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travel & tourism > Topic A - The World Of Travel + Tourism > Flashcards

Topic A - The World Of Travel + Tourism Flashcards

1
Q

What is tourism?

A

The activity of a persons travelling and staying in places outside their usual environment for not more than one year, for leisure- business and other purposes

The temporary, short term movement of people to outside the places where they usually live and work (involves day visits and excursions)

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2
Q

What is domestic tourism ?

A

Travelling within your own country of residence

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3
Q

What is outgoing/ outbound tourism

A

Visitors from overseas coming into the country

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4
Q

An example of outgoing/outbound tourism

A

People leaving their country of residence

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5
Q

What is incoming/inbound tourism

A

Tourists leaving their country of residence to travel to another

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6
Q

What is an example of incoming/inbound tourism?

A

Foreign people coming to the UK

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7
Q

What is leisure travel?

A

Travelling for pleasure, enjoymentrelaxation on special interests/events

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8
Q

What are the 3 types of leisure travel?

A

Short breaks, holidays, special events

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9
Q

What is the definition of a short / city break?

A

A holiday that lasts less man a week

Usually between 2 and a nights

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10
Q

What is an example of a short/city break

A

Stag and hen do’s, countryside breaks eg: centre parks, weekend camping breaks, walking weekends

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11
Q

What is the definition of a holiday?

A

An extended period of leisure and recreation, especially one spent away from home or travelling

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12
Q

What do all holidays need to have at least two of to equal a package holiday?

A

Flights
Accommodation
Transfer
Services
Other

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13
Q

What is an example of a holiday?

A

Package holidays, self packaged holidays, cruises, driving holidays

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14
Q

What is the definition of a special event?

A

An occurrence at a given place and time; a special set of circumstances

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15
Q

What is an example of a special event?

A

Festivals, carnivals, concerts, exhibitions, open days

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16
Q

What is corporate travel?

A

Travelling for business or your job

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17
Q

What is specialist travel?

A

A holiday where a significant proportion of the holiday is spent undertaking a specific activity that is either: rewarding, enriching, adventurous, educational

18
Q

What are all the types of travel?

A

Adventure, health, education, cultural heritage, gap year, conservation, special interests/ hobbies and sports, weddings and honeymoons

19
Q

What is the definition of adventure travel?

A

Has to include a physical activity

About connecting with a new culture/landscape and being physically active

adrenaline junkie

20
Q

What is the definition of health travel?

A

Leaving the country to get medical services

21
Q

What is an example of health travel?

A

Anything wellbeing and mindfulness eg:yoga retreats

22
Q

What is the definition of education travel?

A

Travelling to build knowledge or enhance understanding of a topic, or learn something new

23
Q

What is an example of education travel

A

Educational trips eg:school trips

24
Q

What is the definition of cultural heritage?

A

Travelling to experience the places, artefacts and activities that authentically represent the stories and people of the past and present

25
Q

Examples of cultural heritage travel?

A

Food (what they have access to), dance, art and music, architecture, clothing

26
Q

What is the definition of gap year travel?

A

Travelling during a break between school and higher education

Often involves paid work or voluntary opportunities

27
Q

What is the definition of conservation (sustainable and responsible) tourism

A

Travelling to protect plants, animals, natural areas and important structures and buildings

Buy, stay and eat locally

28
Q

What is the definition of special interests/ hobbies and sports

A

Travelling to participate in an activity you are interested in

29
Q

What is the definition of wedding and honeymoon travel?

A

Travelling to get married on to attend a wedding

Honeymoon holidays are often holidays of a lifetime

30
Q

What is VFR?

A

Visiting Friends and Relatives

31
Q

What is an example of VFR

A

An overnight stay to visit a relative

32
Q

What is the definition of a day trip?

A

A visit to a place for a day and then returning to a hotel/home

33
Q

What are the 3 different types of day trips?

A

Visitor attractions, cities (for special events/shopping), countryside or coast for relaxation or activities

34
Q

Why do travel+tourism organisations need to know who their customers are?

A

So they are able to meet their customer needs

35
Q

What are the five different types of travel + tourism customers

A

Individuals and couples
families (with a range of ages and structures),
groups/educational/senior citizens/special interests
Corporate travellers
Customers with specific requirements - different languages or cultures, specific needs- visual, hearing or mobility

36
Q

Definition of individuals/couples

A

Someone not in a large group - may be travelling alone or with another person

may want to join tours or activities with other people at some point in their holiday

37
Q

Definition of families (with a range of ages and structures)

A

Many people with many different interests
Needs to be suitable for all of them to enjoy
Different size families effect the activities they do on holiday

38
Q

Definition of groups

A

Can be educational groups, special interest,groups or friendship groups
May know eachother and nave similar needs or may be made up of many individuals with individual needs

39
Q

Definition of corporate travel

A

Profitable customers that often travel at peak times, require convenience and comfort so they are ready for work when they reach their destination

Expenses usury paid by the corporates company, not by the individual - less concerned about getting the best value for money

40
Q

Definition for customers with specific requirements and what they may need

A

• Different languages and cultures → provide maps and tourist guides in a variety of languages
. Mobility problems →providing a wheelchair accessible coach an minibus
. Hearing impairment → providing induction loops
. Visual impairment → providing large print menus
. A medical condition → allocating a ground floor to a guest with a heart condition

41
Q

What type of customer belongs to the grey market?

A

Senior citizens

travel & tourism (2 decks)

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