TQM,QA,QC,BSI Flashcards
What does QA mean?
Quality assurance
What does TQM mean?
Total quality management, it is sometimes referred to as total quality control (TQC)
What does QC mean
Quality control
What does BSI mean ?
the British Standards Institute
What are QA systems?
They are the planned activities used by the manufacturer to monitor the quality of a product from its design and development stage, through it manufacture and to its end use, including the degree of customers satisfaction
What is QC?
QC is that part of quality assurance that involves inspecting and testing of a product, during or immediately after production
What is TQM?
TQM is the strategic ire grated system for achieving customer satisfaction by applying QA procedures at every stage of the production process
What is BSI?
BSI operates a quality management system to which any organisation can be accredited
Name at least two benefits of BSI to customers and users?
- receive products that conform to the requirements
- Products Are dependable and reliable
- Products are available when needed
- Products are easily maintained
Name at least two benefits of BSI to the people in the organisation?
- Better working conditions
- Increased job satisfaction
- Improved health and safety
- Improved moral
Name at least two benefits of BSI to the owners and investors?
- Increased return on investment
- Improved operational results
- Increased market share
- Increased profits
Name at least two benefits of BSI to society
- Fulfilment of legal and regulatory requirements
- Improved health and safety
- Reduced environmental impact
- Increased security