Topic A - The World Of Travel + Tourism

Question 1

What is tourism?

Answer 1

The activity of a persons travelling and staying in places outside their usual environment for not more than one year, for leisure- business and other purposes

The temporary, short term movement of people to outside the places where they usually live and work (involves day visits and excursions)

Question 2

What is domestic tourism ?

Answer 2

Travelling within your own country of residence

Question 3

What is outgoing/ outbound tourism

Answer 3

Visitors from overseas coming into the country

Question 4

An example of outgoing/outbound tourism

Answer 4

People leaving their country of residence

Question 5

What is incoming/inbound tourism

Answer 5

Tourists leaving their country of residence to travel to another

Question 6

What is an example of incoming/inbound tourism?

Answer 6

Foreign people coming to the UK

Question 7

What is leisure travel?

Answer 7

Travelling for pleasure, enjoymentrelaxation on special interests/events

Question 8

What are the 3 types of leisure travel?

Answer 8

Short breaks, holidays, special events

Question 9

What is the definition of a short / city break?

Answer 9

A holiday that lasts less man a week

Usually between 2 and a nights

Question 10

What is an example of a short/city break

Answer 10

Stag and hen do’s, countryside breaks eg: centre parks, weekend camping breaks, walking weekends

Question 11

What is the definition of a holiday?

Answer 11

An extended period of leisure and recreation, especially one spent away from home or travelling

Question 12

What do all holidays need to have at least two of to equal a package holiday?

Answer 12

Flights
Accommodation
Transfer
Services
Other

Question 13

What is an example of a holiday?

Answer 13

Package holidays, self packaged holidays, cruises, driving holidays

Question 14

What is the definition of a special event?

Answer 14

An occurrence at a given place and time; a special set of circumstances

Question 15

What is an example of a special event?

Answer 15

Festivals, carnivals, concerts, exhibitions, open days

Question 16

What is corporate travel?

Answer 16

Travelling for business or your job

Question 17

What is specialist travel?

Answer 17

A holiday where a significant proportion of the holiday is spent undertaking a specific activity that is either: rewarding, enriching, adventurous, educational

Question 18

What are all the types of travel?

Answer 18

Adventure, health, education, cultural heritage, gap year, conservation, special interests/ hobbies and sports, weddings and honeymoons

Question 19

What is the definition of adventure travel?

Answer 19

Has to include a physical activity

About connecting with a new culture/landscape and being physically active

adrenaline junkie

Question 20

What is the definition of health travel?

Answer 20

Leaving the country to get medical services

Question 21

What is an example of health travel?

Answer 21

Anything wellbeing and mindfulness eg:yoga retreats

Question 22

What is the definition of education travel?

Answer 22

Travelling to build knowledge or enhance understanding of a topic, or learn something new

Question 23

What is an example of education travel

Answer 23

Educational trips eg:school trips

Question 24

What is the definition of cultural heritage?

Answer 24

Travelling to experience the places, artefacts and activities that authentically represent the stories and people of the past and present

Question 25

Examples of cultural heritage travel?

Answer 25

Food (what they have access to), dance, art and music, architecture, clothing

Question 26

What is the definition of gap year travel?

Answer 26

Travelling during a break between school and higher education Often involves paid work or voluntary opportunities

Question 27

What is the definition of conservation (sustainable and responsible) tourism

Answer 27

Travelling to protect plants, animals, natural areas and important structures and buildings Buy, stay and eat locally

Question 28

What is the definition of special interests/ hobbies and sports

Answer 28

Travelling to participate in an activity you are interested in

Question 29

What is the definition of wedding and honeymoon travel?

Answer 29

Travelling to get married on to attend a wedding Honeymoon holidays are often holidays of a lifetime

Question 30

What is VFR?

Answer 30

Visiting Friends and Relatives

Question 31

What is an example of VFR

Answer 31

An overnight stay to visit a relative

Question 32

What is the definition of a day trip?

Answer 32

A visit to a place for a day and then returning to a hotel/home

Question 33

What are the 3 different types of day trips?

Answer 33

Visitor attractions, cities (for special events/shopping), countryside or coast for relaxation or activities

Question 34

Why do travel+tourism organisations need to know who their customers are?

Answer 34

So they are able to meet their customer needs

Question 35

What are the five different types of travel + tourism customers

Answer 35

Individuals and couples families (with a range of ages and structures), groups/educational/senior citizens/special interests Corporate travellers Customers with specific requirements - different languages or cultures, specific needs- visual, hearing or mobility

Question 36

Definition of individuals/couples

Answer 36

Someone not in a large group - may be travelling alone or with another person may want to join tours or activities with other people at some point in their holiday

Question 37

Definition of families (with a range of ages and structures)

Answer 37

Many people with many different interests Needs to be suitable for all of them to enjoy Different size families effect the activities they do on holiday

Question 38

Definition of groups

Answer 38

Can be educational groups, special interest,groups or friendship groups May know eachother and nave similar needs or may be made up of many individuals with individual needs

Question 39

Definition of corporate travel

Answer 39

Profitable customers that often travel at peak times, require convenience and comfort so they are ready for work when they reach their destination Expenses usury paid by the corporates company, not by the individual - less concerned about getting the best value for money

Question 40

Definition for customers with specific requirements and what they may need

Answer 40

• Different languages and cultures → provide maps and tourist guides in a variety of languages . Mobility problems →providing a wheelchair accessible coach an minibus . Hearing impairment → providing induction loops . Visual impairment → providing large print menus . A medical condition → allocating a ground floor to a guest with a heart condition

Question 41

What type of customer belongs to the grey market?

Answer 41

Senior citizens