The nature of strategy and planning Flashcards

1
Q

THE MEANING OF STRATEGY

What is the textbook definition of strategy?

How is this definition expanded on? (2)

The time frame of strategy is very relevant but needs to be considered in the context of what?

Name 2 examples.

A

Strategy = the combining of knowledge and capability in the perception of a future outcome

Strategy is an overarching construct that is present in 1 or more brains, which incorporates:
(a) the imagination of how a future situation might look, and
(b) the conceptual alignment of what might be required to achieve that situation

Considered in the context of the organisation’s operation cycle

  1. Tesco plc = short strategic operation cycle = buy from suppliers and sell to consumers (date-sensitive products)
  2. BAE = long strategic operation cycle = manufacture and supply technology and products to customers = many months or years to complete
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2
Q

THE MEANING OF STRATEGY - DISTINGUISHING BETWEEN PLANNING & STRATEGY

Plan and strategy are often used interchangeably and are intrinsically linked.

What is the important distinction between the 2 concepts?

What is meant by planning? (Combination of what?)

A
  1. Plan = explicit idea/statement that identifies several distinct facets expected to encounter/complete on the journey into the future
    (tackles questions like how, when, where, who, and what?)
  2. A strategy will, under normal circumstances, precede a plan, and a strategy may contain several different plans e.g., a financial plan, a contingency plan, succession plans etc.
    (Strategy is bigger than a plan and tackles the question of why?)

Planning = a combination of objectives, goals, and actions to enable the realisation of an anticipated route (the vision) while maintaining the ethos of the mission

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3
Q

DEFINITIONS OF STRATEGY AND STRATEGIC PLANNING

According to Pettigrew and Whipp (1991), what are the 3 key elements behind any strategic decision?

What dimension do Clegg et al. (2017) add to these concepts and what equation is used to define strategy?

Expand on this. (3)

How does Lynch (2015) define strategic management?

A
  1. Context = the environment within which the strategy operates and is developed
  2. Content = the main actions of the proposed strategy
  3. Process = how the actions link together or interact with each other as the strategy unfolds (this may be described as the plan)

Clegg et al. (2017) add a human dimension by suggesting that:
Strategy = knowledge + capability

(1) Knowledge is required to imagine a future and visualise how to obtain that future state
(2) Capability is the power to get things done = implement plans
(3) Strategy = the LT vision for direction, requiring knowledge to imagine a structure that is different from today, and the capability to do something about it

Strategic management = the identification of the organisation’s purpose and the plans and actions to achieve that purpose

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4
Q

THE MEANING OF STRATEGY - KEY TERMS RELATED TO STRATEGY

What is meant by vision?

What is meant by mission?

What are objectives?

What is paradigm?

What is iteration?

A

Vision = the ability of the human brain to imagine something different from today

Mission = the ethos, beliefs and values that enable the forming of a vision

Objectives = a range of criteria that identify and clarify different aspects of the vision and mission

Paradigm = the vision held by 1 or more brains at any particular point in time

Iteration = a repetition of a process or action

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5
Q

What is Cancer Research UK’s strategy?

What is GSK plc’s strategy?

Why are these different?

At the outset, the development of strategy within an organisation requires what?

A

Cancer Research UK strategy = to see 3 in 4 people surviving cancer by 2034
= a clear strategic aim

GSK plc strategy = bring differentiated, high-quality and needed healthcare products to as many people as possible
= a people-based focus of strategic aims

GSK plc is people-focused due to nature of the business and their organisational culture

a time dimension and an understanding of the level at which the strategy is being visualised.

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6
Q

STRATEGIC PLANNING

When are strategy and planning closely aligned?

What is the purpose of this alignment?

What is the strategic journey?

How is this done? / Describe the process of the development of strategy within an organisations (known as the core strategy model).

What is the purpose of developing a strategy to move from the realities of today towards the vision of the future?

A

Closely aligned as a process within the development of strategy

Purpose = to enable a comprehensive structure

The journey to close the gap that exists between TODAY and the FUTURE

The strategic journey takes us from ‘today’ towards the ‘future’ through the process of the daily operation of an organisation (implement, monitor, adjust), which drives the visions, the ability to see a different way to operate, and then creates the iterative review process

= to create a map, or a benchmark = will help in strategic planning and also act as a checkpoint along the way, and when we believe the journey has been completed

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7
Q

STRATEGIC PLANNING - TODAY AND FUTURE

What is meant by TODAY?

What is meant by FUTURE?

What is an inevitable consequence and why?

What are 3 difference between the strategic dimensions of TODAY and FUTURE?

A

TODAY = a fixed moment in time that can be frozen e.g., end of financial year, where it is possible to understand everything that contributes to that position and look backwards to understand why the position exists

FUTURE = an unknown and unrealised reality = know it will arrive but not sure what it will look like

Risk, because the minute leave TODAY and head TOWARDS future = surrounded by risk

  1. ‘Today’ is a fixed and known point in time
    ‘Future’ is unknown
  2. ‘Today’ exists because of the decisions that have already been made
    ‘Future’ will be a result of ‘today’ + future decisions
  3. Possible to analyse a wide range of aspects of ‘today’
    Can only ever imagine an analysis of the ‘future’, but can use strategic vision to analyse how it might look
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8
Q

STRATEGIC PLANNING - BOUNDARIES AND PARAMETERS

Why it is important for any organisation to fully understand the boundaries and parameters of the starting point, the route and even the perceived vision?

What do the boundaries of strategy suggest?

Name an example.

What do the parameters of strategy suggest?

Name an example.

A

= to ensure that the strategic thinking is based in reality

Boundaries suggest the limits beyond which an organisation will not able to operate

A firm of accountants is unlikely to cross a boundary that required it to begin a manufacturing process

Parameters suggest the aspects which need to remain constant

A firm of accountants will have parameters that suggest the expected level of return they require

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9
Q

STRATEGIC PLANNING - BOUNDARIES AND PARAMETERS

Can boundaries and parameters change?

What is it important to do?

Why is it important to establish benchmarks as part of the development of strategy? (2)

What is this often referred to?

A

As plan/develop strategy, may anticipate that certain boundaries/parameters may need to change to enable the realisation of the objectives

Important to benchmark anticipation of the required changes by plotting the changes on a graph or creating a description

  1. to enable an understanding of why reality is almost always different from anticipation
  2. to measure achievement against expectation

= gap analysis or exception analysis

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10
Q

STRATEGIC PLANNING - SUCCESS

If we start our development of strategy on the basis that we intend to achieve something in the future that differs in some way from today, then it is important that we understand what?

How is this usually done? (2)

What is the problem with the term success? (2)

A

how we will realise whether or not we have succeeded

  1. Precise strategic goals = clear whether have been achieved or not
  2. Generic vision aligned to objectives = can only determine whether strategy was successful when reach the future

A. It will be perceived differently by different people
B. How success is perceived at the starting point may be quite different from how it is perceived at the end point

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11
Q

CHARACTERISTICS OF STRATEGIC DECISIONS - TYPES OF DECISIONS

What is an irreversible decision?

What is a reversible decision?

What is an experimental/staged/subjective decision?

What is required for the ability to make decisions? (Must always be aware of what?)

It is useful to consider what the decision is intended to resolve. How can this be approached? (4)

A

Irreversible decision = means there is no going back (sell off part of the business)

Reversible decision = can go back to the original starting point and rethink (rent new office space with a ‘break’ clause if growth doesn’t meet expectations))

Experimental/stage/subjective decision = one that ‘tests the water’ and maybe provides time before taking an irreversible or reversible decision (test a new product on a small scale before realising to general public)

Must always be aware of the potential consequences and impact of decision-making

Consider:
1. situations that need to improve/ change
2. complexities that need managing
3. issues which need tackling
4. difficulties that need to be overcome

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12
Q

CHARACTERISTICS OF STRATEGIC DECISIONS - TIMEFRAME OF A DECISION

Part of the consideration of the type of strategic decision being made will be to consider the length of time that exists between the known point of today and the anticipated point of the future. Why?

Under UK law, directors are bound to ensure that the company is what?

At a simple level, what does this mean?

What can this act as? (For ST strategic decision making)

The UK CG Code introduced the concept of long-term viability. What does this mean?

What 4 things is it always important to consider?

A

Some strategic decisions will be taken where the consequences will not be realised for several years, but have an immediate impact e.g., an oil company committing finance and resources searching for new deposits of oil.

A going concern

The organisation has sufficient assets to cover its liabilities for the next 12 months

Can act as a useful strategic dynamic for short-term decision-making

Premium listed companies are required to in the ARA discuss the length of time over which the viability of the organisation has been assessed, why that timeframe is an appropriate length of time, and how the viability is justified

  1. the immediate impact of a strategic decision
  2. any change that this might require within an organisation
  3. the anticipated longer-term impact of that strategic decision
  4. the potential timing of impacts
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13
Q

CHARACTERISTICS OF STRATEGIC DECISIONS - SCOPE OF A DECISON

Company secretaries and governance professionals will need to consider what?

CHARACTERISTICS OF STRATEGIC DECISIONS - VALUES AND EXPECTATIONS

Values form part of the underlying principles behind the mission of an
organisation. What will the values be a combination of?

What is the cumulatively known as?

CHARACTERISTICS OF STRATEGIC DECISIONS - STRATEGIC CHANGE

What 3 things are required when trying to reach the future? (Consider, realise, recognise)

A

SCOPE OF A DECISON
the operational scope and parameters of their strategic decisions
(Strategic decisions will consider the external environment and the use of internal resources and competencies to ensure a strategic fit)

VALUES AND EXPECTATIONS
Values = combination of of the beliefs and expectations of the people who lead the organisation, and will also be an accumulation of the practices and actions that have developed within the organisation across its history

The culture of the organisation

STRATEGIC CHANGE
Need to:
1. consider who and what will be affected or influenced by decisions
2. realise that strategic decisions will have an ethical impact
3. recognise that change is often difficult for an organisations and for the people within it

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14
Q

CHARACTERISTICS OF STRATEGIC DECISIONS - COMPLEXITY AND THE DEVELOPMENT OF STRATEGY

The development of strategy is not a simple process and requires what?

What is it important to take?

Name 5 examples that should be considered.

Why is there no shortcut or tick-box approach to the development of strategy?

A

Requires a depth and breadth of organisational understanding to allow genuine participation in the process

A holistic view of the strategic decisions being discussed and be able to challenge the potential and perspectives of other people

  1. the uncertainty of the operational environment
  2. dynamic changes in technology
  3. intricacies of multinational trade
  4. differing styles of leadership
  5. the complexity and challenges of human interaction

= each strategic decision needs to be considered within the context of the people and organisational parameters that surround it

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15
Q

PERSPECTIVES OF STRATEGY - MINTZBERG (2008) 5 Ps

What does Mintzberg introduce?

What is the purpose of such ‘modular’ thinking?

What are Mintzberg’s 5 Ps?

Explain the McDonalds example for each.

A

Mintzberg introduces the idea of 5 different ways to view the development of strategy

Purpose = to help the human brain identify differing characteristics within each strategic situation

  1. Strategy as PLAN = the plan gives a direction, attempting to define a route to get from here to there

The number and geographical spread of McDonald’s outlets is based around a plan to attract customers

  1. Strategy as PATTERN = the pattern describes a manner of behaving across a period of time = humans generally like to work and behave in a comfortable and familiar way

The nature of how McDonald’s outlets work is a pattern and part of the attraction is the familiarity and the known

  1. POSITION = the position within strategic planning suggests that there is a right time and right place

McDonald’s menu is similar and familiar globally (pattern), but adapted with special offers and products to attract customers in a particular location

  1. PERSPECTIVE = recognises that strategy does not just happen by chance = people developing strategy must be able to look at the organisation and its strategy from 1< perspectives

McDonald’s introduced the Egg McMuffin after recognising the need to introduce vegetarian options to align their strategy to a wider perspective

  1. PLOY = the ploy suggests that strategy may often be a deliberate and intended move to thwart the competition and maintain a competitive edge

Setting up a McDonalds in an area where high sales are unlikely to be achieved BUT the strategic ploy will prevent competitors from opening (no alternative for potential customers)

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16
Q

PERSPECTIVES OF STRATEGY - SPENDER (2015) 4 PARADIGMS

Spender suggests there are 4 basic paradigms summarised under 4 headings. What are these?

Name an example for each.

How could this theory be perceived in comparison to others?

A
  1. Goals = scientific approach to strategy suggests strategist is considering objectively the nature and context of the organisation and the logical cause and effect of relationships of the people within (allows strategist to focus on the goal while not necessarily recognising the changing environment )

(e.g., Kodak failed to adapt to changing digital environment)

  1. Judgement = recognises inevitable change in the environment and people are not always rational (strategist can recognise that gaps do exist in any plan or structure)
  2. People = recognising and accepting that people are not always rational allows change to a people-centric approach to strategy (strategist role to persuade others and promote strategic objectives)

(e.g., this is why it is possible to sell diamond-studded mobile phones)

  1. Flexibility = recognises that the developers of any strategy are malleable and have the ability to adapt and change the original intentions

(e.g., Microsoft went from creating and selling packaged software to producing everything web-based)

Could be perceived as moving from a static approach to strategy to a more eclectic approach

17
Q

PERSPECTIVES OF STRATEGY - MACCOBY (2017) STRATEGIC INTELLIGENCE

What does Maccoby (2017) suggest?

What are Maccoby’s 4 dimensions?

A

Suggests that the concept of strategy needs to be aligned with the concept of intelligence and that we need to be able to develop our intelligence to consider strategy from 4 dimensions

  1. Foresight = the ability of leaders to understand trends that present threats or opportunities for an organisation
  2. Visioning = the ability of leaders to conceive an ideal future state based on foresight and to create a process to engage others to implement it
  3. Partnering (customers and suppliers) = the ability of leaders to develop strategic alliances with individuals, groups and organisations
  4. Motivating = the need to inspire others to share our vision and therefore to help implement our strategy
18
Q

PERSPECTIVES OF STRATEGY - ARGYRIS (1990) INFERENCE AND CONTROL

What are the 7 steps in the ladder of inference?

How did Argyris use his ladder?

What is a key learning from the use of the ‘ladder of inference’ model?

How can this process be described?

Why is this useful?

A

(7). Action
(6). Beliefs (arrow down ladder pointing to data = prejudice)
(5). Conclusions
(4). Assumptions
(3). Meanings
(2). Data
(1). Observation

Used to consider how the brain enables us to take any actions = brain moves through a series of stages (the steps in the ladder) enabling us to take a specific action

Key learning = belief stage combined with the result of the action itself, will then inform the earlier stage of ‘data filtration’ = allows us to retain what we perceive as relevant for our ongoing approach to life (our attitude)

Described as the basis of prejudice/bias within the brain

If we are able to recognise these prejudices (positive and negative) within ourselves, this will help us in our development of strategy and reduce the number of iterations required during the development process

19
Q

LEVELS OF STRATEGY AND PLANNING

What are the 2 dimensions of the levels of development of strategy and what will they determine? (3 and 1)

The degree to which an organisation tangibly splits and/or recognises these 2 different levels will be closely aligned to what 4 things?

A
  1. the level of planning will determine:
    (a). the strategic timeframe;
    (b). the accuracy with which surrounding parameters can be determined ; and
    (c). often the nature of the people who are involved and affected; and
  2. the level of strategy will determine the breadth of involvement and the roles and responsibilities of the people in the development of strategy

i. the size and nature of the organisation;
ii. the expectations of stakeholders;
iii. the complexity of the supply chain; and
iv. the manufacturing requirements (if any)

20
Q

LEVELS OF STRATEGY AND PLANNING - LEVELS OF PLANNING

The core driver of the level of planning required will be what? (What is this known as?)

What is the horizon?

What are the 3 horizons, how are they each accomplished, and who are they overseen by?

How are these 3 different levels interconnected and rely upon each other?

A

The immediacy that is required for the anticipated task or change = known as the planning horizon

Horizon = the time that elapses between the making and the executing of the plan (longer horizon = greater uncertainty)

(1) Operational plans = short-term plans concerned with fulfilling today’s production output
(accomplished and overseen by each individual employee at whatever hierarchical level)

(2) Intermediate plans = mid-term plans concerned with the integration of organisational plans to ensure cohesion among the different parts of an organisation
(overseen by management and accomplished through ST operational plans)

(3) Strategic plans = long-term plans to achieve the wider business objectives
(developed by directors and SM and realised through subsequent intermediate and then operational plans)

Interconnectivity and reliance = an effective strategic plan will establish the parameters within which intermediate and then operational plans can be formulated and fulfilled

21
Q

LEVELS OF STRATEGY AND PLANNING - LEVELS OF STRATEGY

What is the core driver of the strategy dimension?

CORPORATE

The corporate level of strategy development sits where and what will it be aligned to?

What does corporate strategy deal with and name 4 examples?

Name an example of a corporate strategic decision.

A

the depth and breadth of the business structure –> 4 levels = corporate, business unit, functional, and individual/team

at the centre of the diagram, and of the organisation, driving all other strategic dimensions within the organisation = aligned with governance

Corporate strategy = deals with the overall purpose and scope of an organisation and how to add value to the different parts (business units) of an organisation, including:
1. identification and oversight of organisational purpose and focus
2. long-term viability and short-term liquidity
3. supply-chain relationships
4. environmental and legal awareness and compliance

E.g., the decision to expand into a new geographical location or market.

22
Q

LEVELS OF STRATEGY AND PLANNING - LEVELS OF STRATEGY: BUSINESS

The business unit level of strategy development is fed directly by the corporate level.

What is a business unit strategy about?

What will this include? (4)

Name an example of a business unit strategic decision.

A

Business unit strategy = about how to compete successfully in particular markets, including:

A. achievement of medium-term goals and objectives

B. development of sustainable competitive advantage

C. building of sustainable customer and supplier relationships

D. monitoring of markets and customers, identifying changes and opportunities

E.g., head of business unit decide where to be based, what products to sell and the markets to target etc.

23
Q

LEVELS OF STRATEGY AND PLANNING - LEVELS OF STRATEGY: FUNCTIONAL

The functional level of strategy does what?

What are functional strategies?

What will this include? (4) (what is a human resource strategy?)

Name an example of a functional strategic decision.

A

puts the strategic intent of the business unit decisions into action

Functional strategies = are operational strategies, about how parts of an organisation such as marketing, finance or IT support the overall strategy, including:

  1. identification and oversight of the appropriate timeframes, delivery and monitoring of short- to medium-term operational goals
  2. where, when and how to market and promote the product/service
  3. the detailed requirements of the manufacturing or production cycle
  4. a human resource strategy = ensures the recruitment of the appropriate skill-levels, and required number of people at each level across the organisation

E.g., Heads of IT, HR, finance, marketing etc. need to develop a plan to support the overall strategy

24
Q

LEVELS OF STRATEGY AND PLANNING - LEVELS OF STRATEGY: INDIVIDUAL

The individual/team level of strategy is where what happens?

How is an individual able to operate effectively and strategically?

What 2 things need to be communicated at the individual/team level?

Name the relevant case study.

A

Individual/team strategies = where the real day-to-day work takes place and where most of the key decisions are made

If the individual has clarity of purpose and parameter, passed down through the different levels of strategy

A. Strategic drive needs to be communicated from corporate through to individual = ‘this is what we would like you to achieve’

B. Strategic challenge needs to be communicated from individual through to corporate = ‘this is how we have achieved it, or why the strategic parameters will not allow achievement’

Liberty Media’s new chair adopted an ‘act first and talk second’ approach which affected different functional levels within the organisation

25
Q

What are the 4 benefits of using strategic modeling such as the models developed by Mintzberg, Spender, or Maccoby?

A

(1) Expand and challenge the human mind
(2) Allow directors to challenge and reconsider the status quo
(3) Alignment of model to values, stakeholder expectations, and underlying business ethos
(4) Focuses consideration of:
1. the uncertainty of the operational environment
2. dynamic changes in technology
3. intricacies of multinational trade
4. differing styles of leadership
5. the complexity and challenges of human interaction