Topic 3 Continued Flashcards
What are some of the consequences of not having a bank account
• Restricted access to financial services, including some savings accounts that require a current account.
• Inability to pay for personal loans, credit cards, hire purchase, or insurance policies that require direct debit payments.
• Loss of discounts offered by utility companies for direct debit payments.
• Some employers require bank accounts to pay wages and salaries
How did changes in government benefit payments in 2003 create challenges for those without bank accounts
• Before 2003, claimants without bank accounts received fortnightly cheques, which they could cash at the Post Office.
• From 2003, benefits were paid directly into bank accounts via automatic credit transfer, creating issues for claimants without bank accounts
What solution did the government implement for claimants without bank accounts?
A:
• Introduced the “universal banking” policy, requiring banks and building societies to offer basic bank accounts with limited features:
• No overdraft or cheque book.
• Some accounts not accessible online or usable for direct debit payments
Q: What is a Post Office Card Account, and how does it differ from a basic bank account?
A:
• Operates like a basic bank account but allows access through local post offices.
• Beneficiaries could withdraw cash without needing a traditional bank or building society account
What happened to Post Office Card Accounts in April 2022?
A:
• These accounts were discontinued.
• Claimants were advised to close their accounts and switch to alternative methods, such as opening basic bank accounts
What is the purpose of basic bank accounts?
A:
• To reduce financial exclusion by providing more people with access to banking services.
• Allows those without full access to
financial accounts to participate in essential transactions such as receiving benefits or making payments.
What trend is observed over the years in financial exclusion
The percentage of low-income households without access to financial accounts decreases steadily
What do consumer rights campaigners believe is a key reason for the lack of basic bank account access?
A: Many providers fail to publicize basic bank accounts
Why are basic bank accounts not well-promoted according to campaigners?
A: Providers find them costly to operate and see no compensating profits from cross-selling other products
What policy actions have governments taken to combat financial exclusion?
A: Governments have introduced multiple initiatives aimed at promoting both social inclusion and financial inclusion
Can you name a specific initiative to address financial exclusion?
A: MoneyHelper
How is MoneyHelper funded, and what does it aim to do?
A: It is funded by a levy on financial services firms and pension schemes and aims to provide clear financial advice and information to help people manage their money
Why is financial inclusion important?
A: It helps prevent social and financial exclusion, enabling low-income households to participate in the broader economy and access essential financial services
What is a major consequence of financial exclusion?
A: Individuals face difficulties managing money and accessing financial products, which can perpetuate poverty and inequality
What initiatives has the government encouraged banks and providers to adopt to combat financial exclusion
- Offering targeted financial products: Low-cost, low-deposit products designed to be simple, straightforward, and accessible to financially excluded individuals.
- Providing accessible product information: Making information available in different languages, Braille, or formats suitable for those with visual impairments.
- Promoting financial education: Educating people on financial products to help them understand their benefits and encourage their use
What is NatWest’s contribution to financial education
• MoneySense Programme: Offers free, interactive resources for 5–18-year-olds online, covering guides, videos, and more, tailored to school-aged children
What initiative has Barclays introduced?
A:
• Life Skills Programme: Provides free downloadable resource packs online, focusing on personal finance and career-related skills
How has the internet helped reduce financial exclusion
- Enables people who are housebound or have limited mobility to access financial services.
- Provides tools like screen readers and voice synthesizers for people with disabilities.
- Supports those who work unsocial hours by allowing access outside of normal business times.
- Reduces intimidation by letting users research financial products at home without interacting with sales staff
What broader government policy supports the role of the internet in financial inclusion?
A: Policies aimed at making broadband accessible to the majority of the population
Why are low-cost and low-deposit products essential for financial inclusion?
A: They lower entry barriers, making financial products more accessible to the economically disadvantaged
How does financial education contribute to inclusion?
A: It equips individuals with knowledge, enabling them to make informed decisions and utilize appropriate financial products
How can political decisions relating to financial services impact individuals’ personal finances?
especially when they influence regulations related to financial services
Why do many economists argue for minimal regulation in a market close to a ‘perfect market’?
Answer: Economists believe that minimal regulation is necessary if a market operates like a ‘perfect market,’ where competition and consumer choice naturally prevent excessive pricing and malpractice
What is a ‘perfect market’?
is one where large numbers of competing manufacturers and retailers prevent any single entity from charging excessive prices, as consumers can find similar products more cheaply elsewhere
Why do consumers have no reason to buy higher-priced products in a perfect market?
Answer: Consumers in a perfect market know they can find similar products at lower prices elsewhere due to competition, which prevents excessive pricing by any one supplier
What are the three key aspects a consumer must be informed about to achieve a perfect market condition?
Answer:
1. The product itself (features, benefits, initial and future costs).
2. The best way to buy it (finding the retailer with the best balance of price, quality, and service).
3. Your own needs and the products available to meet them
What is the role of competition in achieving a perfect market?
Answer: High competition ensures that no single supplier can dominate the market or set excessive prices, as consumers will opt for cheaper alternatives from other suppliers
What is the ideal level of knowledge a consumer should have in a perfect market?
Answer: Consumers should have ‘perfect knowledge’ about the product, the market, and their personal needs to make the best purchasing decisions
What is ‘information failure’ and how does it lead to ‘market failure’?
Answer: Information failure occurs when consumers lack sufficient knowledge about a product, such as its features or quality. This prevents free competition and market forces from delivering the best products at the best prices, leading to market failure
What are some factors that influence a consumer’s choice when buying shoes?
Answer:
1. The type of shoes needed (e.g., everyday or special occasion).
2. Past buying experiences that inform the purchase.
3. Preferences for size, color, quality, price, and customer service
What do scandals in the financial services industry reveal about the effectiveness of regulations?
Answer: Scandals highlight that even strong regulatory systems cannot guarantee a perfect market. Regulations must be continuously revised and updated to address emerging issues
How did the Payment Protection Insurance (PPI) scandal contribute to regulatory reform?
Answer: The widespread mis-selling of PPI over more than ten years caused significant harm to consumers and providers. Regulators’ delayed response highlighted flaws in the system, leading to reforms in 2013 to prevent similar issues
What was the goal of the 2013 regulatory reform in financial services?
Answer: The reform aimed to restore consumer confidence in the regulatory system, rebuild trust in financial service providers, and ensure personal financial stability.
Why is restoring consumer confidence in financial services important?
Answer: Consumer trust in financial services is essential for maintaining personal financial stability and ensuring the effectiveness of the regulatory system
What are the costs associated with compliance in financial services?
Answer:
Compliance costs include:
1. Training staff and maintaining compliance departments.
2. Administrative expenses, registration fees, and levies for regulatory bodies.
3. Fines, compensation payments, and redesigning products if required by legislation.
4. Retaining sales and administrative staff
How might companies offset the costs of compliance?
Answer:
Companies may:
1. Accept lower profits, reducing dividends for shareholders.
2. Cut staffing costs by restructuring and redundancies.
3. Freeze salaries and bonuses for staff.
4. Exit the industry if they cannot maintain profitability under new regulations
How do compliance costs impact consumers?
Answer:
Consumers may:
1. Pay higher prices for financial products.
2. Have limited access to products they need or go without.
3. Experience reduced product variety and choices in the market
Why are regulation and consumer protection essential, despite their costs?
Answer:
They are necessary to ensure consumers can enjoy the benefits of financial products. However, governments must balance these costs to ensure they do not outweigh the benefits
What are the main economic factors that affect financial services?
Answer:
Economic factors include:
1. Interest rates, which influence:
• Inflation.
• House prices and housing market activity.
• Savings and investments.
2. Economic activity, government spending, and unemployment.
3. The global economy and exchange rates
How do economic factors affect businesses and consumers?
Answer:
These factors influence how businesses, including financial services providers, operate and make decisions. They directly or indirectly impact consumers and sustainable personal finances
What are interest rates and how are they defined
Interest rates are the “price of money.” They represent:
1. The price banks charge borrowers for loans.
2. The price banks pay savers for depositing money
How are interest rates used as a tool in economic policy?
Answer: Interest rates are used as a central tool of government and central bank economic policy to influence economic conditions
How did UK interest rates behave in the 1970s and 1980s?
Answer:
• Interest rates were high, generally over 10%.
• They started falling in the early 1990s, dropping to just over 5% by 1994
What caused a significant drop in interest rates in 2008?
Answer:
The financial crisis of 2007–08 and the subsequent recession prompted the Bank of England to lower the Bank Rate dramatically to 0.5% in March 2009, where it remained for over seven years.
What happened to the Bank Rate in August 2016?
Answer:
It was lowered further to 0.25% due to uncertainty following the UK’s decision to leave the European Union (Brexit)
What was the Bank Rate in March 2020, and why?
Answer:
The Bank Rate was reduced to an unprecedented 0.1% in response to the economic instability caused by the COVID-19 pandemic
What institution manages the UK’s Bank Rate and its changes?
Answer:
The Bank of England’s Monetary Policy Committee (MPC) manages the Bank Rate
How does the Bank of England use changes in the Bank Rate to manage inflation?
Answer: By adjusting the Bank Rate, the Bank of England influences consumer spending and demand:
• Higher Bank Rate: Reduces borrowing and spending, lowering inflation.
• Lower Bank Rate: Encourages borrowing and spending, potentially increasing inflation.
What does basic economic theory say about inflation and spending?
Answer:
• Too much spending leads to higher demand than businesses can supply.
• Businesses raise prices to take advantage of this demand, resulting in a general trend of rising prices, known as inflation.
When was the Bank of England given the power to set the Bank Rate independently, and what was the purpose?
Answer:
• The Bank of England was granted this power in May 1997, formalized under the Bank of England Act 1998.
• Purpose: To ensure price stability by maintaining an annual inflation rate around 2%
What happens if the Monetary Policy Committee (MPC) believes inflation will remain higher than the target rate?
Answer: The MPC raises the Bank Rate to reduce inflation.
What is the impact of a higher Bank Rate on consumers and borrowers?
Answer:
1. Lenders increase interest rates on loans, mortgages, overdrafts, etc.
2. Borrowers face higher monthly payments, leaving less money for discretionary spending.
3. Consumers may delay expensive purchases (e.g., cars or furniture)
How does raising the Bank Rate help reduce inflation?
Answer:
• Reduces consumer spending, lowering demand for goods and services.
• This forces businesses to lower prices, reducing inflationary pressures
What are the effects of inflation on individuals with fixed incomes versus those with high levels of debt?
Answer:
1. Fixed income or no debt:
• High inflation forces them to spend a larger portion of their income on necessities.
• Raising interest rates helps maintain purchasing power.
2. High debt levels:
• Low interest rates reduce the cost of servicing debt.
• Rising inflation reduces the real value of their debt over time
How can individuals manage higher interest rates and inflation effectively?
Answer:
• Having short-term, medium-term, and long-term financial plans, including contingency plans.
• Adjusting spending habits to manage higher monthly payments
How does higher inflation affect financial planning for individuals?
Answer:
• It reduces the real value of money available for spending.
• Forces individuals to save more to maintain their purchasing power
What happens when interest rates rise in relation to mortgages?
Answer:
• Many people struggle to meet their monthly mortgage payments.
• Some may fall into arrears, default on their mortgages, and face home repossession
How does a rise in interest rates impact the demand for housing?
Answer:
• The higher cost of mortgages reduces demand for houses and flats.
• Potential buyers may decide they can no longer afford a mortgage
What is the impact of falling demand for housing on property prices and builders?
Answer:
• Falling demand causes property prices to decline across the housing market.
• Builders may choose to construct fewer new properties
Why is the housing market important to the national economy?
Answer:
• Changes in house prices and demand for housing have a significant impact on economic activity
How does the UK housing market compare to other European countries?
Answer:
• Similar to many European countries, the UK emphasizes homeownership.
• Since the 1960s, it has been a goal for many people to own their own homes
What proportion of the UK population are owner-occupiers?
Answer:
Around two-thirds of the UK population own the homes they live in
Q: What was the general trend in interest rates before the financial crisis of 2007-08?
A: Interest rates were relatively low since the mid-1990s, as inflation was perceived to be under control and not a serious threat to the economy
How did low interest rates affect borrowing for houses before 2007-08?
A: Banks and building societies could borrow money cheaply, making mortgage loans inexpensive and easily available, with little or no deposit required from borrowers
What impact did the availability of cheap loans have on the housing market?
A: It increased demand for houses, leading to a rapid rise in house prices
How did higher house prices affect first-time buyers?
A: First-time buyers had to save more for deposits and faced higher monthly mortgage repayments
How did homeowners benefit from rising house prices?
A: They used the increased value of their homes to secure larger deposits on new homes or to withdraw equity
What is meant by “equity” in the context of housing?
A: Equity is the difference between the market value of a property and the outstanding mortgage balance
How did homeowners access their equity?
A: Through “equity loans” or “mortgage equity withdrawals” secured on the increased value of their property
Why were banks and building societies willing to lend based on house equity?
A: They believed the risk of loss was low, as they could repossess and sell the house at an increased price if the borrower defaulted
What role did property investment play in people’s financial planning?
A: Buying a house became a way to provide financial security for retirement and to pass wealth to future generations
How did some people use equity loans, and why was this considered risky
Some used equity loans to improve their properties, which could increase property value. Others used them for non-essential expenses like holidays, furniture, or cars. This was risky because paying interest on a secured loan over 15-25 years often made these purchases much more expensive in the long run
Why were equity loans popular compared to unsecured loans?
A: Interest rates on equity loans were lower than those for unsecured loans like personal loans or hire purchase agreements, making them a cheaper way to borrow money
What additional financial products became popular during the housing boom?
A: Borrowers often purchased life assurance to protect their families financially and took out building and contents insurance to secure their homes
What triggered the global financial crisis of 2007-08?
A: The collapse of the US sub-prime housing market, where mortgages were offered to those least likely to repay, leading to widespread defaults. This caused a dramatic fall in house prices in the US, UK, and Europe from 2006 to 2009
How did central banks respond to the 2007-08 financial crisis?
A: Central banks in the US, UK, and Europe drastically cut interest rates to mitigate the crisis and reduce the cost of borrowing, aiming to avoid a deep economic recession
Why didn’t falling house prices after the crisis increase demand?
A: Despite lower prices, stricter lending criteria (the “credit crunch”) made it difficult for people to obtain mortgages, reducing their ability to buy houses
What measures did lenders introduce during the “credit crunch”?
A: - Reduced loan-to-value ratios to 75% or less.
• Limited mortgage income multiples to three times gross salary.
• Tightened credit scoring procedures
What was the impact of the “credit crunch” on prospective homebuyers?
A: People who could no longer secure mortgages either had to withdraw from buying houses or delay their plans until lending criteria eased in 2013
How did the COVID-19 pandemic impact UK house prices in 2020?
A: UK house prices rose at the fastest rate in four years due to the government temporarily scrapping stamp duty land tax for most buyers
What factors were expected to cause house prices to fall again after 2020?
A: The reinstatement of stamp duty and continued economic uncertainty caused by COVID-19 and enforced lockdowns
How were low borrowing costs expected to influence the housing market during the pandemic?
A: Low interest rates were intended to counterbalance falling prices and boost the housing market
How does a decline in house buying affect the broader economy?
A: It reduces demand for new builds, furniture, and services provided by professionals like builders, plumbers, electricians, estate agents, and surveyors, potentially leading to job losses
What is “negative equity,” and how does it affect homeowners?
A: Negative equity occurs when the amount owed on a mortgage exceeds the market value of the property. Homeowners in this situation face significant financial strain, especially if they default and are forced to sell their property at a loss.
How did the Bank of England help borrowers during the financial crisis?
A: By cutting interest rates significantly, enabling many mortgage holders to stay up-to-date with payments and avoid arrears
What was a typical reaction of people to financial crises, especially regarding their personal finances?
A: Most people aimed to reduce personal debts (mortgages, loans, credit cards), build emergency funds, avoid taking on new debts, and reassess their spending priorities
What happens when a homeowner defaults on their mortgage in a negative equity situation?
A: They may lose their home through repossession and still owe money to the lender if the forced sale doesn’t cover the outstanding debt
What are the consequences of repossession on individuals?
Answer:
1. Loss of homes.
2. Negative equity impact: If property values drop, individuals may owe more than the property’s worth.
3. Credit history damage: Identifies individuals as a bad credit risk, making it harder to secure future loans or mortgages
How do rising interest rates affect borrowers?
Answer:
1. Banks and building societies increase borrowing rates, leading to higher mortgage and loan payments.
2. Borrowers face greater financial strain, particularly if they have significant debt
How do rising interest rates affect savers?
Answer:
1. Higher interest rates benefit savers as banks offer increased returns on deposits.
2. Retired individuals often benefit since they rely on savings for income
How do higher interest rates influence people’s financial behavior?
Answer:
• Encourages saving over spending, reducing overall consumer demand and prices.
• This supports the Bank of England’s goal of controlling inflation through monetary policy
What is the effect of rising interest rates on investors?
Answer:
1. Stock market prices may fall as borrowing becomes more expensive for companies.
2. Investment returns might be less attractive compared to the rising interest rates on savings