THE ENTREPRENEUR AND HIS STRATEGIES Flashcards

1
Q

is a quid pro quo influencing process. The leader
utilizes rewards and coercive power to get people doing what the leader wants them to do.

A

Transactional Leadership

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2
Q

Transformational Leadership

A

is based on charisma, vision, values and an emotional appeal to influence
other people.

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3
Q

is an ideal and
unique image of the future that reflects shared values to which one should aspire.

A

Vision

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4
Q

brief, clear, abstract, challenging, future oriented, stable and it should have
the ability to inspire.

A

A good vision should

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5
Q

is a brief description of why a company or nonprofit organization exists.

A

A Mission Statement

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6
Q

This figure gives an overview of the environmental factors each firm has to consider to develop a
viable business strategy.

A

The External Environment

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7
Q

business consists of the society, the economy, the ecology, politics,
and technology.

A

The Macro-Environment

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8
Q

of a firm a characterized by two features:

A

Internal Conditions

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9
Q

The resource basis available to a firm consists of the total of tangible resources and intangible
resources.

A

Resources

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10
Q

Combining the firm’s external environment and its internal conditions creates a matrix that helps
the business owner to develop a strategy for dealing with future events and for developing the own business.

A

THE SWOT ANALYSIS

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11
Q

Potential Threats
ü Entry of new competitors
ü Weak economy
ü Costly new regulatory requirements
ü Change in buyer needs, trends, fashions, or technology

A

Threats

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12
Q

Potential Opportunities
ü New trends or new technologies
ü New foreign markets due to falling trade barriers
ü Internet bandwidth
ü Alliances

A

Opportunities

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13
Q

a detailed set of instructions to follow in order to solve a problem or achieve something. It
also refers to a sequence of steps that must be taken for a strategy to succeed.

A

Action Plan

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14
Q

– intended future achievements including a description how they will be achieved.

A

Development Plan

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15
Q

– a condition or circumstance that puts a company in a favorable or superior
business position.

A

Competitive Advantage

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16
Q

feedback provided to a business by those who use its products or services.

A

Customer Feedback

17
Q

tool used to find out the best way to satisfy your customers, to find
ways to improve your product, and identify customers who really love your product.

A

Customer Feedback Questionnaire

18
Q

– also known as emerging economies or developing countries, are nations that are
investing in more productive capacity.

A

Emerging Markets

19
Q

the object of a person’s ambition or effort, an aim or desired result.

A

Goal

20
Q

the action of leading a group of people or an organization, or the ability to do this.

A

Leadership –

21
Q

– the action or business of promoting and selling products or services, including market research
and advertising.

A

Marketing –

22
Q

a business approach or philosophy that focuses on identifying and
meeting the stated or hidden needs or wants of customers.

A

Marketing-Oriented Business

23
Q

– a situation in which no more of a product or service can be sold because there are no
more possible customers.

A

Market Saturation

24
Q

– a significant stage or event in the development of something.

A

Milestone

25
Q

are circumstances in which something is necessary; necessity.

A

Needs

26
Q

20 percent of your activities produce 80 percent of your financial rewards.

A

Pareto’s 80/20 Principle

27
Q

an article or substance that is manufactured or refined for sale.

A

Product

28
Q

– the activity of building good relationships with customers so that they continue
to buy a company’s products or services over a long period of time.

A

Relationship Marketing

29
Q

– the management of an organization’s resources to achieve its goals and
objectives.

A

Strategic Management

30
Q

– a particular market segment at which a marketing campaign is focused.

A

Target Market

31
Q

– a desire for something.

A

Want