TICO Module 3 Flashcards
Tax clarification?
The intent of these two practices is to ensure all facts are given to the clients so they can make an informed purchase.
Truthfully advertised travel services and full disclosure when conducting activities related to making a sale.
Define “disclosure”?
In business, “disclosure” means giving complete information about any matter that the other party should know in deciding to buy or contract.
What must a written representation contain?
A written representation must contain the registrant’s business name, address, and registration number.
What is an example of a time and space limitation in terms of advertising?
A billboard or bus board or made through any other medium with similar time or space limitations is not required to include a registrant’s business name, address, and registration number.
How must the price be represented?
It must be displayed legibly and must reflect the total cost of the product.
______________ must also include any conditions that affect or limit the price offered, regardless of the time or space limitations of the medium used.
Representations must include any conditions- such as seasonality or product variations- that affect the advertised price.
Travel agents must inform clients if they charge a ___________ ___ or _______ charge
Travel agents must inform clients if they charge a counselling fee or service charge.
Travel agents must inform clients whether or not their _______ _______ are refundable, and must _______ ___ ___________ that apply to any refunds.
Travel agents must inform clients whether or not their service charges are refundable, and must describe the conditions that apply to any refunds.
Travel agents should also ______ clients that entry to another country may be _______ even if the required information and documentation are complete.
Travel agents should also advise clients that entry to another country may be refused even if the required information and documentation are complete.
Travel agents must inform their clients of the travel documents required for each person, for example:
Visas, passports, proof of insurance, proof of vaccination, international drivers license, a letter from a second parent if a parent is travelling alone with a child.
Travel agents must advise their clients about the availability of ____ ____________ insurance and out-of-province ______ _________.
Travel agents must advice their clients about the availability of trip cancellation insurance and out-of-province health insurance.
As with written representations, travel agents must adhere to truth in advertising by…
Disclosing the total cost, and accurately describing what is included.
Travel agents must inform their clients of what may occur if they canceled a trip, this includes…
Cancellation fees and change penalties.
Frequent power outages, appropriate clothing, and national or religious holidays are all examples of what?
Things your travel agent should inform you about.
In the case of false advertising, the Registrar has the power to demand…
A. It be immediately stopped
B. For the ad to be retracted, or that the registrant publish a correction (equally prominent to the original publication)
C. Both A & B
