tour Flashcards

1
Q

consumed as they produce

A

perishability

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2
Q

perceived quality, (weather site)

A

inconsistency

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3
Q

has to pay off a capital to build building that do not move

A

investment and immobility

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4
Q

tourism industry builds entirely upon people (interactions and tourism prof)

A

people oriented

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5
Q

tourism products can only be consumes at the suppliers premise

A

inseperability

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6
Q

tourism products are intangible (ONLY EXPERIENCE)

A

intangibility

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7
Q

Travel products are has limitations hotels cannot change their capacity

A

inflexibility

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8
Q

easy to copy originality is a must by service

A

imitability

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9
Q

people who invest interest

A

stakeholders

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10
Q

most important such us policies and regulations and permits code

A

government

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11
Q

investors, owners, promoting strategy

A

industrialist

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12
Q

main drivers, demand value, high quality care they pay

A

customers/touristy

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13
Q

labor, quality work environment , job security demand compensation

A

employees

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14
Q

brings with the capital, income rise and pleasurable experience

A

new money

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15
Q

tix prices are dropping due to blend factors

A

affordable airfare

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16
Q

what are the 3 factors of affordable airfare

A

low fuel price, carrier competition, rise of low cost airlines

17
Q

the growth of business travel is particularly due to pace of economic growth

A

corporate travel

18
Q

spending more money than materials

A

experiential travel

19
Q

8 major segments of tourism

A

accomodations

events

adventure

services

attractions

transpo

fb

travel trade

20
Q

refers to body and mind health purposes

A

physical motivation

21
Q

curiosity about foreign countries

A

cultural motivators

22
Q

visiting relatives new friendship

A

personal motivators

23
Q

hobbies and continuation of learning and education

A

status and prestige motivators

24
Q

3 factors that affect

A

age, stage in the family cycle, political stability and peace

25
Q

high energy career, resorts and conference center setting up rooms, parties, organizing 600 guest

A

banquet and conference

26
Q

responsible for food and beverages (ordering balancing profit loss sheets analytical skills)

A

food and beverage management

27
Q

first moment of a guest arrival, the front office serve as the face of the company

A

front office operation

28
Q

responsible for overall sucess of the facility manage wide variety of people a strong leader (ft, securityc hk, fb)

A

resort management

29
Q

leading a team of employees serving food and beverages (testing wines ) (managers todo )

A

restaurant management

30
Q

14 trends

A

Diy
Sustainability
Camping
Farm
Pilgrimage
Local experience
Healthy and organic fb
Bleisure
Smart hotels
Ai
Robots
Vr

31
Q

Examples of accommodation

A

Hotel
Motel
Guest house
Villas
Appartment
Camping
Caravan site

32
Q

Man made attraction

A

Ancient monu
Theme parks
Activity center
Cater facilities