Training Flashcards

1
Q

Where is the Tattoo Performed

A

Castle Esplanade (parade ground)

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2
Q

First Tattoo?

A

1950, 8 items and audience of 6,000

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3
Q

Tattoo Development?

A

14 million visitors, first audiences from simple benches, now new £16 million stands and hospitality facilities since summer 2011

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4
Q

Visitors each year?

A

220,000 visitors, 20% Scottish, 50% rest of UK, 30% (65,000) overseas

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5
Q

Broadcasting

A

40 countries and watched by around 100 million tv viewers. First in colour in 1968. In Australia traditionally on New Year’s Day

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6
Q

Weather?

A

Never been cancelled due to the weather

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7
Q

Performance?

A

1,200 performers each year. Since 1952 they’ve travelled to Edinburgh from 50 countries across 6 continents. Dress rehearsals at Redford Barracks, Edinburgh with the Castle Esplanade marked out on the ground

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8
Q

Lone Piper?

A

First lone piper: Pipe Major George Stoddart played in every performance for 11 years, succeeded by son Major Gavin Stoddart , director of Army Bagpipe Music for 11 years

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9
Q

Producers?

A

Lieutenant Colonel George Malcom of Poltallch (1950-51), Brigadier Alistair Maclean of Pennycross (1952-5), Brigadier Jack Sanderson (1968-76), Lieutenant Colonel Leslie Dow (1976-71), Major Michael Parker (1992-94), Brigadier Melville Jameson (1995-2006), Major General Euan Loudon (2007-10) and Brigadier David Allfrey (2011-2020). The role is now split between Major General Buster Howes as the CEO and Michael Braithwaite as the Creative Director.

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10
Q

Stands?

A

Erecting and dismantling the grandstands takes 12 weeks and costs £1.5 million. New stands introduced summer 2011. replacing 37 year old award winning stands based on Mero system as used for Germany’s 1972 Munich Olympics

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11
Q

Money?

A

19 consecutive years sold out pre covid, generating £10 mill in box office receipts and contributes over £77 million to the Scottish economy and £30 mill in full-time employment

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12
Q

Tickets an travel?

A

35% tickets generated through travel trade, large number of visitors for edinburgh. 70% of visitors to the Tattoo say the show is their sole reason for coming to Scotland

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13
Q

Music?

A

First commercial 12-inch stereo LP record was released in 1961 and today the sights and sounds are avaliable on DVD, CD and Downloads

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14
Q

Name?

A

Takes its name from the cry of inn-keepers in Belgium and the Netherlands over 300 years ago. The ordered ‘doe dem tap toe’ (turn off the taps) when the fifes and drums of the local regiment marched through the streets signalling the soldiers to return to Barracks

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15
Q

Charitable Objectives

A
  • The royal Edinburgh military tattoo is the army in Scotland’s contribution to Edinburgh’s international festivals
  • If tattoo generates any excess earnings, it distributes a substantial proportion of its surplus funds to charitable arts and service benevolent organisations
  • Include those helping: service people with disabilities, stress, sickness, unemployment, homelessness, infirmity and poverty
  • Charities: the Soldiers Charity, Seafarers UK, the RAF benevolent fund and Edinburgh International Festival
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16
Q

Sponsorships?

A

Effectively self-financing and recieves little or no Government or Council grants, generates income from box office receipts, merchandising, sponsorship, hospitality and royalties

  • Costs risen at 3x rate of inflation therefore Sponsorship support is paramount to maintain standards
  • Partner: Innis & Gunn
  • Sponsors: Tilbury Douglas
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16
Q

Sponsorships?

A

Effectively self-financing and recieves little or no Government or Council grants, generates income from box office receipts, merchandising, sponsorship, hospitality and royalties

  • Costs risen at 3x rate of inflation therefore Sponsorship support is paramount to maintain standards
  • Partner: Innis & Gunn (beer)
  • Sponsors: Tilbury Douglas (construction), Heritage Portfolio (Caterers), Bernard Hunter (Crane Rental), Motorola Solutions (Tech), Pickerings Gin
17
Q

2022?

A
  • Draw inspiration from those around the globe who despite physical seperation continue to connect and share their voices creatively through word, song, music and dance
  • Over 800 performers from across the world
  • Cultural showcases from: Mexico, US, Switzerland, Germany, Canada, Australia, New Zealand and the UK
  • Military: British ARmy as lead, Massed Pipes and Drums, Tattoo Pipes and Drums, Tattoo Dancers, Tattoo Fiddlers and musicians from UK Military Regiments
18
Q

Performance Times?

A

4th: Dress Rehearsal 6:30, Preview 9:30
- Monday to Friday at 9pm and Saturdays (+Friday 26th) at 6:15 and 9:30
- Same 90min performance each night that concludes with short fireworks performance

19
Q

5:30?

A

3 Radios collected from Programme Pod
4 Scanners from Information Kiosk
Scan Castle tickets
Arrive from 5:45, Jacobite at 6:15 Gatehouse at 6:30, Dinner Party and Royal Gallery Dining Experience 7pm
Lead guests on foot to the correct location and hand over to Benugo team

20
Q

6:30

A

Collect Programmes and prepare Royal Gallery
Deliver programmes to Contini Cannonball and the Scotch Whisky Experience
Collect 180 programmes for the Royal Gallery and 400 for Premier Seats from the Programme Pod
- Place the programmes on the seats (if wet hand them out)
- Corpoate ones go in the gift bag
Put pre-prepared gift bags on corporate and sponsor seats (pink and green)
- Made in advance
- Stored in pod
- Seating plan shows kids
- Extras made up in case
- Supervisor informed of those made, used for corporate, sponsors and items in kids bag

21
Q

Extra Roles

A
  • Security check whole area
  • Check VIP entrance and stairs, Suite, Seating Area, Toliets for rubbish
  • Check toliet roll, hand towels, Check furniture and cushions
  • Check windows and doors, flowers and pots
  • Check royal gallery seating area
  • Always use stairs
22
Q

Staff Briefing

A
  • 7:25 - brief on team roles and important guests,

study seating plan

23
Q

7:30 ?

A

Take post at bottom of stairs

  • Welcome Guests
  • Stand straight - keep an eye out for VIP guests
  • Politely ask to see ticket, scan and toyal gallery pass
  • Most arrive from North entrance
24
Q

Passes

A
  • Red = General Performance
  • Orange = Post-show only
  • Green, Red, Black passes or Royal Gallery Pass (with valid ticket) allowed up Royal Gallery Stairs
  • Media must be escorted by Marketing department who have black passes
25
Q

Lift

A
  • North for VIPs only
  • South is wheel chair entrance for section 10
  • Only elderly/disabled use lift
26
Q

Premier Seats

A
  • Programmes handed to guests in premier seating area
  • Guests that have attended a package already have a programme
  • Programmes should be handed out from the landing of the premier seats
27
Q

8:15

A

Doors to arena open and guests arrive

  • One at North Door always greeting
  • Welcome with smile + ‘Good evening Sir/Madam’
  • Drinks served by Heritage Portfolia staff (Pickering Gin + Tonic, Glenkinchie Whiskey, red and white wine and soft drinks)
  • Good evening/ ask where from/ have they been to the show before
  • Be aware of seating plan
  • Ask to stand (if able) when the Salute Taker arrives
28
Q

Dress Code for Guests

A
  • Business Suit/Evening Wear
  • Jeans forbidden
  • Speak to Duty Manager if in Jeans
29
Q

Seating Plan

A
  • 3 rows of 52 seats (XYZ) and 1 row of 10 (AA)
  • Guests will have seat numbers on tickets
  • Guests shown to seat
  • Corporate groups will want to free-eat within their area
  • Intercrusies clients should sit in allocated sears
  • Any queries with seat number check tickets and speak to duty manager
  • Seat by 8:40
30
Q

8:35

A

Salute takers convoy arrives

  • Some VIP guests arrive by coach with the Salute Takers Convoy
  • Corporate coaches wait at bottom of mound place for arrival of Salute Taker
  • Crowds are stopped for all coaches us Ramsay Lane, stop under East Stand
  • Wait on esplanade for coaches and escort to Royal Gallery
  • Use both stairwells - large parties up North Stand
  • If coaches arrive early a staff member can go down with umbrellas to see if happy to wait or would prefer to walk up Ramsay Lane
31
Q

8:45

A

Salute Taker Arrives

  • Esplanade in front of Section 8/9
  • Walk up east stairs and in through the front of royal gallery
  • Guests should stand
  • Welcomed by the High Constable
32
Q

9:00

A

Performance Commences

  • Close all doors
  • Dim lights
  • Blinds close
  • Note any empty seats and advise Hospitality Dity Manager
  • Be on standby as guests may be late
  • Quiet
  • Professional at all times
33
Q

Prepare Gift Bags

A
  • Stored in pod
  • Tke up using the stairs
  • Note how many have been made up on record stock sheet
  • 1 Programme, 1 Rug, 1 Water Bottle
  • Keep an eye on stock and give a couple days notice if more is needed
34
Q

Receive post-show

A
  • Plump cushions
  • Check toilets and stairs
  • Carpet sweep floor
  • Security sweep
35
Q

10:30

A

Performance concludes and reception begins

  • Doors from royal gallery open and guests filter to reception
  • Stand with tray of drinks which guests will take as they come in
  • Canape serving and top ups
  • Circulate around the whole room using both entrances
  • Katy will advise when to start tidy up
36
Q

11:10

A
  • Coaches arrive and evening ends
  • Advise relevant parties
  • Tidy suit and clear glasses
  • 1 person on the lift
  • Assist heritage portfolio with clearing up
37
Q

Dinner Parties

A
  • Gill coordinates Cheif Executive Diner Parties
  • ‘1’ welcome guests and leave gift bags n seating area
  • ‘2’ Package meet and greet abd assist with coats in royal gallery
38
Q

Gin

A
  • Pickering’s Gin
  • Handwritten in India, handcraft in Edinburgh
  • Based on original Bombay recipe from 17th July 1947
  • Kept a family secret for 66 years, resurfaced with Matt and Marcuss distilling a Summerhall in Edinburgh
  • Fragrant spices and citrus fruits just as n the days of raj but modern expects a softer gin
  • Use bain-marie heating system 500 litre copper stiles
  • Prep and measure botanicals, add to grain spirit and simmer to coaxes out flavour
  • 2500 liters of spirt a week
39
Q

Glenkinchie Whisky

A
  • Limited edition run of 6,000 bottles avaliable
  • 15 miles outside of Edinburgh, distillery established 1837 by John and George Rate and is among hillswhere finest barely
  • Named after Kinchie burn (river)
    Matured in rejuvenated hogshead and american oak barrels
    Burst of dried fruit, raisins open, red grapes on the nose, warm baking spices, butterscotch and sweet scottish tablet
    Cranberry and red apples are every present bring freshness and fruity characters ever present