Tourism sectors Flashcards

1
Q

Natural attraction can be?

A

Lakes, rivers, mountains, coastal features, islands, waterfalls, canyon/gorges, and caves.

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2
Q

What are the available tourist facilities are available at natural attractions?

A

Information center, car parks and access for disabled visitors, refreshment facilities, souvenir shop, toilet facilities, guided tour and walks, and view points.

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3
Q

What are the three types of attractions?

A

Natural Attraction
Purpose-built attraction
Built Attraction

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4
Q

These are places which have been built specifically to attract tourists.

A

Purpose-built attractions

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5
Q

The second group of ——— are those which have become attractions over time. These attractions were never built as tourist attractions.

A

Built attractions.

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6
Q

Examples of purpose-built attractions.

A

Theme parks, amusement parks, aquariums, etc.

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7
Q

Examples of built attractions.

A

Castles, churches, cathedrals, and some other industrial buildings.

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8
Q

What are the two types of guiding and information services?

A

Tourist information center and tour guides or directors.

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9
Q

———— provide accurate information on things to see and do and where to stay. make bookings for travel, entertainment, visitor attractions and accommodation.

A

Tourist information center

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10
Q

What are the products/services that a tourist information center might provide?

A

Ideas
-Book Accommodations
-Maps
-Transport
-Oyster Cards
-They speak multiple of languages
-Theatre Tickets

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11
Q

A person employed to show tourists around places of interest.

A

Tour Guide

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12
Q

What are the types of accommodation providers?

A

Hotels, Serviced and non-serviced

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13
Q

Is a type of furnished accommodation which is available for a short or long term stay. Services include housekeeping, 24 hour customer care and increased security measures.

A

Serviced

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14
Q

Is a short or long stay accommodation which may be privately owned and let often through a website such as Airbnb. These apartments are not serviced, so no security, no housekeeping and etc.

A

Non-serviced

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15
Q

What are the types of board in accommodation providers?

A

B&B - Bed and breakfast
HB - Half board
FB - Full board
AI - All inclusive
RO - Room only

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16
Q

What includes to a half board?

A

Breakfast and dinner normally

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17
Q

What includes to a full board?

A

Breakfast, Lunch, and Dinner

18
Q

What includes to a all inclusive board?

A

All services of full board plus any others specified in each case.

19
Q

They construct their product by combining the transport and the accommodation. They buy seats on planes and hotel rooms. They calculate the price of the trip (travel and stay included) by adding in their profit and the price of the brochure which is then put together so that they can offer the trip to agencies or directly through their own network/website.

A

Tour operator

20
Q

——– increases your protection to travelling abroad will be safer.

A

Package travel directive

21
Q

What are the some of the protection that the package travel directive can give?

A

Refund
Insurance
Termination
Repatriation

22
Q

The return of someone to their own country.

A

Repatriation

23
Q

What can tour operators can be?

A

Outbound
Mass Market
Inbound
Specialist
Domestic

24
Q

They buy holidays, flights, hotels, foreign money, travel insurance, attraction tickets, train tickets, car hire. They also sell the packages

A

Travel agent

25
Q

———- is a holiday made specifically for a person.

A

Tailor made holiday

26
Q

What are the types of travel agents?

A

Independents, E-agents/ Online agents, Integrated, Multiples, Miniples, and Home working agencies.

27
Q

Single businesses that are not part of a chain and are often managed by the owner.

A

Independent agents

28
Q

Businesses that combine travel agency operations with ownership of other industries, for example tour operating, airlines, etc.

A

Integrated agents

29
Q

Travel agencies that are part of a national chain of retail outlets.

A

Multiples agent

30
Q

Companies that specialize in employing people to sell holidays and other travel products from home

A

Home working agencies

31
Q

What are the 6 types of transport organisations?

A

Coaches
Car hire
Cruises
Train
Airlines
Airports
Ferry

32
Q

Is the one that you can go to your car.

A

Le shuttle

33
Q

Is the high speed passenger rail service.

A

Eurostar

34
Q

What are the two types of airlines?

A

Scheduled
Charter

35
Q

It run to a regular timetable and depart whether all the seats are sold or not.

A

Scheduled

36
Q

Once a holiday has gone, it’s gone. Once that particular night in a hotel or that particular seat on the plane has passed, you can’t sell it again.

A

Perishable

37
Q

Rent out their planes to other organizations such as tour operators who try to fill the planes on certain routes as they sell holidays.

A

Charter

38
Q

What are the types of hauls?

A

Ultra-long
Long haul
Medium haul
Short haul

39
Q

What are the two types of ownerships?

A

Commercial and non-commercial

40
Q

——— provide products and services for sale to customers and they make a profit from the sales of these items. They owned privately by individuals or companies.

A

Commercial

41
Q

——- do not aim to make profit, they exist to provide services to customers.

A

Non commercial

42
Q

Non commercial organizations can be further sub-divided into?

A

Government organizations
Non-governmental organizations (NGOs)
Charitable organizations