TICKETS Flashcards
AM Peak
Westbound weekday trains and/or their connections arriving at Western Terminals between 6am - 10am, unless otherwise provided
Goes into the city from 6am - 10am
PM Peak
Eastbound weekday trains and/or their connections departing from Western terminals between 4pm - 8pm, unless otherwise provided
Leaves city from 4pm - 8pm
Peak tickets are weekdays only
How many Cash Reports can you have simultaneously?
2
12 branches of the LIRR
Grand Central
West Hempstead
Oyster Bay
Long Beach
Far Rockaway
Central Branch
Hempstead
Atlantic
Mainline
Montauk
Port Washington
Port Jefferson
5 Western Terminals
Grand Central Madison
Penn Station
Atlantic Terminal
Hunterspoint Avenue
Long Island City
What branch makes NO PASSENGER STOPS?
Central Branch makes NO PASSENGER STOPS
Central Branch connects
Mainline Branch to Montauk Branch
City Tickets are cheaper
You cannot sell city tickets on the train except for
. Seniors
. Those with Medicare
. Disabled
(SMD)
In what increments are we allowed to transfer stock?
(emergency stock)
Increments of 5, in consecutive order
What is the absolute minimum amount of pieces of rolled stock an employee must have before working their first train?
10
Hours of Service ends when you are RELIEVED (not Released)
What is a General Lift
All transportation
lifted,
serviced,
scanned,
inspected,
or examined
When will a General Lift be performed?
On all trains leaving initial terminals
AND
On Eastbound Trains after Jamaica for all trains stopping there
What is Intermediate Lift?
Transportation lifted, serviced, scanned, inspected, or examined for customers boarding at stations at which a General Lift is not made
For AM Peak, seniors DONT get a discount
but they get the discount during PM Peak
____________________________________
During morning AM rush, seniors still must pay regular for morning rush. Its just that seniors don’t have to pay the in-train penalty charge for buying a ticket on the train.
Intermediate travel (zones 4-14) is ALWAYS Peak (even on weekends & weekdays).
Fare Card 1
Seniors pay the BLACK price only on AM Peak
Seniors pay the cheap RED price on ANY OTHER TIME
Fare Card 1A (Peak) is for stations without ticket machines
Fare Card 2A (Off-Peak) is for stations without ticket machines
these are the station prices
Weekends (Saturdays & Sundays) is
OFF-PEAK
but still, Intermediate Travel (zones 4-14) remains PEAK
ONLY STEP UP SENIORS ON A
MORNING AM PEAK TRAIN
to step up Seniors on an AM PEAK, use only the Red color on Fare Card 4
DONT STEP UP SENIORS ON PM
Instead, charge them the Red color price on Fare card 1 or 2 or 7
Fare Card 4 is for (AM & PM Peak) Rush Hour Step Ups
For passengers who have an off-peak ticket and they’re on a peak train. They need to pay the difference
Fare Card 7 is used to apply value when a customer on-board presents you with a cheaper incorrect tickets.
They’ll pay the difference and round it up.
They already have a ticket, so no on-train penalty for them
DONT ROUND UP SENIORS
Monthly Tickets will be honored on any train, Peak or Off-Peak
During OFF-PEAK
Don’t step up tickets!!
PEAK Step-Up for Ten Trips =
Fare Card 6
How long is a monthly commutation ticket valid for?
Only for the calendar month shown on the face of the ticket
What is the policy regarding using the previous months monthly on the 1st business day of the month?
1 courtesy ride up to 10 AM on the first business day of the month
How do you service a commutation ticket for the previous month on the first business day of the new month?
Punch two holes in the letter “g” in the word Long Island Rail Road
Customers who forget their commutation ticket are charged full on-board fare and then may get a refund at the ticket window
True or false ?
FALSE
(they’ll get charged full-fare, but they aint getting a refund at the ticket window)
Are monthly tickets transferable?
No
When do monthly tickets for the following month go on sale?
The 20th of the month prior to becoming valid
A student monthly is valid to and from school only
and can only be purchased from a Ticket Clerk
How long are Weekly tickets valid for?
Valid at Midnight on Saturday through the following Friday & may be accepted on trains until 4 AM following its expiration
When do Weekly tickets go on sale?
The Wednesday before the Saturday they become valid
How long are One Way tickets valid for?
60 days from the date of sale
How is a cancellation made in error corrected?
- circle the error on the back & face on the ticket
- on the back of the ticket, note the date, train number, badge number, & initials
Name the type of tickets that you cannot place a per-ride value?
And how will these tickets be extended?
Monthly, Weekly, OFF PEAK 10 Trip
Extension end zone to end zone
