Topic 2 Round Up Flashcards
1
Q
What steps are included in creating a customer driven marketing strategy and mix
A
- segmentation
Divide your market up into customer groups
- Target marketing
What customer group you intend to serve - Positioning
What your market will offer that best serves your customers
2
Q
definition of segmentation
A
Process but which customers with so me heterogeneity can be grouped into smaller mor similar market mixes.
3
Q
What is a segment
A
A target market of consumers that enjoy similar characteristics
Who with other consumers make up the target market for a product of service
4
Q
How are consumers segmented
A
Behavioural
Pschological
Profile
5
Q
What are some key aspects of behavioural consumer market
A
Purchase usage \purchase