Tourism Grading Council of South Africa Flashcards
1
Q
What does TGCSA stand for
A
Tourism Grading Council of South Africa
2
Q
The star rating system
A
1 star: acceptable/modest. Clean comfortable and functional accommodation
2 stars: Good quality.
3 stars: Very good quality
4 Stars: Excellent. High standard of furnishings, services and guest care
5 stars: Outstanding. Highest standard of furnishings, services and guest care
3
Q
Who is the TGCSA run by
A
the South African council Department of Environmental affairs and Tourism
4
Q
What are the benefits of an establishment being graded by the TGCSA
A
- enables establishments to charge prices reflective of their ratings
- Adds credibility and market visibility
- Provides accessible grading processes and constructive feedback for improvement
