Topic 10 - Intangible Rewards Flashcards
What are Intangible Rewards?
Psychological, social, and contextual factors in organizations outside traditional pay and benefits that are rewarding to employees.
How do intangible rewards benefit employees and organizations?
They influence employee, team, and organizational actions by addressing non-monetary motivational factors.
Which employee needs are more directly impacted by intangible rewards, according to Maslow?
Social (relationships, belonging), Esteem (autonomy, achievement), and Self-actualization (growth, meaning).
What is the role of Maslow’s Hierarchy of Needs in understanding intangible rewards?
It serves as a guide to identify what employees find rewarding, despite limited research support for its hierarchical structure.
How do intangible rewards enhance the Total Rewards strategy?
By addressing intrinsic motivational factors that go beyond tangible rewards like pay and benefits.
____________________________ are defined as all psychological, social, and contextual factors in organizations outside the traditional pay and employee benefits categories that are rewarding to employees.
Extrinsic rewards
Intangible rewards
Monetary rewards
Valued rewards
Intangible rewards
What is the Pay as Meaning Principle?
The principle that the rewards employees receive from organizations have both economic and informational value, shaping how employees view themselves beyond monetary benefits.
How does the Pay as Meaning Principle affect employees’ perception of pay?
Employees compare their pay to others, and these comparisons influence their perception of fairness and self-worth.
What informational value does a $1,000 bonus provide to an employee, beyond its economic value?
It makes the employee feel noticed, important, and competent.
How can understanding the Pay as Meaning Principle improve a manager’s approach to rewards?
Managers can distribute both economic and intangible rewards, addressing employees’ need for recognition and validation.
Why is it important to consider both the economic and informational value of rewards in Total Rewards?
Focusing on both aspects helps managers create a more holistic rewards system that meets financial and psychological needs.
The Pay as Meaning principles states that:
The rewards employees receive from the government have informational value in addition to their economic value
The rewards that the employer will have as monetary value in addition to their economic value
The rewards employees receive from organizations have informational value in addition to their economic value
None of the above
The rewards employees receive from organizations have informational value in addition to their economic value
What is the Purpose Principle?
The Purpose Principle states that employees derive intangible rewards when the organization’s core purpose aligns with their personal values.
Why might a job as a Doctor seem more desirable than as a Debt Collector?
Because the purpose of the job aligns more closely with values such as helping others, which provide intangible rewards.
What is Person-Organization Fit?
It refers to the alignment between an employee’s values and the organization’s values, enhancing the Total Rewards experience.
How can organizations improve Person-Organization Fit?
By recruiting based on values and skills, signaling organizational values during recruitment, and socializing employees through training and rituals.
What role does a firm’s recruiting image play in Person-Organization Fit?
It signals the organization’s values, helping attract employees whose values align with the company.
How does Goldman Sachs use internships to enhance Person-Organization Fit?
Internships allow potential employees to understand the firm’s culture, high-performance expectations, and rewards, helping ensure alignment.
What is Strategy Shift in the context of the Purpose Principle?
It involves redefining organizational activities to align with values-driven purposes, creating greater returns for both employees and the organization.
Can an organization with a less noble core purpose still apply the Purpose Principle?
Yes, by shifting strategies to focus on areas of business more consistent with employee values.
What is Transformational Leadership?
A leadership style that motivates employees to transcend self-interest and connect their values to the organization’s purpose.
How do Transformational Leaders inspire employees?
Through their directions, stories, actions, and systems, creating a sense of purpose and connection to organizational goals.
What intangible rewards can Transformational Leadership provide employees?
A sense of purpose, meaning, and motivation tied to their work.
How does Howard Schultz at Starbucks exemplify Transformational Leadership?
By implementing programs that engage employees in social issues, provide development training, and offer free undergraduate education.