The Functions, Nature, and Process of Communication Flashcards
According to ________, communication is a systematic process in which individuals interact with and through symbols to create and interpret meaning.
Wood (2004)
________ is when the body becomes the hindrance to communication such as headaches, toothaches, or hunger.
physiological noise
According to ________, communication is a process of sharing and conveying messages or information from one person to another within and across channels, contexts, media, and cultures.
Mc Comack (2014)
List the 4 listening skills
- Listen attentively.
- Be sensitive.
- Be aware of any misconceptions.
- Provide feedback.
Means translating the encoded message into a language that can be understood by the receiver
decoding
List the barriers in Effective Listening
- DIstractions
- Preoccupation
- Lack of empathy
- Biases and judgement
- Physical barriers
The word communication has been derived from the Latin word ________.
communis
The process of expressing and exchanging information, thoughts, ideas, and feelings
communication
Refers to the information intended to be communicated by words as in speech, letters, pictures, or symbols
message
________ are loud music, an irritating sound of an engine of a machine, or a classmate who talks to you while the teacher is giving a lecture.
physical noise
List the 8 speaking skills
- Be clear and concise.
- Vary your tone, pace, and volume.
- Use gestures and body language.
- Apply persuading and negotiating terms.
- Encourage questions.
- Be interesting.
- Stay current.
- Be authentic.
What are the two forms that the two way communication process comes in?
verbal & nonverbal
What does communis mean and what does it imply?
common, implies common understanding
Refers to whom the message is meant for
receiver
Refers to interchange of information officially
formal communication
The one who initiates the message that needs to be transmitted
sender
Refers to the response of the receiver to the message sent to him/her by the sender
feedback
The process of expressing the idea into appropriate medium
encoding
A hindrance to communication
noise
What are the two types of settings in communication?
informal & formal communication
Communication is a ________ process essential in transmitting information and expressing ideas among individuals.
two-way
The use of words or utterances, speeches, presentations and announcements among others
verbal
Refers to the medium or passage through which encoded message is passed to the receiver
channel
List the process of communication
- The speaker develops an idea to be sent.
- The speaker encodes the idea/converts it to words or actions.
- The speaker transmits or sends out the idea using a specific medium or channel.
- The receiver gets the message and decodes or interprets it.
- The receiver provides or sends feedback.
What are the 2 effective communication skills?
speaking skills & listening skills
Communication with the use of gestures, body movements, facial expressions, posture, and eye contact
nonverbal
________ refers to the qualities in us that affect how we communicate and interpret others
psychological noise
What are the 3 types of noise?
physical, physiological, & psychological noise
The casual and unofficial form of communication
informal communication
