Tools Flashcards

1
Q

What are internal threats?

A

Constraints within a firm’s own control

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2
Q

What are examples of internal constraints?

A

finance
people
marketing
production

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3
Q

Go over each of the SWOT factors.

A

Strengths - things the business does well/better than competitors
Weaknesses - things that the organisation does not do so well
Opportunities - external factors that provide prospects for success
Threats - external factors that hold back the business

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4
Q

Advantages of using SWOT

A
  • useful and visual
  • broad range of applications
  • helps managers to understand market position
  • helps to reflect
  • examination of strategic opportunities
  • facilitates strategic thinking
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5
Q

Disadvantages of using SWOT

A
  • static, only a snapshot, can be quickly outdated
  • requires honesty
  • may be errors/biases/omissions
  • does not guarantee a strategy’s success
  • needs to be used with others
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6
Q

What is a SWOT analysis?

A

a bus management tool that provides a framework for strategic analysis and decision making

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7
Q

What is the Ansoff matrix?

A

a strategic decision-making tool used to devise product and market growth strategies for an organisation

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8
Q

What is market penetration?

A

developing existing markets with existing products.
increase sales revenue and market share.

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9
Q

What are features/advantages of market penetration?

A
  • relatively low risk
  • strategies to increase usage rate of existing customers
  • little need for investment expenditure/market research
  • to gain market dominance in growing markets or reduce competition in mature markets
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10
Q

What is market development?

A

selling existing products in new markets

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11
Q

What are features of market development?

A

relies on a greater distribution network to go to different places
riskier - might not succeed
may be expensive, especially if overseas

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12
Q

What is product development?

A

introducing new products to existing customers

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13
Q

What are features of product development?

A

product differentation
remain/improve competitiveness
riskier - can be expensive
products developed to replace others
marketed at current customers

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14
Q

What is diversification?

A

organisations moving into new markets with new products

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15
Q

Is diversification risky?

A

It is high-risk since they company does not have experience/expertise in the market, rivals may have already established themselves with brand recognition and customer loyalty

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16
Q

What are the two types of diversification?

A

related and unrelated

17
Q

What is related/unrelated diversification?

A

related- orgs. operate within the same industry
unrelated- orgs. enter new industries

18
Q

What is unrelated diversification?

A

orgs enter new industries

19
Q

Summary of market penetration - brief

A

low risk
familiar markets
changing marketing mix
competitors retaliate

20
Q

Summary of product development - brief

A

medium risk
product extension
acquisition
brand extension

21
Q

Summary of market development - brief

A

medium risk
familiar product
new supply chains
changing marketing mix
unknown markets

22
Q

Summary of diversification - brief

A

high risk
spread risks
new products
new markets
high reward prospect
loss of focus on core

23
Q

What are some limitations of the Ansoff matrix?

A

only considers 2 dimensions of growth
doesn’t quantify risks/rewards
still requires further research and analysis

24
Q

What are sociocultural factors? (STEEPLE)

A

all sociocultural characteristics of a region
demographics, lifestyle, beliefs, values
affects what people choose to buy

25
Q

What are technological factors? (STEEPLE)

A

new technologies changes how a business operates and the products it makes
technological development
includes infrastructure

26
Q

What are economic factors? (STEEPLE)

A

changes in economic conditions, GDP
cycles of GDP - business cycle
income increase/decrease changes what people want to buy

27
Q

What are environmental factors? (STEEPLE)

A

natural disasters or conditions may affect products
businesses that rely on natural resources
climate change
increased protection of nature may be harmful to businesses

28
Q

What are political factors? (STEEPLE)

A

may change laws
unstable government
Green parties

29
Q

What are legal factors? (STEEPLE)

A

multinational companies - home country and host country laws
complying with laws

30
Q

What are ethical factors? (STEEPLE)

A

conflict between growth/profit and social/environmental responsibilities