TOURISM MARKETING Flashcards

1
Q

A collective name given to the various marketing strategy businesses used within the tourism industry including hotel accommodation service airlines and restaurants

A

Tourism marketing

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2
Q

A systematic process by which an organization tries to maximize customer satisfaction and tourist demand through research distribution of products Price sings and methods of selling and advertising

A

Marketing

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3
Q

It refers to analyzing the demands of the group of people with similar needs to serve the market better it is by grouping people to adjust and serve those possible customers that has different preferences for product and services

A

Marketing segmentation

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4
Q

What are the four marketing segmentation

A

Socioeconomic and demographic segmentation
product related segmentation psychographic segmentation geographic segmentation

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5
Q

It is where socioeconomic are also gathered because it is considered as the most used at present that easy to compare and understand collective data because relying in demographic segmentation is impossible to develop marketing strategy

A

Socio-economic and demographic segmentation

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6
Q

Refers to grouping of products with similar characteristic and has an opportunity to identify and satisfy customers needs and wants and it can also be considered as a behavioral segmentation because it’s identifies specific buying behavior

A

Product related segmentation

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7
Q

It deals with the mental and emotional characteristic that can give valuable insights of the customers preferences of the products and services

A

Psychographic segmentation

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8
Q

Segmenting or grouping the market based on the location climate population density to consider targeting those within the particular destination or shop within the particular destination

A

Geographic segmentation

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9
Q

The second stage of tourism product cycle where the destination finally engaged in tourism related activities and a number of visitor increased emerging goods infrastructure and build because of marketing advertising and publicity

A

Involvement

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10
Q

Third stage of the tourism product life cycle where increase number of tour ist arrival than the previous one and foreign investment is taking interest of the destination due to its well structured tourism market development modernized infrastructures and natural and artificial attractions are built for the tourist

A

Development

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11
Q

The 4th stage where It is the loss of original features and losing its charms a gradualful that decrease a number of tourists due to carrying capacity and artificial attraction to replace natural and cultural attraction

A

Stagnation

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12
Q

5th Stage where stagnation has a possibilities of declining and rejuvenation. rejuvenation refers to the regrowth of introducing new tourism product that can or may have slow declined may occur

A

Decline and rejuvination

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13
Q

Analyze what happens in the last year to make it do it more effectively next time

A

Reflect on the previous year

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14
Q

Researching the current trends competitor success and failures in a business to avoid repeating them and capitalize successful initiative

A

Research the industry

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15
Q

A competitive analysis that covers the string and weaknesses of a business competition

A

Analyze the competitors

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16
Q

A business that operates nearby and offer a similar products and services

A

Direct competitors

17
Q

Business that offer different products but satisfy the same customer need and desire

A

Indirect competitors

18
Q

A crucial part as it shape the company’s culture it conveys its reason for existing to staff, what their goal, what to they do

A

Write mission statement

19
Q

A simple and Powerful planning tool SWOT divides an overall environmental analysis into two (2) components: internal issues (strengths and weaknesses) and external issues (opportunities and threats). This level of analysis enables a tourism business to determine whether there are factors that will aid in the achievement and failure.

A

SWOT analysis

20
Q

An essential element in a marketing plan is knowing who a marketing campaign should connect with. There should be a clear picture of the ideal customers. This will
enable a business to relate personally to its target audience and set the tone and content of its marketing
strategies.

A

Determine the ideal target audience

21
Q

The marketing mix is a combination of factors a tourism business can control to
promote its brand and attract and influence customers to purchase your product.

A

Marketing 4Ps