Therapeutic Communication Flashcards
1
Q
CNO practice standards for therapeutic nurse-client relationships
A
- trust
- respect
- professional intimacy
- empathy
- power
2
Q
4 Standard statements
A
Therapeutic communication
Client centred care
Maintaining boundaries
Protecting Client from Abuse
3
Q
Communication
A
7% words
38% vocal cues
55% non-verbal body cues