theme 1 buisness Flashcards

1
Q

what is a mass market

A

large market in which products with mass appeal are targeted

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2
Q

what is a niche market

A

small market within a large market or industry that focuses on specific wants of consumer groups

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3
Q

2 benefits of mass marketing

A
  • higher production = economies of scale = lower unit costs

- can use mass media advertising

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4
Q

2 benefits of nice marketing

A
  • meeting consumers needs so change charge higher prices

- easier for firms to enter with limited financial resources

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5
Q

what is market share

A

the proportion of total shares in a particular market for which 1 or more brands are operating

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6
Q

how do you calculate market share

A

sales of business / total sales in market X 100 = %

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7
Q

how would you evaluate how a market changes

A
PESTLE analysis :
Political 
Economics
Social 
Technological 
Legal 
Environmental
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8
Q

how does competition affect markets

A
  • need to drive costs down
  • maintain competitive prices
  • develop innovative products
  • maintain high quality products
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9
Q

what is qualitative data

A

data about beliefs or attitudes

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10
Q

what in quantitive data

A

data that can be quantified (numbers)

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11
Q

what is market segmentation

A

useful way to split up market into different groups of consumers who share similar characteristics and needs

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12
Q

what is market positioning

A

deciding exactly what image your trying to create for your brand relative to its rivals

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13
Q

what is demand

A

the quantity of product bought at a given price over a period of time

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14
Q

name 2 factors that effect demand and why

A
  • substitutes - cheaper option but provides same function
  • seasonality
  • fashion tastes
  • changes in consumer income
  • branding
  • external shocks
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15
Q

what is supply

A

the amount of a product that is willing to be offered to market by a supplier at a given cost

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16
Q

if demand is higher than supply what will happen?

A

price will increase until demands falls back to level of supply (equilibrium )

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17
Q

What is PED

A

Price elasticity of demand is the responsiveness to change in quantity demanded to change in price

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18
Q

what is the formula for PED

A

percentage change in quantity demanded
divided by
percentage change in price

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19
Q

what does inelastic demand mean

A

change in price results in a smaller proportional change in demand

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20
Q

what value of PED is given to an elastic product?

A

greater than 1

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21
Q

what value of PED is given to an inelastic product?

A

between 0-1

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22
Q

what does elastic demand mean

A

change in price result in a greater proportional change in demand

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23
Q

what is IED

A

the responsiveness to change in quantity demanded to change in income

24
Q

how do you calculate IED

A

percentage change in quantity demanded
divided by
percentage change in income

25
if value of IED is greater than 1 what is its elasticity
income elastic
26
if value of IED if between 0-1 what is its elasticity
income inelastic
27
what does income inelastic mean
that the responsiveness to a change in quantity demanded is less than the percentage change in income
28
what does income elastic mean
that the responsiveness to change in quantity demanded is relatively greater than the percentage change in income
29
what Income elasticity are necessity's
income inelastic
30
what Income elasticity are luxury's
income elastic
31
what is an inferior good and what IED would they have
cheaper options and a -ve IED inelastic
32
what IED would normal and luxury goods have
+ve IED elastic
33
name 3 ways to build a brand
- advertising - USP - viral marketing - emotional branding - sponsorship
34
what are 2 suitable pricing strategies for new products in a market
price skimming | price penetration
35
what is penetration pricing
- when a new product is launched at low price to entice customers to try it - only for short time - to get established in market
36
what is price skimming
- launch of new product at high price while its unique - to generate high revenue before competitors enter - low price later - only use if price inelastic
37
give 2 problems of price skimming
image suffers when price falls | early buyers frustrated
38
give 2 problems of penetration pricing
- product image shown as cheap | - retailers unwilling to stock
39
what is cost plus pricing
deciding a price by adding any % mark up
40
what is predatory pricing
using low prices to force competitors out of business
41
what is competitive pricing
bases on prices charged by rivals (charging same prices)
42
what is psychological pricing
tricking the customer into thinking its cheaper than it is $99.99
43
what is a centralised organisation
decisions made at top and passed down
44
what is decentralised organisation
decision making pushed down chain of command and away from centre of organisation
45
what is a tall structure organisation
narrow span of control | long chain of command
46
what is a flat structure organisation
wide span of control | short chain of demand
47
what is a matrix structure
project teams from different departments working together in a project
48
what did Tayor says motivated people
money
49
what did Mayo say motivated people
works have freedom over own work
50
what did Maslow say motivated people
``` hierarchy of needs: self actualisation esteem needs social needs safety needs physical needs ```
51
what was the 2 factor theory
- hertzberg 2 factor theory : | - hygiene and motivators
52
what is autocratic leadership
instructions given , obey them
53
what is paternalistic leadership
listens to employees but overall decision is leaders
54
what is democratic leadership
gives staff some power and involved in decision making
55
what is laissez-faire leadership
leave to do (lazy) approach