Trad - Quality

Question 1

Everyone in the company is responsible for quality, looks at the underlying process of how a product is made

Answer 1

TQM

Question 2

a philosophy of continuous improvement by all parties, no matter how small the change.

Answer 2

Kaizen

Question 3

Organizaiton for international standards to ensure the company’s document what they do and execute what they document

Answer 3

ISO9000

Question 4

Inventories levels as near zero as possible

Answer 4

Just in Time Inventory

Question 5

advocate plan-do-check-act as the basis for quality mgmt.

Answer 5

Deming Cycle

Question 6

Focus on achieving very high levels of quality by controlling the process and reducing defects

Answer 6

Six Sigma

Question 7

Two events can not occur at the same time

Answer 7

Mutual Exclusivity

Question 8

Prevention is about keeping the errors out of the process and inspection is about keeping the errors out of the customer hands

Answer 8

Prevention vs Inspection

Question 9

Used by Engineers in order to design an particular aspect of a product

Answer 9

Design for X

Question 10

Responsibility Chart

Answer 10

RACI Chart

Question 11

Tuckmans Ladder

Answer 11

forming, storming, norming, peforming, adjourning

Question 12

Theory X

Answer 12

Micromanager

Question 13

Theory Y

Answer 13

Self Led

Question 14

Ensuring that the communications management plan is being followed

Answer 14

Monitoring communications

Question 15

Monitoring communication plan

Answer 15

Manage communication