theme 1 Flashcards
Why do new business ideas come about?
- Changes in technology
- Changes in trends
- Products and services becoming obselete
How do new business ideas come about?
- Adapting existing products / services / ideas
- Original ideas
Impact of risk on a business
- lack of security
- business failure
- financial loss
Impact of reward on a business
- business success
- profit
- independance
The role of business enterprise
- to produce goods or services
- to meet customer needs
- to add value: convenience, branding, quality, design, USP
The role of an entrepreneur
- organsis resources
- takes risks
- makes business decisions
What are customer needs?
- price
- quality
- convenience
- choice
Why are customer needs important?
- generating sales
- business survival
- brand image
What is the purpose of market research?
- identify and understand cutomer needs
- identify a gap in the market
- reduce risk
- inform business decisions
What are the methods of market research
- primary - getting it yourself
- secondary - someone elses
Examples of primary research
- survey
- questionaire
- focus group
- observation
Example of secondary research
- internet
- market reports
- government reports
Pros and cons of primary research
- Pro: up to date, questions can be tailed to answer specific question for that business, allows business to have direct contact with existing or potential customers
- Con: time consumer, some surveys get low responce rates, expensive, can be bias in small or incorrect sample groups
Pros and cons of secondary research
- Pro: is cheap, easily accessible
- Con: may be out of date, may not be relevent for the business
What is qualitive and quantative data?
- qualitive - subjective, personal opinions e.g. focus group
- quantative - to do with numbers and statistics e.g. poll
What are market segments?
- location
- age
- demographic
- income
- lifestyle
Why do we use market mapping?
- identify a gap in the market
- identify competitors
Understanding the competitive environment
- strengths and weaknesses of competitors based on: price, quality, location, product range and customer needs
- impact of competitors on business making decisions e.g. lower prices to remain competitive
Effects of the use of social media
· Fast to access a wide range of people.
· Relatively cheap compared to other forms of market research.
· Can be used for primary or secondary research.
· A number of social media sites with different audiences.
· Analytical tools are required.
· Takes time and money to establish, build and monitor a presence.
What are business aims and objectives
- aims - is the overall target / goal of the business
- objective - smaller targets / goals in order to reach the main aim
Why are business aims and objectives useful?
- helps strategise and visualize how to complete problems / ambitions