Topic 9 Flashcards
1
Q
Comunication prosess
A
Sender has idea Translated Received Decodes back into idea Feedback
2
Q
Medium of comunication
A
Meeting Telephone Fax Notice bords Computer/email Advertising Documents
3
Q
Barriers of comunication
A
Unclear message Stereo typind Wrong channel Language Lack of feedback Poor listening skills Physical distractions
4
Q
To improve comunication
A
Don't be defensive Improve comunication skill Relational goals Approach comunication as creative process Deal with miss comunication
5
Q
Comunication skill
A
Assertiveness
Negotiating skill
6
Q
Steps in negotiating
A
Prepare
Listen
Back down on your demands
If there’s an agreement, put in writing
7
Q
Why are buisness report important
A
Serves as guideline for future entrepreneurs
Planning/marketing/budgeting is captured
Serves as case study for future entrepreneurs
New owner whould whant to learn from your failure/success
8
Q
Components of buisness report
A
Executive summary Marketing report Production report Financiall report Personnel report
9
Q
Cominication
A
Prosess
Sending/receiving info
Between people
