therapeutic communication

Question 1

factors involved in therapeutic communication

Answer 1

values, attitude, beliefs
culture and religion
social status
gender
age and development
environment

Question 2

types of nonverbal communication

Answer 2

proxemics
parlinguistics
body position
kinesics
active listening
touch

Question 3

Vocal cues including pitch, rhythm, pace, inflection and intonation giving emotion behind the words.

Answer 3

parlinguistics

Question 4

can be closed, with crossed legs, arms or both, indicating that the person may feel threatened or not open to communication

Answer 4

body position

Question 5

Nonverbal communication involving muscle or body movements such as fleeting eye contact, facial expression, head nodding, and smiling

Answer 5

kinesics

Question 6

The primary means of effectively responding to a patient’s communication. Attending behaviors involve eye contact, posture, verbal and nonverbal cues.

Answer 6

active listening

Question 7

Physical contact can be very comforting to small children or frail older adults but can be threatening and provoking to others.

Answer 7

touch

Question 8

The amount of physical space and distance needed for comfort in conversation between sender and receiver

Answer 8

proxemics

Question 9

therapeutic communication basics

Answer 9

focus on client needs
promoting healing and change
encourages exploration of feelings
fosters understanding of behavioral motivation
nonjudgemental
discourages defensiveness
promoting trust

Question 10

SOLAR acronym for active listening

Answer 10

site squarely facing the client
observe an open posture
lean forward toward the client
establish eye contact
relax