Top Questions Flashcards
Tell me a bit about yourself?
Well, I have always been interested in new Technologies and how they work and growing up I have always been the go to guy for fixing mums TV and Dads old Commodore 64.
I enjoyed taking apart and finding the correct information on how to repair and enhance friends and family’s electronic devices and computers and explaining how it all works.
I had started a degree in audio engineering then moved onto Multimedia focusing on web and video. After my course had finished I landed a position as a supervisor at the college I had studied at.
Not long after a had put my hand up to help out the I.T department as the college was expanding, at first just creating patch cables and data points, then assisting the National Team upgrading the I.T infrastructure on site from a new fit out to a working campus on schedule ready for new students.
Thus my career in I.T support began. I had been working for the college for around 5 years and obtained another position as a part-time I.T contractor at the same time servicing and being the sole I.T support for companies in and around Sydney and this continues and has been around 3-4 years with these 2 positions.
I have learnt to balance and prioritize tasks working with multiple companies.
That had led me to this current job advertisement that was focusing on new opportunities and an exciting place to work within a well-established company.
I certainly love what I do as my current employer encouraged me to go on holidays just recently, as I have had so many weeks owing.
Why this job, at this company?
When I look at this organization, from what I have learned of the people who work there, culturally, I see this company as a strong fit.
Further more I have always been strongly connected to facebook, and who hasn’t got a facebook account these days, looking at the statistics it grows larger every year.
Finally, from what I understand of this job, it aligns with what I enjoy doing on a daily basis and with where I want my career to be headed.
What makes you better than other candidates?
I bring a unique combinations of strengths, experiences, and knowledge that will address the challenges your organization is facing better than anyone else.
I have worked in a dual boot environment for many years at SAE knowing the Mac and windows operating system very well. I have maintained user accounts using Active Directory and help setup and support a/v conferencing for specialist clients, students and investors.
My work @ Parameter has made me the sole I.T support for regular business clients in and around Sydney, supporting all servers, computers and equipment both remotely and on-site.
Having 2 jobs I have learnt to work well in a high-pressure environment and learnt to prioritize tasks and organization.
Where do you see yourself in 5 years?
I would like to be part of my next organization for the long haul. I am looking for an opportunity where I can provide a really valuable contribution and where I can continue to learn and grow.
What kind of career path can I expect when I join this company?
Why are you leaving your current job?
I really enjoyed the people I worked with, and generally the work that I do. But I am hungry to take on more responsibility and to be in a position that leverages my abilities more fully. I am excited about this position because I know that working for your organization I will have the opportunity to use my skills with both MAC and WINDOWS and be the sole I.T support for Sydney
What is your greatest weakness?
I am someone who keeps a busy schedule and enjoys getting a lot done. But at times, its hard for me to take a step back and get perspective..
I’ve learned that I need to push myself to look around for more efficient solutions and to ensure I delegate work to others or find a more streamlined solution to be as effective as possible.
Why don’t you give me your understanding of the position, and explain how your experience lines up?
Ok, so please correct me if I am wrong, my understanding of this position is I will be based at your Sydney location with approximately 35 staff and servicing both PC and Mac operating Systems. End users will have also have a mix of both Android and iOS mobile devices that I am to service.
I will also be the sole I.T support on site in Sydney so to maintain Active Directory accounts, video conferencing and event support, printers, wireless etc in the office.
I will be reporting to the office in London.
I feel very capable of servicing the needs of this office and can travel if needed and perhaps come up with new ideas and approaches on technology services.
I would say I am a great fit with both MAC and WIN support for many years and working in an audio / video college be abreast on audio / video support.
What do you do during your free time?
Gym, running, swimming, studying, enjoying time with my son – elaborate.
Walk me through your resume
Well, after graduating from SAE Institute I was working for the same organization that I studied at, which is a creative media institute… Have you heard of them.
Well they give courses in 3D animation, audio, video and creative media
I have been the main point of contact on a 1st 2nd and 3rd level of I.T support. They currently have more than 100 staff and 800 plus students and my responsibilities included;
Application support + testing, imaging & deployment, asset management & maintenance, telephone + printer support, AV setups, server and user maintenance and general computer enquiries.
I have serviced end users with phone, email and remote support but the majority has been live on site support prioritizing tasks threw an online ticketing system.
