Tools and Techniques - Unique Flashcards
Active Listening (3)
Grouped as Interpersonal and Team Skills
Techniques of active listening involve acknowledging, clarifying and confirming, understanding, and removing barriers that adversely affect comprehension.
- Manage Project Knowledge
- Manage Communications
- Monitor Stakeholder Engagement
Develop Project Charter
Brainstorming Focus groups Interviews Conflict management Facilitation Meeting management Meetings Expert judgement
Identify Stakeholders
Brainstorming Questionnaires and surveys Document analysis Stakeholder analysis Stakeholder mapping/representation Meetings Expert judgement
Develop Project Management Plan
Brainstorming Checklists Focus groups Interviews Conflict management Facilitation Meeting management Meetings Expert judgment
Plan Scope Management
Alternatives analysis
Meetings
Expert judgment
Collect Requirements
Brainstorming Interviews Focus groups Questionnaires and surveys Benchmarking Document analysis Voting Multicriteria decision analysis Affinity diagrams Mind mapping Nominal group technique Observation/conversation Facilitation Context diagram Prototypes Expert judgment
Define Scope
Alternatives analysis Multicriteria decision analysis Facilitation Product analysis Expert judgment
Create WBS
Decomposition
Expert judgment
Plan Schedule Management
Communication methods Communication models Communication requirements analysis Communication styles assessment Communication technology Cultural awareness Political awareness Stakeholder engagement assessment matrix Meetings Expert judgment
Define Activities
Decomposition
Rolling wave planning
Meetings
Expert judgment
Sequence Activities
Precedence diagramming method
Dependency determination and integration
Leads and lags
Project management information system (PMIS)
Estimate Activity Resources
Bottom-up estimating Analogous estimating Parametric estimating Alternatives analysis Project management information system (PMIS) Meetings Expert judgment
Estimate Activity Durations
Analogous estimating Parametric estimating Bottom-up estimating Three-point estimating Alternatives analysis Reserve analysis Voting Meetings Expert judgment
Develop Schedule
Schedule network analysis Critical path method Resource optimization What-if scenario analysis Simulation Leads and lags Schedule compression Project management information system (PMIS) Agile release planning
Plan Cost Management
Alternatives analysis
Meetings
Expert judgment
Estimate Costs
Analogous estimating Parametric estimating Bottom-up estimating Three-point estimating Alternatives analysis Reserve analysis Cost of quality Project management information system (PMIS) Voting Expert judgment
Determine Budget
Cost aggregation Reserve analysis Historical information review Funding limit reconciliation Financing Expert judgment
Plan Quality Management
Benchmarking Brainstorming Interviews Cost-benefit analysis Cost of quality Multicriteria decision analysis Flowcharts Logical data model Matrix diagrams Mind mapping Test and inspection planning Meetings Expert judgment
Plan Resource Management
Hierarchical charts Responsibility assignment matrix Text-oriented formats Organizational theory Meetings Expert judgment
Plan Communications Management
Communication methods Communication models Communication requirements analysis Communication styles assessment Communication technology Cultural awareness Political awareness Stakeholder engagement assessment matrix Meetings Expert judgment
Plan Stakeholder Engagement
Assumption and constraint analysis Benchmarking Mind mapping Root cause analysis Stakeholder engagement assessment matrix Prioritization/ranking Meetings Expert judgment
Plan Risk Management
Stakeholder analysis
Meetings
Expert judgment
Identify Risks
Brainstorming Checklists Interviews Root cause analysis SWOT analysis Document analysis Assumption and constraint analysis Facilitation Prompt lists Meetings Expert judgment
Perform Qualitative Risk Analysis
Interviews Risk data quality assessment Risk probability and impact assessment Assessment of other risk parameters Probability and impact matrix Hierarchical charts Risk categorization Facilitation Meetings Expert judgment
Perform Quantitative Risk Analysis
Interviews Facilitation Representations of uncertainty Simulation Sensitivity analysis Decision tree analysis Influence diagrams Expert judgment
Plan Procurement Management
Market research Make-or-buy analysis Source selection analysis Meetings Expert judgment
Direct and Manage Project Work
Meetings
Project management information system
Expert judgment
Manage Project Knowledge
Knowledge management Information management Active listening Expert judgment Facilitation Leadership Networking Political awareness
Acquire Resources
Multicriteria decision analysis
Negotiation
Pre-assignment
Virtual teams
Develop Team
Colocation Virtual teams Communication technology Conflict management Influencing Motivation Negotiation Team building Recognition and rewards Training Individual and team assessments Meetings
Manage Team
Conflict management Decision making Emotional intelligence Influencing Leadership Project management information system (PMIS)
Manage Quality
Checklists Alternatives analysis Document analysis Process analysis Root cause analysis Multicriteria decision analysis Affinity diagrams Cause-and-effect diagrams Flowcharts Histograms Matrix diagrams Scatter diagrams Audits Design for X Problem solving Quality improvement methods
Implement Risk Responses
Influencing
Project management information system (PMIS)
Expert judgment
Manage Communications
Communication methods Communication technology Communication competence Feedback Nonverbal Presentations Project management information system (PMIS) Project reporting Active listening Conflict management Cultural awareness Meeting management Networking Political awareness Meetings
Manage Stakeholder Engagement
Conflict management Cultural awareness Expert judgment Feedback Ground rules Meetings Negotiation Observation/conversation Political awareness
Conduct Procurements
Advertising Bidder conferences Proposal evaluation Negotiation Expert judgment
Monitor and Control Project Work
Alternatives analysis Cost-benefit analysis Earned value analysis Variance analysis Root cause analysis Trend analysis Voting Meetings Expert judgment
Perform Integrated Change Control
Change control tools Alternatives analysis Cost-benefit analysis Autocratic decision making Multicriteria decision analysis Voting Meetings Expert judgment
Control Resources
Alternatives analysis Cost-benefit analysis Performance reviews Trend analysis Problem solving Influencing Negotiation Project management information system (PMIS)
Control Scope
Variance analysis
Trend analysis
Control Schedule
Earned value analysis Iteration burndown chart Performance reviews Variance analysis Trend analysis What-if scenario analysis Critical path method Project management information system (PMIS) Resource optimization Leads and lags Schedule compression
Control Costs
Earned value analysis Expert judgment Project management information system Reserve analysis To-complete performance index Trend analysis Variance analysis
Control Quality
Checklists Check sheets Statistical sampling Questionnaires and surveys Performance reviews Root cause analysis Inspection Testing/product evaluations Cause-and-effect diagrams Control charts Histograms Scatter diagrams Meetings
Validate Scope
Inspection
Voting
Monitor Communications
Stakeholder engagement assessment matrix Observation/conversation Project management information system (PMIS) Meetings Expert judgment
Monitor Stakeholder Engagement
Alternatives analysis Root cause analysis Stakeholder analysis Multicriteria decision analysis Voting Stakeholder engagement assessment matrix Feedback Presentations Active listening Cultural awareness Leadership Networking Political awareness Meetings
Monitor Risks
Audits
Technical performance analysis
Reserve analysis
Meetings
Control Procurements
Claims administration Performance reviews Earned value analysis Trend analysis Inspection Audits Expert judgment
Close Project or Phase
Variance analysis Document analysis Trend analysis Regression analysis Meetings Expert judgment
