

Answer 15

• Each person asked to take part in a 360-degree appraisal will be given a set of identical questions about the employee. The answers will be used to compare and analyse how the employee is performing. This will help them with self-evaluation and improvement.

Question 16

one-to-one

Answer 16

• This is a regular and formal review of an employee’s performance by their line manager, which normally takes place at least once a year.
• One-to-one appraisals involve a review on an employee’s progress towards their targets. Time is taken to set targets for the coming year.

Question 17

on the job

Answer 17

On-the-job training – training is conducted while the employee is at their normal place of work doing their job.

Question 18

on the job

advantages

Answer 18

• Relationships/bonds are forged between learner/teachers in the workplace.
• Senior highly skilled and experienced staff can teach new staff the exact skills they need for a particular job.
• Don’t have to pay a training company/college

Question 19

on the job

disadvantages

Answer 19

• A business can be isolated – failing to keep up-to-date with new methods and ideas.
• Senior highly skilled and experienced staff have to leave their job to ‘teach/train’
• Productivity can be interrupted.

Question 20

off the job training

Answer 20

training is conducted away from the employee’s normal workplace such as a college/university or the company’s training centre.

Question 21

off the job

advantages

Answer 21

• Senior highly skilled staff do not have to cease their own work to train others.
• The employee can leave his/her desk or workplace and fully focus on and commit themselves to learning new skills.

Question 22

off the job

disadvantages

Answer 22

• Productivity can be interrupted as employees have to leave their own work and have to catch up later.
• Skills learned are NOT ‘job specific’ leaving him/her less flexible to changing roles and therefore less likely to be able to be moved to another job or department.

Question 23

induction training

Answer 23

this is the training of new employees to the organisation. It might include a tour of the business, health & safety information and meeting new colleagues.

Question 24

induction training

Answer 24

this is the training of new employees to the organisation. It might include a tour of the business, health & safety information and meeting new colleagues.

Question 25

induction training

advantages

Answer 25

• Employees will settle quickly into the job
• Employees will be made aware of important health and safety issues before starting the job
• Employees will understand who the main personnel in the organisation are

Question 26

induction training

disadvantages

Answer 26

• Takes time so reduces output