Total Quality Management Tools And Modern Trends

Question 1

A set of procedures that ensures a product or service meets quality requirements the goal is to maintain a desired levels of quality by planning carefully using the right equipment expecting continuous taking correctiveness

Answer 1

Quality control

Question 2

Is part of quality management which also includes quality planning quality assurance and quality improvements

Answer 2

Quality control

Question 3

Focus on the quality of products and services and the method used to achieve it

Answer 3

Quality management

Question 4

It very by industry and product for example in food and drug manufacturing might include chemical and microbiological testing of sample to ensure the product is safe

Answer 4

Quality control

Question 5

Why is quality control important

Answer 5

Encourage quality consciousness lower production cost increase customer satisfaction in a hands good will raise employee morally in production methods boost sales ensure effective use of resources

Question 6

Involves randomly selecting products and testing them according to a given attributes or attributes to track on a quality control chart this graph defect whether sample products or process meet the company’s quality standard and if not how much they vary from the company’s requirements the charts can analyze specific attributes or measured variance in several products are

Answer 6

Inspection

Question 7

What are the seven quality control tools

Answer 7

Check sheet histogram parito flowchart graph cause and effect scatter control chart

Question 8

It’s a quality control tools that ask question what when and how often it is

Answer 8

Check sheet

Question 9

It’s a quality control tools that ask question how does the frequency distribution shape vary

Answer 9

Histogram

Question 10

It’s a quality control tools that ask question what are priorities or the big problem

Answer 10

Parito

Question 11

It’s a quality control tools that ask question what is done what is the status now

Answer 11

Flowchart

Question 12

Is a quality control that ask question what causes the problem

It’s a quality control tools that ask question what is the relationship between factors

It’s a quality control tools that ask question which variations to control and how

Answer 12

Cause and effect
Scatter
Control chart

Question 13

Is a structured form used to collect and analyze data in a on a variety of topics including defects problems and patterns of event in quality control

Answer 13

Check sheet

Question 14

Is a bar chart that a quality control tool used to analyze data distributions and frequency

Answer 14

Histogram

Question 15

Used to analyze data in quality control to identify areas for improvement determine if a process change has occurred or compare the outputs of multiple processes

Answer 15

Histogram

Question 16

Is a quality control tools that uses the principle or 80/20 rule to help identify and prioritize the most important problem or causes

Answer 16

Parito chart

Question 17

Is a visual representation of a process or system that shows the steps in an inspection process in sequential order they enable easy identification of non-standard events or divisions from the expected flow monitors the flowcharts helps in detecting and addressing any anomalias or issues

Answer 17

Flowcharts

Question 18

Is a problem solving approach that uses a fish shape diagram to model possible roots cost of problems and troubleshoot possible solution it is also called an ishikawa diagram after its creator kaoru ishikawa as well as herringbone diagram

Answer 18

Cause and effect diagram

Question 19

Is a graph that shows the relationship between two variables in quality control and quality management it provides visual supports for the analysis for example an increase in production speeds and the number of defects could be corrected positively as productions increase so does the number of

Answer 19

Scatter diagram

Question 20

Has a central line representing the process average and upper and lower control limits help maintain quality and improve process performance by identifying trends and patterns

Answer 20

Control charts

Question 21

Is a simple graph that tracks data points in a time sequence it helps identify trendships or patterns in the process

Answer 21

Run charts

Question 22

What is dmaic

Answer 22

Define measure analyze improve control

Question 23

It’s a data driven improvement cycles that businesses used to optimize and stabilize their process and designs it is a integral parts of a six sigma initiative but in general can be implemented as a standard quality improvements procedures or as parts of other process improvements initiative such as lean

Answer 23

Dmaic

Question 24

Six sigma

Answer 24

Recognize define measures analyze improve control

Question 25

Improve business process by reducing defects and errors minimizing variations and increasing quality and efficiency

Answer 25

Six sigma

Question 26

Five key principle of six sigma

Answer 26

Focus on customer data driven decision making reduce variation through process improvement for active management collaboration and team involvement

Question 27

Lean accelerates six sigma solving improve problems and improving processes is faster and more efficient

Answer 27

Lean six sigma

Question 28

Kaizen meaning

Answer 28

Change goods or continuous improvement

Question 29

Four stage of pdca

Answer 29

Plan do check act

Question 30

Continuous improvement of business process and product is also known as the naming cycles you wart cycle or control circle

Answer 30

PDCA

Question 31

Is the foundations of continuous improvements or kaizen leaders set targets against a stable baseline of performance teams implement improvement to achieve the target and then they measure check the change to evaluate performance against the target if the tip has achieved a measurable gain its standards act the new methods by updating the

Answer 31

Pdca

Question 32

What is iso

Answer 32

International organization for standardization

Question 33

A non-government organization that develops and publish international standards think of them as a formula that describe the best way of doing something it could be about making a product managing a process delivering a service or supplying materials standards covers a huge range

Answer 33

Iso international organization for standardization

Question 34

Iso 9001 the standard is based on seven qualities management principles include customer focus leadership employee engagement process approach improvement evidence based decisions making relationship management

Answer 34

Quality standard

Question 35

The standards provide a framework for organizations to manage their environmental impact and can be applied to an organization regardless of size or industry

Answer 35

Popular standard

Question 36

The most widely recognized standards for environmental management which specifies environment

Answer 36

Iso 14001

Question 37

Covers like cycle a sizement lca and life cycle inventory studies

Answer 37

Iso 14040

Question 38

Provides requirements and guidelines for lca includes the lca goals and scope life cycle impact assessment and

Answer 38

Iso 14044