theories in business Flashcards

1
Q

strategic drift

A

strategic drift happens when a strategy of a business is no longer relevant to the external environment

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2
Q

Hofstede’s national culture ( def)

A

categorised different cultures of different nationalities

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3
Q

six cultural differences - Hofstede

A

power distance
individualism v collectivism
long term orientation
uncertainty avoidance
masculinity v femininity
indulgence v restraint

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4
Q

handy’s cultural models

A

handy identified four classes of organisational culture
power culture
role culture
task culture
person culture

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5
Q

lewins force field analysis

A

provides an overview of the balance between driving change and resisting change

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6
Q

kotter and schlesinger - overcoming barriers to change

A
  1. education and communication
  2. participation and involvement
  3. facilitation and support
  4. co-operation and manipulation
    5.negotiation and bargaining
  5. explicit and implicit coercion
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7
Q

kotter and Schlesinger - resistance to change

A

1.self interest
2.low tolerance of change
3.misinformation and misunderstanding
4.different assessment of the situation

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8
Q

Barett and Ghoshal international strategy (def)

A

strategic options for business wanting to manage their international operations based on two pressures : local responsiveness and global integration

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9
Q

global strategy

A

low local responsiveness
high global integration

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10
Q

transnational strategy

A

high local responsiveness
high global integration

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11
Q

international strategy

A

low local responsiveness
low global integration

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12
Q

multidomestic strategy

A

high local responsiveness
low global integration

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13
Q

greiner’s growth model crisis’s ( LACRI)

A
  1. leadership
    2.autonomy
    3.control
    4.redtape
  2. internal growth
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14
Q

greiner’s growth model : growth phases (CDDCCE)

A
  1. creativity
  2. direction
  3. delegation
  4. coordination
  5. collaboration
  6. alliances
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15
Q

bowman’s strategic clock positions

A
  1. low price and low added value
    2.low price
  2. hybrid
    4.differentiation
    5.focused differentiation
  3. risky high margins
    7, monopoly pricing
  4. loss of market share
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16
Q

two overall business strategies - porter’s generic strategy

A

1.differentiation
2. cost

17
Q

Ansoff matrix 4 segments

A

market penetration (ex ex )
market development (ex new)
product development (ex new)
diversification (new new )

18
Q

ansoff matrix two axis

A

products
markets

19
Q

porters 5 forces

A

threat of new entrants
bargaining power of suppliers
power of customers
threat of substitutes
determinants of intensity of rivalry

20
Q

carroll’s corporate social responsibility pyramid layers

A
  1. economic
  2. legal
    3.ethical
    4.philanthropic
21
Q

Kaplan and Norton’s balanced scorecard 4 perspectives :

A
  1. financial
  2. customer
  3. internal process
  4. learning and growth
22
Q

Elkington’s triple bottom line 3 aspects :

A

profit
planet
people

23
Q

taylor’s motivational theory (financial)

A

set targets
rewards employees who meets target
piece rate, paying per unit of output

24
Q

Maslow’s hierarchy of needs 5 needs

A
  1. psychological
    2.safety
    3.social
    4.esteem
  2. Self actualisation
25
Q

Hackman and Oldman’s job design , 5 characteristics

A
  1. skill variety
  2. task identity
  3. task significance
    4.autonomy
  4. feedback from managers
26
Q

Boston matrix 4 products

A

star (H H)
cash cow ( L H)
question mark (L H)
dog (L L)

27
Q

Blake mouton grid 5 types of leadership :

A
  1. Team leader (H H)
  2. country club (L H)
  3. middle of the road ( middle )
  4. impoverished leader ( L L)
  5. Produce or perish (H L)
28
Q

Blake Mouton two axis

A

concern for people
concern for task

29
Q

Tannenbaum Schmidt left to right

A
  1. tells
  2. sells
    3.consults
  3. joins
30
Q

Herzberg’s two factors

A

Hygiene and motivating factors

31
Q

Herzberg’s two factors

A

Hygiene and motivating factors

32
Q

Herzbergs motivators

A

Responsibility at work
Meaningful work
Training and development
Achievement and recognition

33
Q

Herberg’s Hygine factors

A

Pay and other financial rewards
Working conditions
Appropriate supervision