Theorists Flashcards
What is Taylor’s theory?
division of labour and piece rate
What is division of labour?
★ Taylor
having one employee that is specialised for a specific sector and another employee for another sector which increases output and productivity which lowers fc per unit
What is Mayo’s theory?
teamwork and observation changing behaviour
> human behaviour changes when observed (recognition and value)
> Hawthorne Effect
What is Maslow’s hierarchy of needs?
(lowest to highest)
Physiological
Safety
Love/ Belonging
Esteem
Self-actualisation
What are physiological needs?
★ Maslow
pay levels and working conditions
★ critique of Taylor
What are safety needs?
★ Maslow
job security (pension) , safety at work (PPE, health and safety)
What are love and belonging needs?
★ Maslow
team working, communications (staff room, sports club)
What are esteem needs?
★ Maslow
status, recognition, power, trust
empowerment, enrichment
feeling good about how you are in your job
What are self-actualisation needs?
★ Maslow
reach your full potential
empowerment and promotion
What is Herzberg’s theory?
two factor theory
staff is dissatisfied and unmotivated
>
hygiene factors
>
staff is not dissatisfied but unmotivated
>
motivational factors
>
staff is satisfied and motivated
What are the hygiene factors?
★ Herzberg
pay
conditions
company policy
relationship with higher levels of the hierarchy (e.g. management)
treatment at work
inability to develop
feelings of inadequacy
What are the motivational factors?
★ Herzberg
sense of achievement
chance of promotion
chance of improvement
recognition of effort
responsibility
nature of the job itself
Who does Herzberg differ from?
★ Taylor -argues that pay is a motivator
★ Mayo - argues that positive relationships with manager is a motivator
