Themes Flashcards
what is the purpose of the business case?
to do a cost benefit analysis of the project
what are the miniumum requirement of the business case?
- create business justification document
- review and update business justification throughout
- define and document roles and responsibilities
What documents are the business case documents?
- business case
- benefits management approach
who is responsible for the business case?
executive
what is the senior users responsibiliy in a business case theme?
to specify outcome and benefits
what is the project manager responsible for in the business case theme?
to prepare, update and report
what are three typical project interests?
- business
- supplier
- user
what are the 4 levels of mangement?
corporate/programme
Project Board
Project manager
team manager
what three roles are represented on the project board?
senior user
executive
senior supplier
what is the role of the executive?
- ultimately accountable
- makes all key decisions
- protecting business interests
- responsible for the busness case
- only one
what is the role of the senior user?
- represent needs of users
- define requirements, outcomes, benefits
- monitors solution to ensure it will meet needs
what is the role of the senior supplier?
- represent the supplier needs
- accountable for quality
- provides supplier resources
what is the role of the project manager?
- day-to-day manager
- role not shared
- normally from customer
- deliver the project products
what are the project managers resposibilities?
- line management
- cost management
- communication
- quality
- product status
- product vs project needs
- changes
- user needs
- monitoring
- planning
- teamwork
- strategy
what is the role of the project assurance?
monitoring all aspects of the projects performance and products independently of the project manager.
what are the documents assaociated with the organisation theme?
-organisation charts
- communication management approach
what are the minimum requirements for organisation?
- define its organisation structure and roles.
- ensure the responsibilities are fulfilled
- document rules for delegating change authority
- define approach to communicating with stakeholders.
what are acceptance criteria?
- attributes that make the project product acceptable
- measurable
- prioritised
- tolerance required
- captured in PPD
what information is in the project product description?
- overall purpose
- composition
- corporate quality expectations
- acceptance criteria
- quality tolerances
how is quality applied?
- planning
- control
- quality assurance arrangements
- standards
- metrics
what is included in the product description?
- product details
- quality criteria, tolerance, methods, responsibilities.
what information is in the quality register?
- quality identifier
- product identifier
- product title
- methods
- roles/responsibilities
- dates
- results
- quality records
- recording quality activity
what are the two types of quality methods?
- in process methods- built-in quality
- appraisal methods- testing of the finished product
what is a quality review technique?
- generic technique to assess conformity
- involves key parties
- confirms product completion
- baselines product