Topic 2 Round Up Flashcards

1
Q

What steps are included in creating a customer driven marketing strategy and mix

A
  1. segmentation

Divide your market up into customer groups

  1. Target marketing
    What customer group you intend to serve
  2. Positioning
    What your market will offer that best serves your customers
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2
Q

definition of segmentation

A

Process but which customers with so me heterogeneity can be grouped into smaller mor similar market mixes.

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3
Q

What is a segment

A

A target market of consumers that enjoy similar characteristics

Who with other consumers make up the target market for a product of service

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4
Q

How are consumers segmented

A

Behavioural
Pschological
Profile

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5
Q

What are some key aspects of behavioural consumer market

A

Purchase usage \purchase

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