The Functions, Nature, and Process of Communication

Question 1

According to ________, communication is a systematic process in which individuals interact with and through symbols to create and interpret meaning.

Answer 1

Wood (2004)

Question 2

________ is when the body becomes the hindrance to communication such as headaches, toothaches, or hunger.

Answer 2

physiological noise

Question 3

According to ________, communication is a process of sharing and conveying messages or information from one person to another within and across channels, contexts, media, and cultures.

Answer 3

Mc Comack (2014)

Question 4

List the 4 listening skills

Answer 4

1. Listen attentively.
2. Be sensitive.
3. Be aware of any misconceptions.
4. Provide feedback.

Question 5

Means translating the encoded message into a language that can be understood by the receiver

Answer 5

decoding

Question 6

List the barriers in Effective Listening

Answer 6

1. DIstractions
2. Preoccupation
3. Lack of empathy
4. Biases and judgement
5. Physical barriers

Question 7

The word communication has been derived from the Latin word ________.

Answer 7

communis

Question 8

The process of expressing and exchanging information, thoughts, ideas, and feelings

Answer 8

communication

Question 9

Refers to the information intended to be communicated by words as in speech, letters, pictures, or symbols

Answer 9

message

Question 10

________ are loud music, an irritating sound of an engine of a machine, or a classmate who talks to you while the teacher is giving a lecture.

Answer 10

physical noise

Question 11

List the 8 speaking skills

Answer 11

1. Be clear and concise.
2. Vary your tone, pace, and volume.
3. Use gestures and body language.
4. Apply persuading and negotiating terms.
5. Encourage questions.
6. Be interesting.
7. Stay current.
8. Be authentic.

Question 12

What are the two forms that the two way communication process comes in?

Answer 12

verbal & nonverbal

Question 13

What does communis mean and what does it imply?

Answer 13

common, implies common understanding

Question 14

Refers to whom the message is meant for

Answer 14

receiver

Question 15

Refers to interchange of information officially

Answer 15

formal communication

Question 16

The one who initiates the message that needs to be transmitted

Answer 16

sender

Question 17

Refers to the response of the receiver to the message sent to him/her by the sender

Answer 17

feedback

Question 18

The process of expressing the idea into appropriate medium

Answer 18

encoding

Question 19

A hindrance to communication

Answer 19

noise

Question 20

What are the two types of settings in communication?

Answer 20

informal & formal communication

Question 21

Communication is a ________ process essential in transmitting information and expressing ideas among individuals.

Answer 21

two-way

Question 22

The use of words or utterances, speeches, presentations and announcements among others

Answer 22

verbal

Question 23

Refers to the medium or passage through which encoded message is passed to the receiver

Answer 23

channel

Question 24

List the process of communication

Answer 24

1. The speaker develops an idea to be sent.
2. The speaker encodes the idea/converts it to words or actions.
3. The speaker transmits or sends out the idea using a specific medium or channel.
4. The receiver gets the message and decodes or interprets it.
5. The receiver provides or sends feedback.

Question 25

What are the 2 effective communication skills?

Answer 25

speaking skills & listening skills

Question 26

Communication with the use of gestures, body movements, facial expressions, posture, and eye contact

Answer 26

nonverbal

Question 27

________ refers to the qualities in us that affect how we communicate and interpret others

Answer 27

psychological noise

Question 28

What are the 3 types of noise?

Answer 28

physical, physiological, & psychological noise

Question 29

The casual and unofficial form of communication

Answer 29

informal communication