Things you need to know Flashcards
The 5 core emotional skills of a 51% at broken spanish?
Optimistic warmth, intelligence, work ethic, empathy, self-awareness and integrity.
Who are the 5 stakeholders in broken Spanish?
Employees, guest, community, supplier, investors.
What is the address, phone number and website for broken spanish?
1050 s flower at suite 102 Los Angeles ca, 90057
213-749-1460
Www.brokenspanish.com
Who is the head chef?
Ray Garcia
Who is chef de cuisine?
Getter Atienza
Who is the pastry chef?
Luis Ayella
Who is Jacob?
Owner/partner of broken spanish
Who is Brian
Assistant GM
Who is Danielle?
General Manager
John
Corporate Liason
Who is mike?
Bar Director
What is a la minute?
A manner of doing things at the last minute.
What is Achiote?
Shrub known for annato seeds that when ground and mixed with spices, lime juice or vinegar to make Achiote paste used to color and marinade meats.
What is Adobado?
The immersion of raw food in a stock or sauce.
What is Aguamiel?
Sap of the Mexican maguey cactus.
What is Ahogada?
The dish is drowned in sauce also called wet.
What is Al Carbon?
Barbecued over wood or charcoal.
Al Pastor
Spit grilled meat similar to shawarma but instead of lamb, pork is used.
What is Anaheim pepper?
Mild variety of the New Mexico chile pepper.
What is Anacho Chili?
Broad Dried chile 3-4 inches long with deep reddish dark brown color.
What is Asado?
Broiled
What is Atole?
Hot masa based corn beverage with cinnamon and vanilla traditionally served at Christmas with tamale.
What is Barbacoa?
Caribbean/Spanish form of BBQ that can take place over an open fire or a hole in the ground covered in maguey leaves.
What is Barley?
An annual cereal grain 4th largest produced cereal crop in the world.
What does it mean to blanch?
Plunge food into salted boiling water very briefly followed another plunge into ice water to stop the cooking process.
What is Bolillo?
Cruncy rolls used to stuff torts.
What is a Bolsa?
A bag.
What is calamansi?
A bitter lime from the Philippines.
What is Carnitas?
Little Meats
The 7 attributes of broken Spanish
Warmth, sincerity, support, respect, accountability, humility, family.
What is the concept of Broken Spanish?
It is chef ray Garcia’s vision to bring authentic Mexican recipes, fresh farm to table ingredients, and bold refined flavors with an LA vibe. Essentially we want to think of Los Angeles a region of Mexico.
Who is Lewis Chan?
Head chef at BS tacoria.
What are the hours of broken Spanish?
5:30-11:00
What is Masienda?
They are purveyors of Mexican landrace corn (maize). They import a non GMO maize that celebrates provenance, flavor, color and culinary application.
What are 5 rules of hospitality?
The guest is always right. Always maintain eye contact with guest. It's fun to have a cocktail at the bar before dinner. 3 words...make it happen. First timers are tomorrow's regulars.
What are 5 rules of ordering?
Always write orders down on your notepad.
Any item ordered twice or more should be grouped together, unless there are specific modifications.
Be sure to verify the guests order- never assume always ask.
Make sure to remove menus after taking orders.
Always review orders before sending, always.
Name five things that can help end an experience on a positive.
Once you have served the final course, prepare the check so that it is ready upon request.
When presenting the check make eye contact and thank them.
If the table does not have an identifiable host,lace the check in a neutral spot.
Always use a serving tray to serve coffee, cup p,ace to the right of guest with handle pointing 4 o’clock (8 o’clock for lefties)
If the party lingers after paying , keep alert offering coffee and water refills.
What is the information you should know about VIP’s?
Names, favorite drink, favorite table, favorite menu items, what they ordered on their last visit, and any miscellaneous preferences.
What are the two landrace a maize used at broken Spanish?
Conico- blue in color
Bolita- white
Give an example of an opening spiel to guests.
Good evening, welcome to Broken Spanish. may I offer you a cocktail or glass of wine to begin? In the meantime, feel free to look over the menu and let me know if there are any questions, I’d also be more than happy to make recommendations.
Give the Menu Spiel.
Our menu is based on classic home style Mexican cuisine and we focus on using the best quality ingredients possible. Our dishes lend themselves to sharing and many guest find that ordering a variety of items for the table is a good approach.
Delivering the check spiel.
Mr. Smith here is your check, please take your time.
Returning the credit card spiel.
Thank you, mr. Smith. I hope that everyone enjoys the rest of their evening and thank you for joining us.
Name 5 things you need to do when greeting guest at the table?
Greet the party within 1 minute of being seated.
Take orders from women first, note the seat numbers.
Your manner should be sincere and welcoming.
Think pleasant as you approach the table.
Be aware of visual and verbal cues. Be astute.
Name two things that you must do when serving a beverage.
Only serve water upon request.
Never go to more than one table with a tray of drinks. Do not group tables together.
Drinks are to be served from the right to the right of the guest.
5 rules on how to serve food.
Make sure the plate edges are clean.
Avoid reaching in or placing your elbow in front of a guest
Serve women first then complete the table going around clockwise.
Pick up plates so that they can be served in the proper order.
When picking up order make sure all dishes are garnished properly and check the plate for appearance.
5 things to do when clearing a table.
Clear finished plate when available.
Share plates and silverware must be changed between each course.
Never touch a glass within an inch of the rim.
Never pick up a fork by the tines.
Carry plates directly to the kitchen. Scrape, segregate, and stack dinnerware.
Name 5 broken Spanish dining standards.
Guest will be approached and greeted within 2 minutes of being seated.
Food is served at the proper temperature hot when hot, cold when cold.
Drink order will be taken within 3 minutes of guests arrival, unless requested otherwise.
Set water glasses down first, then pour.
Food order will be taken 5 minutes of guest being seated.
What are the 6 different Tea’s we carry?
Meyer Lemon Iced Tea- lemon,honey, citrus notes
Aztec Spice - hot tea pu-erh tea chili flakes, cocoa, cinnamon notes
Tridosha Tea -hot tea ginseng, liquorish, mint, fennel notes
Houjicha tea - hot tea green tea dark in color light body, earthy, smokey
Egyptian chamomile- hot tea apple aroma, sweet, lots of color
Yerba Mate - hot tea from Argentina light bitterness, sage, dry herbs
What does botanas mean?
Snacks
What does entradas mean?
Appetizer
What does Platos Pricipales Mean?
Entrees
What is cayenne?
Pepper typically ground and made into spice
What is Ceviche or seviche?
An appetizer consisting of raw fish marinated in citrus. The acidity from the lemon and lime cook the fish and causes it to get firm and turn opaque. Only the freshest fish can be used for these.
What is chicharrones?
A dish generally made of fried pork rinds.
What is cueritos?
The same as pork rinds but are soft, chewy, and usually pickled.
What is Chile Meco?
Chipotle pepper. Smoked dried jalapeño.
What is chile torreado?
Typically, it is a raw jalapeño or Serrano chili gently pressed and rolled in between the palms of your hands. This releases the seeds and softens the veins from the inside of the chile to intensify the heat. Chiles toreados are eaten in alternating bites with a main meal.
What does Chivo mean?
Goat.
What does coctel mean?
Spanish for cocktail, poached or marinated seafood in a marinated cocktail sauce.
What is a comal?
Smooth flat griddle typically used to cook tortillas.
What is coriander?
A spice that is the edible seed of a coriander plant.
What is Cotija cheese?
A hard cows milk cheese that originated from Mexico. It’s named after the town cojita, michoacan.
What are e two versions of Cotija cheese?
El Cotija de Montana or grain cheese is dry and firm with salty mild flavor.
Tajo cheese is moister, fattier, and less salty.
What are Doritos (duros)?
They are a popular Mexican Snack food made of puffed wheat, often flavored with chilli and lime.
What is escabeche?
Pickling mixture. See pickling.
What is an espelette pepper?
A variety of pepper which is being cultivated in the French commune of espelette. The plant is originally from Mexico, and introduced in the 16th century.
What is fennel?
It s a bulbous base treated like a vegetable. Both base and stem can be eaten. Flavor is sweeter and delicate.
What is Fleur de Sal?
Sea salt