TQL Flashcards

1
Q

___ employees dedicated to exceeding expectations.

A

5,000+

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2
Q

___ largest freight brokerage according to transport topics magazine

A

2nd

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3
Q

___ loads moved last year.

A

2 Million+

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4
Q

___ offices in ___ states nationwide.

A

56

26

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5
Q

Where and when did TQL start?

A

Cincinnati, Ohio in 1997

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6
Q

What is TQL’s mission statement?

A

Exceed the customer’s expectations at all times and handle their transportation requirements from the moment of pickup until delivery 24/7/365

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7
Q

What are TQL’s four winning principles?

A
  1. Pledge integrity
  2. Exceed expectations
  3. Recognize the value of teamwork
  4. Be forthright about conflict
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8
Q

What are TQL’s 3 modes of transportation?

A
  • Full truckload
  • Less than a truckload
  • Intermodal
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9
Q

What are the 5 key benefits to shipping LTL?

A
  • Accessorial Services
  • Decrease emissions
  • Gain visibility and connectivity
  • Save money
  • More services options
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10
Q

For every truckload moved to intermodal, greenhouse emissions drop by _% as one ton of rail freight can move __ miles per gallon of fuel.

A

75

479

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11
Q

What are the 6 benefits of shipping intermodal?

A
  • Added capacity (53-ft domestic containers; 20, 40, and 45-ft international containers)
  • Flexibility
  • Door to door service (US, Canada, Mexico)
  • Cost savings
  • Tracking and status updates (TQL TRAX)
  • One point of contact
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12
Q

Drayage network is available for short hauls, which are __ miles or less.

A

200

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13
Q

What is the process of intermodal shipping?

A
  1. Shipper
  2. Origin Dray
  3. On the rail
  4. Destination dray
  5. Receiver
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14
Q

How long does coast-to-coast intermodal take?

A

7-10 days

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15
Q

How long does northeast to midwest intermodal take?

A

4-7 days

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16
Q

How long does midwest to CA intermodal take?

A

4-7 days

17
Q

What are the 6 benefits of TQL TRAX?

A
  • Track your load
  • Get a truckload/LTL quote
  • Tender a load
  • Easily save and print documents
  • Simplify your payment process and invoice management
  • Custom reporting capabilities
18
Q

_ TQL charity captains

A

124

19
Q

$_ donated by TQL employees

A

500K

20
Q

$_ donated by TQL

A

2 million

21
Q

_ nonprofits

A

3,000+

22
Q

___ is a customer with freight that needs to be shipped.

A

Shipper

23
Q

___ is a truck that picks up and delivers the freight.

A

Carrier

24
Q

The ___ is the difference between what the shipper pays and what the carrier charges.

A

Margin

25
Q

___ is a general term for freight being shipped.

A

Commodity

26
Q

The total gross weight of any tractor trailer cannot exceed ___

A

80,000 lbs

27
Q

A driver can be on-duty _ hrs, drive a maximum of _ hrs, and must take _ consecutive hrs off.

A

14

11

10

28
Q

How much weight can a flatbed haul?

A

48,000 lbs

29
Q

How much weight can a dry van haul?

A

45,000 lbs

30
Q

How much weight can a refrigerated van/reefer haul?

A

42,500 lbs

31
Q

Logistics Account Executive (LAE) receive _% of the margin for each load they negotiate between a shipper and carrier.

A

25

32
Q

What are TQL’s hours and days of operation?

A

24 hours a day/7 days a week/ 365 days a year

33
Q

Which of the following best describes what TQL does?

A. Third-Party Logistics Provider

B. Asset Based Trucking Company

C. Trucking Call Center

D. Produce Brokerage

A

A

34
Q

TQL’s excellent reputation is based on our _ Winning Principles.

A

4

35
Q

True or False?

Freight Brokers CAN NOT take possession of cargo. They are not freight forwarders or carriers. They can only facilitate the arrangement of delivery.

A

True

36
Q

What does LTL stand for?

A

Less-Than-Truckload

37
Q

What is the name of TQL’s program that is employee driven in community service that helped donate more than $2 million in 2018?

A

TQL Cares

38
Q

What is the name of TQL’s customer portal and mobile application including load tracking and status updates, load tendering, documentation management and invoice payment and management.

A

TQL TRAX