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TICKETS Flashcards

1
Q

AM Peak

A

Westbound weekday trains and/or their connections arriving at Western Terminals between 6am - 10am, unless otherwise provided

Goes into the city from 6am - 10am

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2
Q

PM Peak

A

Eastbound weekday trains and/or their connections departing from Western terminals between 4pm - 8pm, unless otherwise provided

Leaves city from 4pm - 8pm

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3
Q

Peak tickets are weekdays only

A
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4
Q

How many Cash Reports can you have simultaneously?

A

2

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5
Q

12 branches of the LIRR

A

Grand Central
West Hempstead
Oyster Bay
Long Beach
Far Rockaway
Central Branch
Hempstead
Atlantic
Mainline
Montauk
Port Washington
Port Jefferson

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6
Q

5 Western Terminals

A

Grand Central Madison
Penn Station
Atlantic Terminal
Hunterspoint Avenue
Long Island City

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7
Q

What branch makes NO PASSENGER STOPS?

A

Central Branch makes NO PASSENGER STOPS

Central Branch connects
Mainline Branch to Montauk Branch

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8
Q

City Tickets are cheaper

A
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9
Q

You cannot sell city tickets on the train except for

A

. Seniors
. Those with Medicare
. Disabled

(SMD)

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10
Q

In what increments are we allowed to transfer stock?

(emergency stock)

A

Increments of 5, in consecutive order

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11
Q

What is the absolute minimum amount of pieces of rolled stock an employee must have before working their first train?

A

10

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12
Q

Hours of Service ends when you are RELIEVED (not Released)

A
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13
Q

What is a General Lift

A

All transportation

lifted,
serviced,
scanned,
inspected,
or examined

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14
Q

When will a General Lift be performed?

A

On all trains leaving initial terminals

AND

On Eastbound Trains after Jamaica for all trains stopping there

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15
Q

What is Intermediate Lift?

A

Transportation lifted, serviced, scanned, inspected, or examined for customers boarding at stations at which a General Lift is not made

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16
Q

For AM Peak, seniors DONT get a discount

but they get the discount during PM Peak

____________________________________

During morning AM rush, seniors still must pay regular for morning rush. Its just that seniors don’t have to pay the in-train penalty charge for buying a ticket on the train.

A
17
Q

Intermediate travel (zones 4-14) is ALWAYS Peak (even on weekends & weekdays).

A
18
Q

Fare Card 1

Seniors pay the BLACK price only on AM Peak

Seniors pay the cheap RED price on ANY OTHER TIME

A
19
Q

Fare Card 1A (Peak) is for stations without ticket machines

Fare Card 2A (Off-Peak) is for stations without ticket machines

these are the station prices

A
20
Q

Weekends (Saturdays & Sundays) is
OFF-PEAK

but still, Intermediate Travel (zones 4-14) remains PEAK

A
21
Q

ONLY STEP UP SENIORS ON A
MORNING AM PEAK TRAIN

to step up Seniors on an AM PEAK, use only the Red color on Fare Card 4

A
22
Q

DONT STEP UP SENIORS ON PM

Instead, charge them the Red color price on Fare card 1 or 2 or 7

A
23
Q

Fare Card 4 is for (AM & PM Peak) Rush Hour Step Ups

A

For passengers who have an off-peak ticket and they’re on a peak train. They need to pay the difference

24
Q

Fare Card 7 is used to apply value when a customer on-board presents you with a cheaper incorrect tickets.

They’ll pay the difference and round it up.

They already have a ticket, so no on-train penalty for them

DONT ROUND UP SENIORS

A
25
Q

Monthly Tickets will be honored on any train, Peak or Off-Peak

A
26
Q

During OFF-PEAK

Don’t step up tickets!!

A
27
Q

PEAK Step-Up for Ten Trips =

Fare Card 6

A
28
Q

How long is a monthly commutation ticket valid for?

A

Only for the calendar month shown on the face of the ticket

29
Q

What is the policy regarding using the previous months monthly on the 1st business day of the month?

A

1 courtesy ride up to 10 AM on the first business day of the month

30
Q

How do you service a commutation ticket for the previous month on the first business day of the new month?

A

Punch two holes in the letter “g” in the word Long Island Rail Road

31
Q

Customers who forget their commutation ticket are charged full on-board fare and then may get a refund at the ticket window

True or false ?

A

FALSE

(they’ll get charged full-fare, but they aint getting a refund at the ticket window)

32
Q

Are monthly tickets transferable?

A

No

33
Q

When do monthly tickets for the following month go on sale?

A

The 20th of the month prior to becoming valid

34
Q

A student monthly is valid to and from school only

and can only be purchased from a Ticket Clerk

A
35
Q

How long are Weekly tickets valid for?

A

Valid at Midnight on Saturday through the following Friday & may be accepted on trains until 4 AM following its expiration

36
Q

When do Weekly tickets go on sale?

A

The Wednesday before the Saturday they become valid

37
Q

How long are One Way tickets valid for?

A

60 days from the date of sale

38
Q

How is a cancellation made in error corrected?

A
  • circle the error on the back & face on the ticket
  • on the back of the ticket, note the date, train number, badge number, & initials
39
Q

Name the type of tickets that you cannot place a per-ride value?

And how will these tickets be extended?

A

Monthly, Weekly, OFF PEAK 10 Trip

Extension end zone to end zone

L (4 decks)

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