Tools and Techniques - Unique Flashcards

1
Q

Active Listening (3)

A

Grouped as Interpersonal and Team Skills

Techniques of active listening involve acknowledging, clarifying and confirming, understanding, and removing barriers that adversely affect comprehension.

  • Manage Project Knowledge
  • Manage Communications
  • Monitor Stakeholder Engagement
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2
Q

Develop Project Charter

A
Brainstorming
Focus groups
Interviews
Conflict management
Facilitation
Meeting management
Meetings
Expert judgement
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3
Q

Identify Stakeholders

A
Brainstorming
Questionnaires and surveys
Document analysis
Stakeholder analysis
Stakeholder mapping/representation
Meetings
Expert judgement
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4
Q

Develop Project Management Plan

A
Brainstorming
Checklists
Focus groups
Interviews
Conflict management
Facilitation
Meeting management
Meetings
Expert judgment
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5
Q

Plan Scope Management

A

Alternatives analysis
Meetings
Expert judgment

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6
Q

Collect Requirements

A
Brainstorming
Interviews
Focus groups
Questionnaires and surveys
Benchmarking
Document analysis
Voting
Multicriteria decision analysis
Affinity diagrams
Mind mapping
Nominal group technique
Observation/conversation
Facilitation
Context diagram
Prototypes
Expert judgment
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7
Q

Define Scope

A
Alternatives analysis
Multicriteria decision analysis
Facilitation
Product analysis
Expert judgment
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8
Q

Create WBS

A

Decomposition

Expert judgment

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9
Q

Plan Schedule Management

A
Communication methods
Communication models
Communication requirements analysis
Communication styles assessment
Communication technology
Cultural awareness
Political awareness
Stakeholder engagement assessment matrix
Meetings
Expert judgment
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10
Q

Define Activities

A

Decomposition
Rolling wave planning
Meetings
Expert judgment

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11
Q

Sequence Activities

A

Precedence diagramming method
Dependency determination and integration
Leads and lags
Project management information system (PMIS)

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12
Q

Estimate Activity Resources

A
Bottom-up estimating
Analogous estimating
Parametric estimating
Alternatives analysis
Project management information system (PMIS)
Meetings
Expert judgment
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13
Q

Estimate Activity Durations

A
Analogous estimating
Parametric estimating
Bottom-up estimating
Three-point estimating
Alternatives analysis
Reserve analysis
Voting
Meetings
Expert judgment
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14
Q

Develop Schedule

A
Schedule network analysis
Critical path method
Resource optimization
What-if scenario analysis
Simulation
Leads and lags
Schedule compression
Project management information system (PMIS)
Agile release planning
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15
Q

Plan Cost Management

A

Alternatives analysis
Meetings
Expert judgment

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16
Q

Estimate Costs

A
Analogous estimating
Parametric estimating
Bottom-up estimating
Three-point estimating
Alternatives analysis
Reserve analysis
Cost of quality
Project management information system (PMIS)
Voting
Expert judgment
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17
Q

Determine Budget

A
Cost aggregation
Reserve analysis
Historical information review
Funding limit reconciliation
Financing
Expert judgment
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18
Q

Plan Quality Management

A
Benchmarking
Brainstorming
Interviews
Cost-benefit analysis
Cost of quality
Multicriteria decision analysis
Flowcharts
Logical data model
Matrix diagrams
Mind mapping
Test and inspection planning
Meetings
Expert judgment
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19
Q

Plan Resource Management

A
Hierarchical charts
Responsibility assignment matrix
Text-oriented formats
Organizational theory
Meetings
Expert judgment
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20
Q

Plan Communications Management

A
Communication methods
Communication models
Communication requirements analysis
Communication styles assessment
Communication technology
Cultural awareness
Political awareness
Stakeholder engagement assessment matrix
Meetings
Expert judgment
21
Q

Plan Stakeholder Engagement

A
Assumption and constraint analysis
Benchmarking
Mind mapping
Root cause analysis
Stakeholder engagement assessment matrix
Prioritization/ranking
Meetings
Expert judgment
22
Q

Plan Risk Management

A

Stakeholder analysis
Meetings
Expert judgment

23
Q

Identify Risks

A
Brainstorming
Checklists
Interviews
Root cause analysis
SWOT analysis
Document analysis
Assumption and constraint analysis
Facilitation
Prompt lists
Meetings
Expert judgment
24
Q

Perform Qualitative Risk Analysis

A
Interviews
Risk data quality assessment
Risk probability and impact assessment
Assessment of other risk parameters
Probability and impact matrix
Hierarchical charts
Risk categorization
Facilitation
Meetings
Expert judgment
25
Q

Perform Quantitative Risk Analysis

A
Interviews
Facilitation
Representations of uncertainty
Simulation
Sensitivity analysis
Decision tree analysis
Influence diagrams
Expert judgment
26
Q

Plan Procurement Management

A
Market research
Make-or-buy analysis
Source selection analysis
Meetings
Expert judgment
27
Q

Direct and Manage Project Work

A

Meetings
Project management information system
Expert judgment

28
Q

Manage Project Knowledge

A
Knowledge management
Information management
Active listening
Expert judgment
Facilitation
Leadership
Networking
Political awareness
29
Q

Acquire Resources

A

Multicriteria decision analysis
Negotiation
Pre-assignment
Virtual teams

30
Q

Develop Team

A
Colocation
Virtual teams
Communication technology
Conflict management
Influencing
Motivation
Negotiation
Team building
Recognition and rewards
Training
Individual and team assessments
Meetings
31
Q

Manage Team

A
Conflict management
Decision making
Emotional intelligence
Influencing
Leadership
Project management information system (PMIS)
32
Q

Manage Quality

A
Checklists
Alternatives analysis
Document analysis
Process analysis
Root cause analysis
Multicriteria decision analysis
Affinity diagrams
Cause-and-effect diagrams
Flowcharts
Histograms
Matrix diagrams
Scatter diagrams
Audits
Design for X
Problem solving
Quality improvement methods
33
Q

Implement Risk Responses

A

Influencing
Project management information system (PMIS)
Expert judgment

34
Q

Manage Communications

A
Communication methods
Communication technology
Communication competence
Feedback
Nonverbal
Presentations
Project management information system (PMIS)
Project reporting
Active listening
Conflict management
Cultural awareness
Meeting management
Networking
Political awareness
Meetings
35
Q

Manage Stakeholder Engagement

A
Conflict management
Cultural awareness
Expert judgment
Feedback
Ground rules
Meetings
Negotiation
Observation/conversation
Political awareness
36
Q

Conduct Procurements

A
Advertising
Bidder conferences
Proposal evaluation
Negotiation
Expert judgment
37
Q

Monitor and Control Project Work

A
Alternatives analysis
Cost-benefit analysis
Earned value analysis
Variance analysis
Root cause analysis
Trend analysis
Voting
Meetings
Expert judgment
38
Q

Perform Integrated Change Control

A
Change control tools
Alternatives analysis
Cost-benefit analysis
Autocratic decision making
Multicriteria decision analysis
Voting
Meetings
Expert judgment
39
Q

Control Resources

A
Alternatives analysis
Cost-benefit analysis
Performance reviews
Trend analysis
Problem solving
Influencing
Negotiation
Project management information system (PMIS)
40
Q

Control Scope

A

Variance analysis

Trend analysis

41
Q

Control Schedule

A
Earned value analysis
Iteration burndown chart
Performance reviews
Variance analysis
Trend analysis
What-if scenario analysis
Critical path method
Project management information system (PMIS)
Resource optimization
Leads and lags
Schedule compression
42
Q

Control Costs

A
Earned value analysis
Expert judgment
Project management information system
Reserve analysis
To-complete performance index
Trend analysis
Variance analysis
43
Q

Control Quality

A
Checklists
Check sheets
Statistical sampling
Questionnaires and surveys
Performance reviews
Root cause analysis
Inspection
Testing/product evaluations
Cause-and-effect diagrams
Control charts
Histograms
Scatter diagrams
Meetings
44
Q

Validate Scope

A

Inspection

Voting

45
Q

Monitor Communications

A
Stakeholder engagement assessment matrix
Observation/conversation
Project management information system (PMIS)
Meetings
Expert judgment
46
Q

Monitor Stakeholder Engagement

A
Alternatives analysis
Root cause analysis
Stakeholder analysis
Multicriteria decision analysis
Voting
Stakeholder engagement assessment matrix
Feedback
Presentations
Active listening
Cultural awareness
Leadership
Networking
Political awareness
Meetings
47
Q

Monitor Risks

A

Audits
Technical performance analysis
Reserve analysis
Meetings

48
Q

Control Procurements

A
Claims administration
Performance reviews
Earned value analysis
Trend analysis
Inspection
Audits
Expert judgment
49
Q

Close Project or Phase

A
Variance analysis
Document analysis
Trend analysis
Regression analysis
Meetings
Expert judgment