Theory and Methods Topic 3 - questionnaires Flashcards
Questionnaires
A form of social survey that can be distributed to people at home, emailed or completed on the spot. Participants are asked to provide answers to pre-set questions which is useful for testing hypotheses about cause and effect relationships
- Favoured by positivists
Closed questions
Respondents choose from a range of possible answers which the researcher has decided in advance, similar to multiple choice
Open-ended questions
Respondents are free to give whatever answers they wish, there are no pre-selected answers
Practical advantages of questionnaires (2)
- Quick, cheap and efficient - can gather large amounts of data from large numbers of people over a geographical area
- Training - no need to recruit and train interviewers as participants complete and return the questionnaires
Ethical advantages of questionnaires (2)
- Fewer ethical issues - questionnaires may ask sensitive/intrusive questions but respondents can choose not to answer these, questions are also pre-determined so they can be worded carefully
- Anonymity and confidentiality - researchers can guarantee that their details are kept secret and make it clear they don’t have to answer
Theoretical advantages of questionnaires (3)
- Reliability - questionnaires are seen to be very reliable and likely to produce similar results if they were repeated and they allow comparisons. Answers also can’t be influenced
- Representativeness - can collect data from a large number of people and are more likely to be representative of a wider population, allows for accurate generalisations to be made
- Detached and objective - means the results are unbiased
Practical disadvantages of questionnaires (5)
- Data collected can be limited - questionnaires tend to be brief as participants are unlikely to complete time consuming questionnaires
- Money - sometimes need to offer incentives for completion e.g. prize draws
- Postal/online - cannot be sure that participants actually receive the questionnaire
- Inflexibility - the questions are fixed and cannot be changed, therefore no new areas can be explored
- Language - sometimes the questionnaires can use complex language so some people may not fully understand, and there’s no clarification
Ethical disadvantage of questionnaires
- Sensitive data - people answering the questionnaires on their own (detached method) so you cannot build a rapport to help the participant feel comfortable
Theoretical disadvantages of questionnaires (2)
- ‘Right answerism’ - respondents may lie, not know, forget, not understand, or try to please the researcher. Some feel they have to give ‘respectable’ answers which can affect the validity
- Low response rate - few people who are sent questionnaires actually complete them, those who complete it may give different results to those who don’t. This can create distorted/unrepresentative results that can’t be generalised
Schofield (1965)
Conducted results on the sexual behaviour of teenagers. A young girl was asked ‘are you a virgin?’ to which she replied ‘not yet’. This is one example of how respondents may not understand the question they’re being asked
Shere Hite’s (1991)
Study on ‘love, passion and emotional violence’ sent 100,000 questionnaires with only a 4.5% response rate
Ways to improve the response rate of questionnaires:
- Financial incentives
- Short questionnaires
- Coloured ink (eye catching)
- Accompanied with personal letters
- Sent 1st class with a return envelope
- Contacting participants before sending questionnaire
- Follow up contact to encourage response
- Design to appeal interests
Questionnaires as a snapshot (one theorist)
They only give a picture of social reality at one time, the moment when the questions are answered, therefore fail to produce a valid picture
- Cicourel (1968) argues data from questionnaires is detached and therefore lacks validity as it doesn’t give a full picture
Imposing the researcher’s meanings
Interpretivists argue questionnaires are more likely to impose the researchers own meanings rather than reveal those of the respondent.
- If close ended questions are used, respondents have to try and fit their views into the answers decided by the researcher
- If open ended questions are used, respondents can answer as they please (however when data is analysed identical answers can be lumped)