Tm 445 Quiz 2 Flashcards

0
Q

Retention or flow through is the percentage or formula that identifies how expenses and profits are expected to change with the given changes in expenses

A

False- changes in revenue

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1
Q

In room televisions are examples of

A

CapX inventory items

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2
Q

The p&l statement is prepared during the night audit and collects and reports actual revenue information if the precious day

A

False- the daily revenue report is prepared during night audit

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3
Q

A man hour is defined as

A

The number if hours one employee works in performing his or her job responsibilities

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4
Q

Labor productivity is measured how

A

By using man hours per room sold rooms cleaned per shift and or man hours per customer

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5
Q

Wage cost percentage compares the wage cost in dollars to corresponding profit in dollars

A

False-wage cost percentage compares the wage cost in dollars to the corresponding REVEnUe

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6
Q

What is a shoulder night?

A

A shoulder night is the number of group rooms sold per night before the peak night(front side) or after the peak night (back side).

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7
Q

What is slippage?

A

Slippage is the difference between expected or blocked group rooms for each night in a group room block and the actual number of rooms sold for each night in a group room block.

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8
Q

What is booking pace?

A

Booking pace is the current rate at which reservations are being received for a specific DOA.

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9
Q

What system is DOA the focus point?

A

DOA is the focus point of yield management systems.

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10
Q

What is a pick-up?

A

A pick up is the number if actual room reservations made by day for a group room block compared to the number of group rooms blocked for that night. It also included the pace at which actual reservations are being made for a specific day and the percentage of actual room reservations made compared to the group room block for the day.

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11
Q

What is bench rate?

A

Bench rate is the base room rate that a hotel wants to achieve and sell to the public.

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12
Q

Zero based budgeting is a bottom up budgeting approach

A

True

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13
Q

Goal based budgeting is a bottom up budgeting approach-false

A

False

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14
Q

Pp&e is NOT the acronym for property profit and expenses

A

Pp&e stands for property plant and equipment

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15
Q

Budget is the formal business and financial plan for a business for one year

A

True

16
Q

Excel functions as a simple database, allowing easy manipulation of data to include search and sort etc

A

True

17
Q

The small black square at the lower right corner of a cell that can be used to drag and copy is known as the fill handle

A

True

18
Q

Don’t alignment and number are excel tools

A

True

19
Q

Fx indicates the function took in excel

A

Fx not fs means function

20
Q

What are functions?

A

Functions are predefined formulas that perform calculations by using specific values, called arguments, in a particular order or structure

21
Q

What does AND do?

A

AND returns TRUE if all arguments are TRUE; returns FALSE if one or more argument is false

22
Q

What does COUNTIF do?

A

Counts the number of cells within a range that meets the given criteria

23
Q

What does IF do?

A

IF returns one value if a condition you specify evaluates to true and another value if it evaluates to FALSe

24
Q

what is SUMIF?

A

SumIF adds the cells specified by a given criteria

25
Q

What is a MEDIAN?

A

MEDIAN is the number in the middle if a set of numbers

26
Q

What is MODE?

A

MODE is the most frequent number used

27
Q

What is a document on excel called?

A

A document in excel is known as a workbook

28
Q

Budget is the formal business and financial plan for a business for one year.

A

True