The Promotional Mix Flashcards

1
Q

The 5 types of advertising are…

A
Moving images/videos
Print
Ambient
Digital
Audio
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2
Q

The purpose of promotion is to…

A

Communicate with current and potential new customers
Encourage customers to buy a product/service
Build a positive brand image

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3
Q

The purpose of a sales promotion is to…

A

Entice people in
Attract first time buyers
Clear old stock
Boost sales figures

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4
Q

Personal selling is…

A

When a representative of an enterprise contacts or speaks to a customer directly

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5
Q

Types of sales promotion include…

A

Discounts, loyalty schemes

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6
Q

Types of personal selling include…

A

Face to face
Telephone
Web/video chat

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7
Q

An effective sales person should…

A

Be an expert in the product/service
Be able to demonstrate the product if possible
Provide specific advice

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8
Q

Direct marketing is…

A

When an enterprise communicates with a customer directly to try and sell them something

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9
Q

Methods of direct advertising include…

A
Direct mail (unwanted mail)
Magazines
Telemarketing
Digital mail
Mail or catalogues
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10
Q

Public relations (PR)…

A

Involves promoting an enterprise, brand, product or service by placing it in the media

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11
Q

Types of PR include…

A

Press release
Exhibitions
Promotional stunts
Sponsorships

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12
Q

The different market segments are…

A

Demographic
Geographic
Behavioural
Psychographic

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