Theme 2 Key Questions Flashcards
1
Q
How do we use communication to meet the requirements of our profession?
A
Therapeutic
Empathetic
Inter-professional
Verbal/ Non-verbal
2
Q
How does therapeutic communication differ from everyday communication?
A
patient-centred purposeful goal-directed ethical boundaries honesty
3
Q
what are some of the core skills clinicians use through interprofessional communication?
A
between healthcare disciplines:
respectful and considerate
it is patient orientated and goal centred
4
Q
What skills do we use to facilitate effective communication and overcome barriers to communication?
A
posture of engagement - sit squarely, eye contact
empathy
active listening - nodding, prompting, open ended q
paraphrasing
clarifying
rapport - trust/ safety
congruence - body congruent to language
