Topic 11-The Marketing Mix Flashcards

1
Q

The Marketing mix

A

The marketing mix refers to all the key activities used in the marketing a firm’s products.These are often called the 4 P’s-Product,Price,Place and Promotion.The elements of the marketing mix need to complement each other.Different combinations will also be used at different stages of the product life cycle

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2
Q

Price

A

This is amount charged by a business for its product.It is influenced by the price charged by competitors,the costs of production and the amount customers are willing to pay

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3
Q

Competitor Based Pricing

A

The is where a firm sets a price similar to or just below the price charged by the competition.The price is competitive but does not have a damaging effect on the reputation of the product.However a firm does not know how a competitor will respond and it could lead to a price war which could threaten the profit margin of the firm.

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4
Q

Skimming/Creaming

A

This is where a firm sets a high price due to a lack of competition or because of the Research and Development costs.It is often used by a firm if they have a new or improved product and therefore have a short term monopoly.Prices may have to be reduced when competitors enter the market

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5
Q

Penetration pricing

A

This is when a new product is introduced and a firm wants to establish it in the market.A firm sets a low price to make it appear price competitive.As consumers build up trust in the product and consumer loyalty develops them the firm will raise the price back towards the market level.It is relevant in markets where repeat purchasing is undertaken.However, the low price may have a damaging effect on the image of the product.It should encourage sales in the short term but it might not be profitable.

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6
Q

Place

A

This is how a product is disrupted from the product to the customer.The options include directly to the customer,through a retailer or through a wholesaler

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7
Q

Promotion

A

This involves marketing activities aimed at making customers aware of products and gaining their attention.Examples of promotion include:advertising,sales,promotion,PR and sponsorship

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8
Q

Factors that affect price

A
  • Demand
  • Costs of production
  • Need to make a profit
  • Competition in the market
  • The price that the market can bear
  • Seasonality
  • Quantity of inventory in hand-surplus inventory will lead to sales
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9
Q

Demand

A

This involves the quantity that people are willing and able to buy at a series of prices.There is an inverse relationship between price and demand.A high price is likely to lead to a lower level of demand and a lower price is likely to lead to a higher level of demand

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10
Q

What should promotion do

A

Awareness-A promotion should raise awareness
Interest-A promotion should make a consumer want to find out more about the product
Desire-A promotion should create a desire for consumers to buy this product
Action-A promotion should make it clear how a consumer can buy this the product

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11
Q

Advertising

A

This involves marketing activities aimed at making customers aware of products and gaining their attention.Examples of where advertising can be done are:TV,radio and cinema.Advertising can be informative,persuasive or generic

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12
Q

Advantages of using television to advertise

A
  • Wide audience

- Target different market segments

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13
Q

Disadvantages of using television for advertising

A
  • Expensive

- Channel hopping

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14
Q

Advantages of using the internet for advertising

A
  • Worldwide audience

- Large amounts of information

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15
Q

Disadvantages of using the internet dor advertising

A

-Ignored

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16
Q

Advantages of using the cinema for advertising

A
  • Cheap
  • Impact
  • Captive audience
17
Q

Disadvantages of using cinema for advertising

A

-Limited numbers see it

18
Q

Sales promotion

A

This is a short term incentive used to encourage a customer to purchase a product.It is designed as a short term tactic to increase sales.Examples include:competitions,free gifts and special offers

19
Q

Sponorship

A

This is where the sponsor provides financial support in return for the right to be associated with an event or an individual.It should lead to the business being seen in a more positive light

20
Q

Public relations (PR)

A

The aims to establish goodwill and mutual understanding between a business and its customers.The aim is to improve the image of the businesses.Examples of trying to gain positive PR is through donating money to charity and creating links with schools

21
Q

Social media

A

This involves communicating with groups of people electronically.It involves the transfer of information and views

22
Q

Advantages of using social media for promotion

A
  • Two way communication
  • Marketing tool
  • Improve customer service
  • Competitive edge
23
Q

Disadvantages of using social media for promotion

A
  • Need resources continually to communicate 24/7’

- Unhappy customers will share bad reviews

24
Q

Legal constraints on promotion

A
  • Goods and services must be accurately described
  • Prices charged must be genuine
  • A reduced price must have been at the higher price for 28 consecutive days in the last 6 months
  • Prices must include VAT
  • The country of origin must appear on the packaging
  • Dangerous products should be clearly labelled