The Finance Functions Relationship With Operations Flashcards
What is operations management?
The planning, directing and controlling of the transformation of inputs into outputs that meets the needs of the organisations customers.
What is process design?
The method by which individual specialists seek to understand business activities and ensure that they are as efficient and effective as possible.
What are the 4 Vs of process?
Volume - number of inputs and outputs
Variety - the number of different inputs and outputs
Variation - when outputs are required
Visibility - whether customers view it or not
What are the primary activities of Michael Porters value chain?
Inbound logistics
Operations
Outbound logistics
Marketing and sales
Service
What are the support activities of Michael Porters value chain?
Procurement
Human resources management
Technology development
Firm infrastructure
What is a level capacity strategy?
Maintain activity at a constant level over the planning period, ignoring fluctuations in forecast demand
What is a chase demand strategy?
Attempting to match production capability as closely as possible to the forecast demand.
What is a demand management strategy?
Attempting to manipulate demand levels
What is MRP II?
Manufacturing resource planning - a method for the effective planning of all resources of a manufacturing company.
What is OPT?
Optimised production technology - one of several computer based methods for scheduling production requirements, it uses known capacity constraints to identify and eliminate bottlenecks.
What is ERP?
Enterprise resource planning - software that integrates all departments and functions of an organisation in a computer system able to meet the needs of all organisational users.
What is a periodic inventory system?
Checking stock on a regular basis
What is an ABC system?
A - high value and require close monitoring
B - less important and require less control
C - require little management
What is JIT?
Just in time - an approach to inventory management based on the idea that goods should be produced or services delivered only when they are needed
What is supply chain management?
The flow of goods and services through the organisation with the aim of making the firm more competitive.