The Element And Process Of Communication Flashcards
Communication
A series of actions that leads to a particular result
Communication according to Pace et al. (1979)
“Communication has to be learned. More importantly, communication has to be mastered. However, before these, the process of communication must first be understood.”
Speaker
Source or encoder
Initiates the process for a certain purpose
Listener such as when waiting for a reply or reaction
Message
Reason why we communicate
Crafted to achieve a purpose
An idea, emotion, concept, experience, or information
Listener
Receiver or destination
His/her interpretation and reception can be influenced by a range of different factors
Channel
Medium or the means through which the message is delivered
Conveyed through the use of the 5 senses
Response
Reaction of the receiver after being exposed to the message
Immediate or deferred, favorable or unfavorable
Feedback
Confirms that the message was correctly interpreted
The message was not only received but decoded in the way the speaker wants
Communicative Situation
Specific time, place, activity and people involved in a dialogue, which makes it unique
Physical location is where and when the communication takes place
Psychological setting depends on the reason why the participants are using it.
Noise
Cause of communication breakdown
All the possible barriers to effective communication
Can be found at any part of or any point in the communication process
4 Types of Noise
Physical - comes from environment
Psychological - originates fro. The emotional state, mental state, and psychological make up of a person
Physiological - bodily conditions that hinders the ability of a person to send or receive messages
Semantic - anything related to the meaning of words that distorts or masks a message and confuses the listener
