TR 2 midterm Flashcards
phases of TR
pre-interaction
intro
exploration/action
termination
goals of psych interview
establish sound engagement of patient in therapeutic alliance
collect psych and nursing assessment data
develop ongoing compassionate understanding of patient
develop assessment from which psych and nursing dx can be made
collab with the patient to outline problems and goals
develop an appropriate asssessment and tx plan for patient
begin healing process by decreasing anxiety and pain in patient
provide hope and ensure patient will return or see you next visit
engagement
ongoing development of sense of safety and respect for which patients feel increasingly free to share their problems while gaining an increased confidence in clinician’s potential to understand them
blending
represents behavioral and emotional clues from interview that suggest that engagement process is proceeding effectively
active listening, ongoing assessment of blending, empathy, safe environment to share, genuine and natural, competent
2 major elements: nurse’s ability to listen and patient’s psychopathology
8 core pains
intense loneliness
feeling worthless or bad
feeling rejected or wronged
sense of failure
loss of external control
loss of internal control
fear of unknown
loss of meaning
resistance
refers to reaction of patients in some way feel coerced or may not be ready to address certain issues (core pains)
active or passive
points of disengagement
MADs and PDQs
MADs
moments of angry disengagement
can appear as confrontational disagreements, oppositional behaviors
passive aggressive attitudes
PDQs
potentially disengaging questions
occur when client asks questions that catches nurse off-guard “you’re just a student, what would you know?”
hostile in nature
REASONS For resistance
- feeling abused, let everyone know they have no need for help, little willingness to establish working relationship, often resentful, active attempts to sabotage helping process or terminate
- involuntary patients, any patient who feels they are treated unfairly become resistive
- more passive style (covert) may talk about low priority issues, get upset or refuse to talk about mental illness symptoms and health
patients who are resistant
-see no reason for help, lack of insight/judgement
-resent being certified under MHA
-have hx or being rebels, dislike authority figures
-developed negative attitudes about helping and helping agencies
-believe that going to a helper is weakness, failure, or inadequacy
- not been invited to participate in helping process or decisions about future
-feel need for personal power and find it thru resisting powerful figure/agency
shut down interview
patient displays short duration of utterance, long response time latency, and usually variety of body language indicating things are not going well, eye contact is poor
handling resistance
1.determine it is happening
2.may be verbal/nonverbal
3.resistance to change is normal
4.accept and work with resistance
5.examine the quality of communication (open ended, closed, gentle commands)
6.realistic and flexible
7.help patients find incentive for participating in helping process
8.do not see yourself as only helper
9.make covert resistance overt
10.take vantage point of patient. what core pains? listen to concerns
11.do not get defensive
12.see if patient has unanswered questions (fear of unknown) may cause further resistane
relationship resistance
patients may have concerns about training, experience, competence, professional affiliation, age, sex, race
no perfect answers
content response
directly responding to content of patient’s statement or question