Theme 3.5.3 Human Resources

Question 1

What is labour productivity?

Answer 1

The measure of output per worker per hour

Question 2

What is the labour productivity formula?

Answer 2

Total output/Number of workers

Question 3

What is labour turnover?

Answer 3

It measures the rate at which employees leave the business in a one year period

Question 4

What is the labour turnover formula?

Answer 4

Number of employees leaving / Average number of employees x100

Question 5

What is absenteeism?

Answer 5

The habitual non-presence of an employee at their job.

Question 6

What are the possible causes of absenteeism?

Answer 6

• Job dissatisfaction
• Ongoing personal issues
• Medical problems

Question 7

What is the absenteeism formula?

Answer 7

Number of work days lost through absence / total possible days worked x100

Question 8

What are the ways to reduce absenteeism?

Answer 8

• Introducing more flexible working practises
• By ensuring jobs are interesting and challenging
• Improving working conditions
  Improving relations between employers and employees
• Introducing attendance bonuses
• financial rewards e.g. commission and bonuses
• Employee share ownership
• Consultation strategies
• empowerment strategies