The Dynamics of Police Organizations Flashcards
According to the concept of organizations,Undoubtedly the first organizations have been identified as A) groups of people B) Primitive hunting parties C) packs of animals D) All of the above
B) Primitive Hunting Parties. Chp1 Pg4.
The definition of an organization as listed in the text is defined as.
A) a group that has come together from different backgrounds to achieve a common goal or set of goals.
B) A consciously coordinated social entity with a relative identifiable boundary, that functions on a relatively continuous basis to achieve a common goal or set of goals.
C) A coordinated social effort among a wide range of the social community who aspire to achieve a common goal or set of goals.
D) All off the above.
E) None of the above.
B) A consciously coordinated social entity with a relative identifiable boundary, that functions on a relatively continuos basis to to achieve a common goal or set of goals. Chp1 Pg4
What does the term consciously coordinates define? A) Organization B) Supervision C) Society C) a group of people
B) Supervision. Ch1 Pg4
T/F A social entity refers to the fact that organizations are composed of people who interact with one another and with people in other organizations.
TRUE Chp1 Pg4
_________ ________ Boundary alludes to the organizations and the public served.
A) Often Identifiable.
B) Relatively Identifiable.
C) Easily Identifiable
D) Irregularly Identifiable.
B) Relatively Identifiable Chp1 Pg4
T/F it is the supervisors and managers who are most often responsible for ensuring harmonious coordination in the police department.
True Chp 1 Pg5.
Organizational Theory according to the text explains Which of the following
A) What an organization is.
B) How an organization works including its most complex parts.
C) How an organization operates and provides the background for understanding productivity and leadership.
D) All of the above
C) How an organization operates and provides the background for understanding productivity and leadership. Chp 1 Pg5
Many consider this man to be the father of scientific management. A) Fredrick Winslow Taylor B) Winslow Fredrick Taylor C) Taylor Winlsow Fredricks D) Winston Fredrick Churchill
A) Fredrick Winslow Taylor Chp1 Pg5
T/F Terms such as Authority, Chain of command, Span of control and division of labor have become part of the workplace vocabulary.
True Chp1 pg 5
Functional Supervision is defined as
A) A group or set of supervisors who take charge of a group or set of subordinates.
B) Several different supervisors assigning tasks to a group of persons in the workplace.
C) Having several different supervisors on a job so that each one oversaw a particular aspect or part of the job, a part he/she has expertise in and could provide adequate supervision.
D) Having several Different supervisors assign tasks on the workplace as they fit to achieve a common goal of getting the job done.
C) Having several different supervisors on a job so that each one oversaw a particular aspect or part of the job, a part he/she has expertise in and could provide adequate supervision. Chp1 Pg5
T/ F Administrators, managers and supervisors exist to ensure that these units work together towards common goal; each unit working independently would lead to fragmentation, conflict, and competition and would subvert the entire organization’s goals and purposes.
True Chp1 Pg6.
T/ F All organizations in modern society are seen as bureaucracies.
True Chp1 Pg7.
in the 1970's experts such as \_\_\_\_\_\_\_ \_\_\_\_\_\_\_ were contending that the military-bureaucratic organizations of the police was a serious handicap that created obstacles to the development of a truly professional police system A) Eugene Winters. B) Egon Bittner. C) Eugene Bittner D )Egon Winters.
B) Egon Bittner Chp1 Pg7.
T/F The criticism continues today as proponents of community policing advocate that bureaucratic police departments should be decentralized so that decisions are made at lower levels of the department, allowing operational units to better meet citizens demands
True Chp1 Pg7
According to traditional thought what is the number of subordinates that a police supervisor can effectively supervise? A) 5 B) 7 C) 11 D) 15 E) 18
B) 7 Chp1 PG7.
P.O.S.D.C(O)R.B. is an acronym which stands for
A) Planning, Organizing, Supervision, Development Coordinating , Reporting and Budgeting.
B) Planning, Organizing, Staffing, Directing , Coordinating, Reporting and Budgeting.
C) Planning, Organizing, Society, development, Coordinating , Reporting and Budgeting .
D) None of the above.
B) Planning, Organizing, Staffing, Directing, Coordinating, Reporting and Budgeting.
Chp1 Pg9.
Administrative theory concentrates on A) Simpler Principles B) Broader Principles C) Ever evolving Principles C) Complex Principles
B) Broader Principles
Chp1 Pg 8
Key contributors to the school of Administrative theory are identified as A) Henri Fayol B) Luther Gulick C) Lyndall Urwick D) A&B ONLY E) ALL of the above F) B&C only
E) All of the above Chp1 Pg8
Gulick and Urwick believed work should be coordinated in groups with one supervisor in charge. This concept is known as SPAN OF CONTROL. What is the commonly known span of control in policing? A) 4-6 Officers B) 6-10 Officers C) 10-14 Officers D) 14-18 Officers
B) 6-10 Officers. Chp1 Pg 10.
Taylor's Scientific management theory and Gulick and Urwick's principles of management, became known as what ? A) Organizational Theory. B) Advanced Organizational Theory C) Classical Organizational Theory D) Retrospective Organizational Theory.
C) Classical Organizational Theory. CHp1 Pg 10.
Unity of Command as an organizational principle dictates what?
A) Every officer should report to different supervisors.
B) Every officer should report to one and only one supervisor.
C) Every officer should be in charge of their own area of responsibility.
D) Every Officer should have an area of responsibility.
B) Every Officer should report to one and only one supervisor. Chp1 Pg 10.
The Hawthorne experiment provided a first glimpse at \_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_ Theory A) Classical Relations. B) Human Relations. C) Advanced Relations. D) Ever Evolving.
B) Human Relations Theory. CHp1 Pg14
T/F It is better to have span of control that is too wide than to have too many layers of management.
True. CHp1 pg11.
\_\_\_\_\_\_\_\_ provides the preferred methods for handling matters pertaining to investigation, patrol, booking, radio use, use of force ETC… A) Policies. B) Procedures. C) Rules. D) Regulations.
B) Procedures. Chp1 Pg2
\_\_\_\_\_\_\_\_ are specific guidelines that leave little or no latitude for individual discretion. A) Polices B) Rules. C) Procedures. D) Rules and Regulations.
D) Rules and Regulations. Chp1 pg 12.
\_\_\_\_\_\_\_\_\_ are quite general and serve as guides to thinking, rather than action A) Rules. B) Rules and Regulations C) Policies. D) Procedures.
C) Policies. Chp1 pg12
T/F According to Douglas McGregor; Theory X views employees negatively and see the need for structured organization with strict hierarchal lines and close supervision.
True Chp1 pg14.
T/F According to Douglas McGregor;Theory Y views on employees is more humanistic and believes they are capable of being motivated and productive.
True Chp1 pg 14.
In the first half of the last century, police managers were strongly influenced by the reform movement that swept the nation. corruption was rampant and the key words for resolving problems were\_\_\_\_\_\_\_\_ and \_\_\_\_\_\_\_\_\_\_ A) Discipline and punishment. B) Efficiency and Control C) Efficiency and discipline D) Control and Discipline.
B) Efficiency and Control. Chp1 pg 15.
The Systems theory has its roots in A) Physiology B) Biology C) sociology D) Eptimology
B) Biology Chp1 Pg15.
T/F The systems approach emphasizes the interdependence and interrelationship of each and every part to the whole.
True Chp1 Pg 15
Over time three different schools of organization have evolved. They are __________, ___________ and __________.
A) Classical, theoretical and systems.
B) Classical, organizational and systems.
C) Classical, theoretical and organizational.
D) Theoretical, organizational and systems.
E) Classical, human relations and systems
E) Classical, human relations and systems.
Chp1 pg16
This \_\_\_\_\_\_\_ organization may help or harm the goals of the formal organization and carry gossip, mis information and malicious rumors. Therefore supervisors must recognize that this organization exist within their agency. A) Formal. B) Informal. C) Classic. D) Theoretical
b) Informal. Chp1 Pg18.
What does COPPS stand for?
Community Oriented Policing & Problem Solving. Chp1 Pg18
Fact sheet——– THe most common characteristic of change is peoples resistance to it.
Police managers must be viable change agents.
Chp1. P19
COPPS implementation ties together four key areas.
A) Leadership, Human Resources Field Operations and Internal Relations.
B) Leadership, Human Resources, Field Operations and External Relations.
C) Leadership/administration, Human Resources, Field Operations and Internal Relations.
D) Leadership/administration, Human Resources, Field Operations and External Relations.
D) Leadership/administration, Human Resources, Field Operations and External Relations. CHp1 Pg 20.
Fact Sheet—One of the most important members of an organization is the supervisor, who is directly and regularly in touch with those employees who actually do the work of the organization and interacts with its customers and clients.
The assessment center methods has surfaced as an efficacious means of promoting personnel.
Typically the written examination is generic and is a basic, necessary starting point for the candidate but alone it does not sufficiently ensure success in police administration and leadership.
For These reasons the assessment center method is used by many police agencies and is considered the most valid and reliable method to rank-order candidates (Hughes, 2006).
Chp 2. Pg26.
According to (Likert,1961 he visualized a _______ ________System whereby each supervisor in the chain of command was a coordinator and conduit of information between the high level of management and the lower level of workers. In this fashion, the supervisor is able to maintain a balance between upper-level expect ions and subordinates expectations.
A) Connecting pin
B) Linking pin
C) Intertwined pin
D) Abstract pIn
B) Linking PIn.
Fact Sheet …. A balance between departmental direction and subordinate needs must be maintained. Even when maintaining this balance, the manger or supervisor must ensure that the integrity of the directive is maintained. This is critical to the police organization.
The step from officer to supervisor is a big one that calls for a new set of skills and knowledge largely separate from that learned at lower levels in the organization.
When new supervisors attempt to correct deficient behavior, their own previous performance may be recalled as a means of challenging the reasonableness or legitimacy of their supervisory action. Supervisors with any skeletons in the closet can expect to hear those skeletons rattling as they begin to use their new-found authority. This places a a great deal of pressure on the supervisor.
chp2 pgs28-29
