Themes 1 and 4 Flashcards
What are the benefits to a business for being in a mass market?
- Customer needs and wants are less specific
- Easier to reach economies of scale
- Option to use bulk buying method
What are the disadvantages to a business for being in a mass market?
- Product may be successful in one area but unsuccessful in other regions.
- High break even output
- Low product prices as the product is generic and less specific to customer needs.
what are the Benefits to a business being in a niche market?
- Less competition from other businesses and products can be tailored to customer needs
- Can charge higher price as more product is more tailored to customer.
- Customers tend to be more loyal.
Disadvantages for a business for entering a niche market?
- Fewer potential customers, therefore may be difficult to get retailers to stock the products.
- Low potential for growth.
- Low potential for higher profits.
What is a dynamic market
A dynamic market is a market that is in a rapidly changing business environment, e.g. samsung, nestle.
What are the factors that contribute to change in dynamic markets?
- Changes in legislation
- Social changes
- Innovation
What is the formula for market share?
Sales of the business/total sales in the market X100
How does a successful business adapt in order to stay competitive?
- Carrying out market research to gain better knowledge on customer preferences
- Investments in new technology and products
- Continuous improvement. Wanting to get better.
Advantages to a business for being in a market with high competition
- Incentive to innovate and get better
- Focus to improve inneficienties
- Competitive pricing
Advantages to a customer for having their product in a highly competitive market.
- Lots of choice
- Good value for money
- Exciting new product development
Disadvantages to customer for wanting a product in a low competitive market
- Limited choice
- High prices
- Poor service
Benefits to a business for having low competition
- Can dominate the market
- Can afford inefficiencies
- Set high prices
- Little incentive to increase
What is primary market research
Data collected first hand for a specific research purpose
Examples of primary market research
- Focus groups
- Interviews
- Mystery shoppers
- Product testing and trial
Advantages of primary market research
- Tends to be up-to-date
- Tailored to what the business wants to know
- Better if want to collect qualitative data
- More detailed insights- particularly into customer views.
Disadvantages to primary market research
- Time consuming
- Costly to obtain
- Risks of survey bias- results may not show views of whole population.
What is secondary research
Data that already exists and was collected by another business for a different purpose
Advantages of secondary research
- Easily accessible and a good starting point
- Fast and less time consuming
- Better if want to collect quantitative data
disadvantages to secondary research
- Some data free, detailed reports are expensive to purchase
- Might not be up to date
- Not specific to the business’s needs
examples of secondary research
- Market research reports
- Government statistics and newspaper articles.
Define Product orientated
Focus on product inefficiencies and the product itself