Theme 1 Flashcards

1
Q

Dynamic nature of business

A

A business must understand how dynamic the market is that it is entering.

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2
Q

Obsolete

A

out of date/ not in use

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3
Q

E-commerce

A

Using the internet to carry out business transactions

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4
Q

M-commerce

A

using mobile technology to carry out business transactions

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5
Q

Types of reward

A

Profit, personal development, self-esteem, independent satisfaction

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6
Q

Ways to reduce risk

A

Plan, research, finance with care, calculated risks, keep costs down

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7
Q

Customer needs

A

A business needs to understand the needs and wants of customers in their target market segment.

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8
Q

Adding value

A

Adding value is the transformation process that describes what happens inside the business.

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9
Q

What is an enterprise ?

A

A business

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10
Q

Market research

A

The purpose is to gather information which will enable a business to be informed in its decisions and identify gaps in the market.

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11
Q

Primary research

A

Data collected first hand for a specific purpose.

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12
Q

Secondary research

A

Data that already exists and has been collected for a different purpose.

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13
Q

Qualitative data

A

expresses peoples opinions and cannot be shown on a graph

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14
Q

Quantitative data

A

Numerical data that can be expressed on a graph

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15
Q

Market segmentation

A

Involves dividing a market into parts that reflects different customer needs and wants.

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16
Q

Market mapping

A

Is the process to identify a gap in the market by looking at what competitors offer

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17
Q

Competitive environment

A

where a business operates in a market where there are other businesses producing the same or similar goods and services.

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18
Q

Revenue formula

A

Price x quantity

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19
Q

Total costs formula

A

Fixed costs + variable costs

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20
Q

Profit formula

A

Total revenue - total costs

21
Q

Break even formula

A

(selling price per unit- variable costs)

22
Q

Interest rates

A

Affect both the business and the consumers. They can represent a reward for savings or a cost for borrowing.

23
Q

Unlimited liability

A

The owner is responsible for all debt.

24
Q

Limited liability

A

The owner is only reliable for debt up to the amount they invested into the business.

25
Sole trader
An individual owning the business on their own
26
Partnership
Formed where a business is started and owned by more than one person.
27
A company
Formed when a business is set up to have a different legal identity from its owner.
28
Marketing mix
How a business combines its products and its price and uses promotion and the place of sale in order to succeed.
29
Legislation
Where the government makes laws in order to control business action and protect the needs of stakeholders.
30
Technology
The application of knowledge, skills and techniques to improving business performance.
31
Stakeholders
Any individual or organisation who has a vested interest in the activities and decision making of a business. (managers, employees, customers ,pressure groups)
32
Business plan
provides a focus on the business idea and helps the financial viability of the idea and encourages the business to set appropriate objectives.
33
Economic climate
The general situation in a country affecting the wellbeing of individuals and the government in areas such as output, prices and employment
34
Business location (factors)
Cost, labour, competition, raw materials, technology, government assistance, nature of business activity
35
Sources of finance
Bank overdraft, trade credit, personal savings, share capital, venture capital (professional investor), loan
36
Cash flow
the process of cash flowing in and out of a business
37
customer wants
Goods and services that we would like but don't need to live
38
Useful insight provided by market research
- Demand - Competition - Customers - Market segments
39
Why use market segmentation ?
- Choosing market mix - Choosing promotion - Market mapping
40
Advantages of market mapping
helps spot gaps, analyses competitors
41
Disadvantages of market mapping
'Gap' doesn't mean demand, reliable ?
42
Examples of primary research
Questionnaires Surveys Interviews Likert scale
43
Example of secondary research
Government report
44
Business aims
Is the ultimate purpose
45
Business objectives
Is a goal that is sought in order to achieve an aim
46
What do objectives depend on ?
Size of business Competition Type of business
47
Main business aims
Profit maximisation Survival Customer satisfaction
48
different aspects of the economic climate
``` > Interest rate changes > Inflation > Consumer income > level of unemployment > taxation > exchange rates ```
49
Why is cashflow forecasting important ?
Can forecast cashflow problems | Can find a solution to a potential problem before it becomes a problem