Topic 6 - The Impact of Global Events and Ethics Flashcards

1
Q

what is globalisation

A

international integration of business, industry and society through developments in technology, communication and migration

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2
Q

what can globalisation be described as

A

a trend towards a single global economy and society

a process of increasing international networking, which means isolated communities and economies are increasingly linked and affected by the rest of the world

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3
Q

what is the aim of the International Monetary Fund

A

to help member governments take advantage of the opportunities and manage the challenges posed by globalisation and economic development

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4
Q

what is the advantage of a large multinational organisation

A

it may lead to an improvement in the standard and range of products, and consistency of service

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5
Q

what is the negative of a large multinational organisation

A

undermines the local culture in those countries, do not like the depersonalisation that results from it

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6
Q

why do many financial services providers rely on good relationship management

A

to keep customers loyal and avoid the impression it does not adapt to local needs

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7
Q

what are the negatives of globalisation

A

supports offshoring

led to the emergence of multinational companies which dominate markets so that small businesses fall

big companies have bought smaller companies, which has led to redundancies

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8
Q

what are the 3 key effects of globalisation

A

means that uk face competition from overseas providers - local providers need to work out how to respond - increased competition should mean that consumers enjoy better services and Lower prices

U.K. providers may expand overseas - so must send some of their resources abroad - uk customers may see a decrease in standard of products and customer service

U.K. providers need to understand the cultural, regulatory and other constraints and how successful they will be overseas

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9
Q

what is outsourcing

A

where one provider pays another to carry out a certain business function

this benefits the provider as it can focus on the core business functions and may bring cost savings as the company doing the outsourced service may be able to achieve economies of scale

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10
Q

what 5 factors have fuelled globalisation

A

easier, quicker and cheaper international travel

improved faster communication due to ICT

businesses frequently trade across borders

increased migration and multiculturalism

many businesses have expanded internationally creating large multinational organisations

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11
Q

give 4 examples of functions which could be outsourced

A

payroll
call centre
data processing
basic accounts

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12
Q

what is offshoring

A

moving some/all of a company’s operational functions to an overseas location

can reduce overall operational costs due to cheaper wages and technology makes it a straightforward process

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13
Q

what are the benefits and drawbacks of offshoring and outsourcing

A

may lead to lower priced products and services but unpopular if call centre/helpdesk function is moved

also not liked by employees that are made redundant - risks reputation

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14
Q

why is reshoring happening

A

due to rising wage costs in emerging economies

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15
Q

what is an economy

A

all the economic activity that takes place between the people living in a certain region or country

this activity consists of producing and consuming of all the goods and services that people need and want

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16
Q

what is a global economy

A

aggregate (total) of all activity in the national or regional economies of which it is composed

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17
Q

financial providers are affected by local economy, but also the global economy because of what reasons

A

countries trade a lot internationally, the UK relies on other countries for goods and for abroad demand to create jobs

due to globalisation, providers are in global competition - so strategic decisions need to consider global events

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18
Q

if the euro became weak against the pound what would happen

A

UK goods would be more expensive to European buyers, even though price had not changed
UK manufacturers would have to cut their prices to try and boost sales

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19
Q

how would a strong and growing economy in the USA result in strengthening the dollars exchange rates

A

would have higher interest rates and rising stock market - which would be encouraging for investors

traders in the currency market would buy dollars with the expectation that the dollar will increase in value

the resulting increase in demand for dollars leads to strengthening of dollar

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20
Q

what was the reason for the pound rising in value against the euro

A

the value of the euro had fallen due to serious financial problems in some countries which threatened the existence of the euro

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21
Q

what was the negative result on the UK due to the euro rising

A

the goods the UK wanted to import became more expensive whilst the goods they exported became cheaper than previously

however this helped keep demand for goods higher - maybe one reason why unemployment had not risen as high as some experts predicted

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22
Q

what is protectionism

A

policies designed to protect countries own economy and labour force

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23
Q

examples of protectionist policies

A

this might involve the government giving money to one of its industries to preserve jobs, or imposing import taxes to make own goods seem more competitive

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24
Q

why were protectionist policies used

A

due to the economic recession mean that many people lost their jobs or had to take a paycut - protectionism was involved as each country prioritised their own population above others

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25
Q

why are protectionist policies not popular

A

in countries where they are not used, goes against the advantages of free trade, WW2 attributed the end of protectionism and the growth of free trade

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26
Q

what does the World Trade Organisation do

A

promotes co-operation and trade between its 160 members
it is the only international organisation dealing with the global rules of trade between nations
main function is to ensure that trade flows freely, smoothly and predictably

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27
Q

what does Gross Domestic Product measure

A

a country’s economic activity in terms of its total output of goods and services usually measured at their market prices

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28
Q

why is rising GDP generally seen as a good thing

A

reflects a higher standards of living of the people with higher employment and production

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29
Q

what is GDP per capita

A

the standard of living of the people of the country, total GDP divided by the number of people

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30
Q

what are the negative consequences of too much economic growth

A

economy may become ‘overheated’ - where businesses are unable to supply sufficient goods and services to meet the growing demand, so they increase their prices

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31
Q

why must rate of inflation be considered in measuring economic growth

A

because apparent increase in GDP may be the result of increased prices, not increased sales

32
Q

what is the environmental impact of too much growth

A

increased fossil fuel use, shrinkage of green areas and increased congestion charges

33
Q

what is meant by sustainable growth

A

growth that is controlled enough to be able to continue into the medium and long terms

34
Q

what is said to be key to sustainable growth in living standards

A

higher productivity - producing more with same resources

35
Q

how can businesses improve productivity

A

investing in more efficient equipment and latest technology

investing in education is vital for necessary knowledge, skills and abilities

36
Q

what did the ONS 2013 happiness survey measure

A

asks households how satisfied they were with their lives, the aim is to get a fuller picture of how society is doing

37
Q

what does the Human Development Index measure

A

goes beyond economics, measures a country’s life expectancy, education and income

38
Q

a fall in economic growth is likely to be followed by what, what do providers not to do

A

be followed by falling share prices and lack of investors, providers need to offer products which will provide opportunity for growth in falling markets eg) pushing riskier investments

39
Q

what did economic growth in BRIC and MINT countries lead to

A

high levels of demand for commodities which has increased commodity prices
causes rising inflation for countries that are net importers of commodities

40
Q

what are the economic conditions a country must have to be able to join the euro

A

must meet certain standards of fiscal stability - raising money from taxes and spending on public services

central banks that are independent of the political process

low inflation and interest rates

established stable currencies over a certain period

41
Q

who set the interest rate for euro users

A

the European Central Bank in Frankfurt

42
Q

why did Greece encounter financial problems

A

Greek government borrowed lots of money to fund ambitious expansion of public spending
due to financial crisis, financial markets wanted their money back but couldn’t pay it
had to negotiate a financial rescue package with the EU and IMF to write off some debt
resulted in 26% unemployment

43
Q

why did Ireland encounter financial problems

A

a collapse in property and banking sectors brought them close to near bankruptcy
UK loaned £3billion die to if they failed the UK would fail due to such close links

44
Q

what 5 features do the Monetary Policy Committee consider when setting the interest rate

A

low inflation - sense of security and confidence
high inflation - uncertain for future, look for investments which will keep ahead of inflation
low interest - cheap borrowing, increased demand and price of houses
problems of high personal debt and increasing interest
poor performance of stock market = fallen demand for investment products
cost of inputs from Europe rise if the value of the pound falls against the euro, makes UK products relatively cheap

45
Q

what are the 5 steps in the vicious cycle

A

1) banks, fearful of default, lend cautiously and only to creditworthy customers
2) individuals cannot get finance to spend money on consumption and investment
3) individuals do not spend money, demand falls
4) firms to do not spend money to expand, so do not create jobs but make redundancies
5) unemployment leads to falling behind on repayments
4)

46
Q

what is a commodity

A

a resource or raw material that is bought and sold on formalised commodity markets and the price can fluctuate like shares

47
Q

what are the financial and economic effects of war, which involves either raising money from taxed or increasing government spending

A

increasing income taxes impact take home pay of employees
increasing sales tax increases inflation
if they borrow money by issuing bonds, have to make sure the interest rate is high enough to sell enough
countries productivity may be diverted away from consumer goods to war products
war brings uncertainty
fall in stock markets, decreases value of investments such as pensions
many insurance policies do not pay out after war

48
Q

how many properties are there at risk of flooding

A

2.4million

49
Q

when are mergers ill advised

A

huge debts bought into acquisition which has to be written off

50
Q

what is the problem when companies are bought with large debts,

A

means that the value of problem hit companies shares will fall sharply

51
Q

what is the problem of a companies shares fall in value

A

loss in wealth for investors

stock market uncertainty, may withdraw shares from other companies

fall in confidence

calls for better controls on companies

52
Q

what is the European Commission working towards

A

the application of a single set of accounting standards across the EU and single set of auditing standards

53
Q

what three types of political leadership are commonly seen

A

wanting to protect consumers

‘business friendly’ and relax regulation and reduce taxes to make it easier and cheaper

specifically encourage financial activity eg pensions

54
Q

at the beginning of global economic turn down, why was the euro being strong q problem

A

made goods less competitive that countries outside the euro zone

55
Q

why did the value of the euro fall due to the emerging economic crisis in GIIPS

A

due to the cost to stronger members for bailing them out

56
Q

being part of the EU is trying to establish a single financial market, what does this mean for providers and competition

A

outside providers compete with the U.K. and the U.K. should find it easier to sell in other countries

57
Q

as new countries join the EU how does this benefit the uk

A

means the uk can start investing in new markets and new companies

58
Q

name 4 aspects of social change

A

changing attitude towards money and financial provision

increasing ethnic and cultural diversity

increasing complexity

changing demographics

changing attitudes to debt

59
Q

what have providers had to adapt since they are no longer trusted to meet the needs of new customer base

A

products

delivery methods

business models

60
Q

what has cross pollination of ideas due to increasing multinational companies done for consumers

A

should improve what is available to customers

61
Q

what is meant by increasing complexity

A

financial products are now able to meet a number of needs rather than just one need

62
Q

what is a key example of changing demographics

A

the ageing population

63
Q

what is meant by ethical considerations

A

concerns over the au in which people writhing a particular culture believe thing should be done

64
Q

what big business activity is there much ethical concerns over

A

offshoring

65
Q

what are the 5 branches of ethical business behaviour

A

human rights

environmental ethics

product sustainability

political ethics

animal welfare

66
Q

why was comic relief seen as unethical in it investments

A

they invested in companies which the charity funded projects designed to help the victims of those industries

67
Q

what does the UK Sustainable Investment and Finance (UKSIF) do

A

promotes responsible investment and sustainable economic development, enhance quality of life and safeguard the environment

68
Q

what is corporate social responsibility

A

form of self regulation by which companies can demonstrate that they have a social conscience behind business activity

69
Q

who are the stakeholders involved ins CSR Mindel

A

community

customers

investors

employees

environment

suppliers

government

70
Q

how are CSR policies linked to public interest

A

the extent to which they recycle and reduce carbon foot print

General environmental issues

making environmentally friendly purchasing decisions

71
Q

what is an ethically branded organisation

A

one that produces ethically branded products

72
Q

what is a ethically branded financial product

A

one that is aimed at people who are able to afford it and for whom it is suitable

73
Q

how to providers become unsustainable

A

if they do not fully consider the potential long term risks and rewards of activities and are unable to meet obligations

74
Q

why is sustainability of financial services is vital for the sustainability of personal finances

A

if they fail to operate payment systems, shoppers can’t pay, can’t receive wages

lose deposits not covered by FSCS

not sure who will take over debt

if insurers fail cannot depend on risks being covered

75
Q

because banks are all interlinked what does this interdependence mean

A

the weakness exposes them to systemic risk

76
Q

what is a systemic failure

A

major failure of the financial system