The Filipino Value System and its Effect on Business Flashcards
It is a collection of cultural beliefs and principles that
influence conduct and relations in Filipino society, affecting
relationships, decision-making, and norms of society.
Understanding and honoring the Filipino Value System is
essential for effective communication, teamwork, and
business operations in the Philippines.
Filipino Value System
The expression, “debt of gratitude,”
Utang na Loob
describes the custom of returning favors or acts of
kindness. It strengthens the sense of obligation and
connectedness within Filipino culture by highlighting the
significance of acknowledging and returning acts of
kindness
Utang na Loob
It emphasizes respect and obligation to one’s elders and
family members. It shapes relationships with family and
influences actions in both personal and professional
contexts by promoting respect, obedience, and support
for parents and ancestors
Filial Piety
“patronage system,”
Padrino
the practice
of obtaining an advantage or favor by gaining the support
or protection of powerful people. It frequently functions
through personal connections or relationships, influencing
social interactions, business, politics, and other facets of
Filipino life
Padrino
devoted consumers or consumers who
regularly conduct transactions with a specific company.
Suki
comes from the Spanish word “Mañana” which literally
means “tomorrow” or “unspecified future time”.
Mañana Habit
letting things happen
beyond their control. It shows an attitude of a person that
is willing to submit everything to God or leaving things to
happen by fate. Some of investors operate business
beyond their control. They will only believe that the
market will accept it if they will “do their best and let God
do the rest.”
Bahala Na
attitude that tends to delay the task, putting
off tomorrow what they can do for today or postpone on
the things that should be done right now may reduce
volume of sales,
Mañana Habit
Spanish word which means self -love; a
sense of self-esteem or self respect
Amor Propio
prevents a person
from swallowing his pride. In business Filipinos are not
overly fond of saying “no” and therefore a “yes” you
received earlier in the day might not actually pan out.
Amor Propio
for having strong and close family ties. They
place high regard and put importance on their family before
anything else. The Filipinos recognize their family as an important
social structure that one must take care of. They give importance to
the safety and unity of one’s family. The Filipino family is so intact
that it is common for members of the same family to work in the
same business.
Filipino Family Values
“crab mentality”, where individuals pull down
others to prevent their success, undermines collaboration and
hinders overall progress.
Negative Filipino Traits
Refers to the duty or obligation
to satisfactorily perform or
complete the task that one
must fulfill, and which has a
consequential penalty for
failure.
responsibility
The obligation of individuals or organizations
to account for their activities, accept
responsibility for them, and disclose the
results in a transparent manner is referred to
as accountability. It also includes the
responsibility for money or other entrusted
property.
accountabiity
Is the relationship between a guest and a host, wherein the host receives
the guest with goodwill, including the reception and entertainment of guest,
visitors, or strangers,
Hospitality
Business operates and grow not only by means of profit and
management. An entrepreneur operates business to find joy and
happiness in his life. Helping people promoting employment and
providing quality product and services to their clients create a joyful
feeling.
Humor, Adaptability and Creativity
A Filipino has a sense of resourcefulness or the ability to survive with whatever
situation or challenges they have. They have an extraordinary ability to create
something out of almost nothing.
Resilience, Resourceful and the Ability to Survive
Filipino businessmen placed God as the center of their business. A business man with
faith and religious for instance serves not just his customers, but all of humanity and the
planet.
Faith and Religiosity
Filipinos are determined and persistent to accomplish whatever
they have set in their minds in business.
Hard Work and Industry
Negative Filipino Traits:
Bribery and Corruption
Double Standard
General Disregard for rules
Pagtatakpan
Gossiping
Ningas-Cogon
difference between accountability and responsibility
Responsibility is task-oriented. Every person on a team may be responsible for a given task that is required to complete a massive project. Accountability is what happens after a situation has occurred. It is how you respond and take ownership over the results.
