Therapeutic communication Flashcards

1
Q

“yes, I follow what you said”

A

accepting

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2
Q

“is there something you would like to talk about?”

A

broad opening

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3
Q

“tell me whether my understanding of it agrees with yours”

A

consensual validation

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4
Q

“Have you had similar experiences?”

A

encouraging comparison

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5
Q

“What does the voice seem to be saying?”

A

encouraging description of perceptions

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6
Q

“does this contribute to your distress?”

A

encouraging expression

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7
Q

“tell me more about that”

A

exploring

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8
Q

“this point seems worth looking at more closely”

A

focusing

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9
Q

“What could you do to let your anger out more harmlessly?”

A

formulating a plan of action

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10
Q

“go on”

A

general leads

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11
Q

“My purpose in being here is…”

A

giving information

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12
Q

“I noticed you combed your hair”

A

giving recognition

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13
Q

“you appear tense”

A

making observations

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14
Q

“when did this happen?”

A

placing event in time

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15
Q

“I see no one else in the room”

A

presenting reality

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16
Q

“Do you think I should tell the dr?” nurse: “do you think you should?”

A

reflecting

17
Q

client:” Im really mad” nurse: “you are mad”

A

restating

18
Q

“im not sure that I follow”

A

seeking information

19
Q

nurse says nothing but maintains eye contact

A

silence

20
Q

“perhaps you and I can discuss…”

A

suggesting collaboration

21
Q

“Have I got this straight?”

A

summarizing

22
Q

“im dead” “are you suggesting you are lifeless?”

A

translating into feelings

23
Q

“I can’t talk to you or anyone. No one understands” “do you feel no one understands?”

A

verbalizing the implied

24
Q

“isn’t that unusual?”

A

voicing doubt